Red Star Kim

DECEMBER 2, 2022

There were a variety of views of what being proactive looks like – from thinking ahead, anticipation , taking the initiative, being resourceful, being ready to act, offering alternatives, acting rather than reacting and finding ways to add value. Release time to become a more proactive Marketing and Business Development Executive.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Apptivo

DECEMBER 21, 2022

Sales automation has the potential to lower sales costs by eliminating time spent on administration and reporting, as well as to generate additional income by automating outreach to clients in the sales funnel. The following are some ways that a sales automation software can benefit your salespeople: 1. Best sales automation examples.

Marketing 98

Marketing Sales Media Software 98

AchieveIt

FEBRUARY 19, 2024

Who are your ideal clients, and how do you empower their success? Step 3: Setting SMART Goals – Transforming Vision into Actionable Objectives Your vision provides the ultimate destination, but achieving it requires a defined roadmap. What do you want to achieve? Customer satisfaction ratings? Website traffic?

Brainstorming 52

Brainstorming B2B Value Proposition Advertising 52

Flevy

MARCH 26, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. Business frameworks and methodologies are structured tools to approach complex, but common business challenges.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Flevy

MARCH 21, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. Business frameworks and methodologies are structured tools to approach complex, but common business challenges.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

OnStrategyHQ

APRIL 24, 2023

These are those things that are associated with either goals or objectives, whatever you’re calling them, those elements of your plan that are the expressions of what you want to achieve by when those quantifiable outcome-based statements. If you haven’t thought much about your KPIs yet, that’s okay. We can help!

Profitability 105

Profitability Publishing CRM Insurance 105

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

AUGUST 22, 2023

Whether you’re seeking to refine your existing practices or delve into the world of KAM for the first time, these best practices will equip you with the tools you need to forge strong, lasting partnerships and drive exceptional results for both your clients and your organization. Ready to increase customer lifetime value? Let's talk!

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Red Star Kim

APRIL 12, 2023

With a full house of marketing and business development executives from legal and accountancy firms across the UK it was an interactive, valuable and fun day (Thank you delegates for your spirited engagement and thanks to Morag Campbell for your superb technical hosting!). In my first week, the week before Christmas, I worked on four pitches.

Media 130

Media Marketing B2C Stakeholders 130

Hubspot Sales

APRIL 4, 2023

How to Answer Behavioral Questions The best way to answer behavioral questions is with stories. How to Answer Behavioral Questions The best way to answer behavioral questions is with stories. They demonstrate your impact in an engaging way and have the power to stick in your interviewer's mind long after the interview is over.

Supply Chain 105

Supply Chain Leadership Construction Artificial Intelligence 105

DemandFarm

MAY 22, 2023

A typical workday for Ted involves nurturing long-term relationships with Brilliant Solutions’ most valuable clients. A typical workday for Ted involves nurturing long-term relationships with Brilliant Solutions’ most valuable clients. On the other side of the same office is Ted, an experienced Key Account Manager.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

CMOE

AUGUST 5, 2021

Your coaching objectives encompass the goals you want to achieve from coaching your team members. Gathering employee feedback can be a way to track and measure employee satisfaction. In what ways has coaching enhanced their experience in the workplace? What Does Measuring Coaching Success Mean? Coaching Objectives.

Decision-making 96

Decision-making Leadership Meetings Organization 96

Insightly

OCTOBER 5, 2021

This is part 3 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. From marketing to selling to supporting customers with great products and services, leaders must consciously seek new ways to improve.”. Find ways to include them in the conversation, too!

Customer Experience 98

Customer Experience Customer Success CRM Innovation 98

Zendesk

JUNE 17, 2022

Examples of high-touch support include a guided onboarding process, a dedicated customer success manager for each client account, and individual strategy sessions. A dedicated customer success manager for client accounts. 4 ways to create a high-touch customer service experience. What does high-touch service mean?

Onboarding 98

Onboarding Customer Success Prioritization Communication 98

The Chapman Group

DECEMBER 8, 2020

These are often the top achievers in the organization. Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. They often need little guidance and development; however additional development, and exposure to new ideas, processes, and skills are usually welcomed.

Account Management 133

Account Management Management Value Proposition Account Planning 133

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on achieving sales excellence and driving business growth. By understanding and implementing these key elements, businesses can optimize their sales performance , achieve sustainable growth, and position themselves as industry leaders. What sales growth targets do you want to achieve?

Business Growth 52

Business Growth Sales Sales Training Decision-making 52

Hubspot Sales

JANUARY 15, 2020

To learn how your business can [achieve X results], please send me a message at johndoe@gmail.comor give me a call at 904-867-5309. Although the agency received hundreds of applications for every position they posted, less than 4% of those applicants were actually qualified. If you’ve got writer’s block, good news. The Story Summary.

Sales 124

Sales Retail Profitability Banking 124

Apptivo

SEPTEMBER 26, 2023

Top 10 Customer-Centric Field Service Metrics 4. Metrics are critical in a company’s path to achieve strategic and financial goals. They are useful decision-making tools for business owners and managers, providing a way to assess operational effectiveness and satisfy stakeholder interests. What Are Field Service Metrics?

e-Learning 52

e-Learning Decision-making Stakeholders Meetings 52

Agile CRM

JANUARY 10, 2023

Live chat apps are very crucial for those businesses that truly want to provide excellent customer service and boost customer satisfaction. Here are some of the advantages of using a website live chat app: Increased Customer Satisfaction : These allow customers to get answers to their questions quickly and comfortably.

