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Marketing in the Metaverse – An opportunity for professional services?

Red Star Kim

Recently, I was struck by how many of my marketing manager apprentices – who are generally in mainstream marketing – highlighted the metaverse and experiential marketing in their trends presentations. And noted the accelerating growth (21%) in the global metaverse market – with forecasts of a market value of $107 billion by 2027.

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Streamline call center BPO management with data-driven WFM

Zendesk

In this article, we’ll explore what’s driving the call center BPO trend, why the BPO collaboration playbook needs a serious update, and how world-class support teams successfully leverage customer service outsourcing with help from data-driven workforce management (WFM) tools. billion by 2027. What’s driving the call center BPO trend?

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What is employee experience management? Best practices + benefits

Zendesk

You can avoid this by investing in your employee experience management. In this guide, we’ll cover: What is employee experience management? Benefits of employee experience management What is an employee experience manager? Benefits of employee experience management What is an employee experience manager?

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Drowning in apps? Here’s why it matters.

Planview

Improved management and support SaaS apps are virtually impossible to manage, secure, and support when your IT department doesn’t know about them. 1 A comprehensive, centralized platform of technologies managed by IT helps ensure uptime, cost controls, improved utilization, and effective governance.

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Three Ways to Leverage Software Engineering Intelligence for Enhanced Delivery Efficiency

Planview

Engineering managers can view dashboards related to their specific team. This data then gets rolled into a higher-level dashboard for upper management and an even broader dashboard for executives. This data is normalized, analyzed, and displayed in role-specific dashboards for every level of leadership.

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You Received ARPA Funding, Now It’s Time To Report On It

ClearPoint Strategy

Not only do you need to create your initial reports in 2021, but you’ll also need to report quarterly or annually until at least 2027. While they are two separate reports with two different deadlines, they contain some of the same information and will both be required annual reports through at least 2027.

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The Top Marketing Trends for 2023: AI Captures the Most Mindshare, but Marketers Have More on Their Plates

Strategic Communications

Responsibly managing resources is important,” says Lisa Loftis, product marketing manager at SAS. percent through 2027, when it is expected to reach $247.3 billion by 2027, growing at an annual compound rate of 6.8 Market research firm Statista valued the social media advertising market at $207.1