CRM in 2022: Key to Customer-Centricity in Business
SuperOffice
FEBRUARY 21, 2022
That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like before, personalization and proactive communication will play a key role in customer retention.
Let's personalize your content