Software 52

Software Software Account Management e-Learning 52

Arpedio

OCTOBER 20, 2023

Understanding the power of a stakeholder matrix – A comprehensive guide Relationship Mapping Software ← Back to blog In the dynamic landscape of account management, understanding your clients’ needs, expectations, and concerns is paramount to building lasting and mutually beneficial relationships. Let's talk!

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

OnStrategyHQ

MAY 18, 2021

If you have a 5-year vision, these would be 3- to 4-year intermediate objectives on the way up the mountain. These would be analogous to detailed annual plans for getting things done this year on the way to the 3-year objective. What must we accomplish over the next 1 to 3 years to achieve these? GET THE FREE GUIDE.

Organization 96

Organization Facilitation Small Business Marketing 96

CMOE

FEBRUARY 10, 2023

Execution excellence is one of the top challenges leaders face globally— 90% of them fail to achieve their goals. Workforce members understand what is expected of them, and they are more likely to achieve goals when they work collectively as a cohesive team. Many leaders understand what needs to be done within their organization.

Brainstorming 52

Brainstorming Prioritization Software Software 52

DemandFarm

MAY 12, 2023

This approach offered a comprehensive framework that would help WorldWideTech tackle its challenges head-on and achieve its growth objectives. Read Now: 4 Ways To Optimize Your Global Key Account Management Understanding Global Account Management Embarking on the Global Account Management journey may seem a bit daunting at first!

Global Accounts 52

Global Accounts Account Management Management Logistics 52

Arpedio

MAY 23, 2023

The Role and Responsibility of a Sales Coach​ 4. This way, every salesperson is supported and equipped in the best possible way to reach their personal quota, not to mention the team’s quota and goals. Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! What is Sales Coaching?

Sales 52

Sales Account Management Stakeholders CRM 52

Insightly

OCTOBER 5, 2021

This is part 3 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. From marketing to selling to supporting customers with great products and services, leaders must consciously seek new ways to improve.”. Find ways to include them in the conversation, too!

Customer Experience 59

Customer Experience Customer Success CRM Innovation 59

Zendesk

NOVEMBER 28, 2023

There are numerous benefits of SaaS customer support, including: Customer satisfaction: According to the Zendesk Customer Experience Trends Report 2023 , over 70 percent of consumers will switch to a competitor after multiple bad experiences. Diving into the world of technology companies, however, provides a vastly different experience.

e-Learning 52

e-Learning Software Software Brainstorming 52

Hubspot Sales

APRIL 11, 2023

Your seasoned, super-star reps lead the way. Put another way, around one-third of your salespeople will leave your organization in the upcoming year. If any of your top salespeople leave your company, you may fall behind. So should you be worried about churn in your sales department? In short, yes. We’ll explore this topic below.

Sales 121

Sales Brainstorming Leadership Insurance 121

PandaDoc

APRIL 21, 2023

Let’s examine what strategic account management is and the best ways to approach it. Key accounts deliver huge revenue and profitability compared to other clients in your business portfolio. This is achieved by providing actionable solutions for important customers, adding value, and building trust over time.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

The Chapman Group

AUGUST 23, 2020

These are often the top achievers in the organization. Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers. They often need little guidance and development; however additional development, and exposure to new ideas, processes, and skills are usually welcomed.

Account Management 78

Account Management Management Value Proposition Account Planning 78

CMOE

DECEMBER 7, 2022

Therefore, tracking team performance is key to keeping people engaged and motivated to achieve excellence daily. Feedback goes a long way toward building healthy relationships between members of the workforce. This growth may manifest in some or all of the following ways: Global market expansion. Establish accountability.

Decision-making 52

Decision-making Meetings Construction Software 52

Whetstone

MAY 9, 2023

You know how they will save your clients time and money and/or help them become more profitable. This vicious cycle is typically the result of procurement departments believing their value to their organization is to find ways to drive prices down. They also want to please their clients, which are often business unit leaders.

Procurement 40

Procurement Suppliers Value Proposition Decision-making 40

Revenue Storm

MAY 24, 2022

We have grouped the four most common troublesome sales types into four groups: 1) the Risk Avoider, 2) the Mayhem Maker, 3) the Cruiser, and 4) the Soloist. Having talked to sales leaders of late, I was surprised to see how many common themes have emerged. Staff management issues! What are some examples of risk aversion in Sales?

Management 78

Management Supply Chain Sales Brainstorming 78

Apptivo

MARCH 10, 2023

Companies that use a Help Desk system gain the ability to assign, track , and analyze every support request from their customers, resulting in higher customer satisfaction. What problems do Help desks solve? Who can use a help desk? How is help desk useful for the sales field? Help desk- the catalyst that eases every sales person’s job!

Logistics 52

Logistics Software Software Sales 52

Nutshell

JUNE 12, 2020

However, the way reps and managers apply those skills is quite different. A sales rep’s interpersonal skills are largely confined to how they relate to clients. They’re already familiar with company values and processes, making them better-suited for leadership positions and mentoring others.

Interpersonal Skills 98

Interpersonal Skills Management Decision-making Sales 98

Zendesk

FEBRUARY 16, 2023

Showing your customers how much you value their business with digital thank you notes and direct mail can go a long way. After all, customer appreciation is key to customer retention and satisfaction. Believe us— showing that you care will go a long way toward boosting retention and satisfaction.

Retail 52

Retail Finance Advertising Small Business 52

Apptivo

JANUARY 31, 2023

The way King Solomon put it was, “The one who walks with the wise will become wise, but a companion of fools will suffer harm” (Proverbs 13:20 CSB). In other words, ‘show me your friends, and I’ll show you your future’, and to put it in a business context, the contacts you have will define the success you will achieve.

Management 59

Management Sales Software Software 59

PandaDoc

JULY 24, 2020

This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52