Remove 21-personal-and-professional-development-books
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. So the person being coached develops their own solutions. The terms (e.g. The terms (e.g.

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Assertive communication: The importance of voice

Red Star Kim

Some felt these skills weren’t taught at university and others wanted help to develop their roles and grow personally. Some were new to their roles and professional services marketing. There were also a fair number from Liverpool who were surrounded by the excitement of the Eurovision Song Contest preparations.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. This article supplements the learning resources from the session.

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Questions on confidence at work

Red Star Kim

Delegates from law (including the Crown Prosecution Service) and finance firms joined a workshop on “Boost Your Confidence at Work – A toolbox for professionals”. They held various roles including: head of department, partner, trainee solicitor, paralegal, legal executive, business development, recruitment and technical writing.

Meetings 130
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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

In November it was a full house for the PM Forum’s Proactive marketing and business development executive online workshop. Proactive marketing and business development executives – CRM, internal engagement and career insights. Proactive marketing and business development executives – CRM, internal engagement and career insights.

CRM 130
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21 Books on Our Shelves for Personal and Professional Development

The Center for Sales Strategy

Creating an environment where employees can develop is important to both their personal and career growth. When you create a work environment that fosters a culture of learning for you and your employees, you will reap many positive returns.

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Be more strategic: Top-down or bottom-up, marketing and sales integration and property marketing

Red Star Kim

The workshop covered strategic thinking, business strategy and marketing and business development (MBD) strategy. We looked at case studies from professional services firms. The complexity of professional services firms adds to the strategy challenge. The delegate aims, views and key takeaways are shown below.

Marketing 130