Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Key account managers without an action plan will fail.

Account Management 246

Account Management Key Account Management Management Suppliers 246

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

KAMCast

JULY 8, 2021

Or are you winging it along the way, relying on personality to build those relationships with key contacts? If all businesses existed to solve a problem, then account managers needed to become problem solvers. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. This is where account management software solutions come into play as a transformative tool.

Account Management 52

Account Management Software Software Management 52

Red Star Kim

NOVEMBER 1, 2023

Amongst the delegates were business development executives and managers with responsibility for between three and five clients as part of their firm’s Key Client Programme (KCP) or Key Account Management (KAM).

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. This article will discuss the top 6 Key Account Management skillsets that are crucial for driving business success.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

Red Star Kim

SEPTEMBER 26, 2023

increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Account management or project support?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Arpedio

APRIL 29, 2024

(SAMA = Strategic Account Management Association. Key insights and learnings The Symposium brought together thought leaders and visionaries from leading organizations such as Tüv Süd , Zeiss , Mp Consulting , Mercuri and DHL. Here, we would like to summarize the key takeaways from the Symposium.

Key Account Management 52

Key Account Management Account Management Ecosystem Leadership Global Accounts 52

Account Manager Tips

AUGUST 3, 2022

When to give up Forms of communication (from most to least effective) Favourite book on follow up In other news Have your say on the future of key account management Quote of the week. So, think of follow-up as an extended series of conversations and not a single event. Help your client to make decisions or to engage.

Key Account Management 130

Key Account Management Account Management Decision-making Communication 130

SmartKarrot

OCTOBER 25, 2023

In the ever-evolving realm of business, Key Account Management (KAM) remains a pivotal aspect of sustaining and nurturing crucial client relationships. The stakes in managing key accounts are high; these are typically the clients that account for a significant portion of revenue.

Key Account Management 10

Key Account Management Account Management Management Client Relationships 10

Account Manager Tips

NOVEMBER 16, 2022

Too many clients, not enough time Key account managers have a lot of clients. Too many key account managers arrange their quarterly reviews as they go. Keep track of special occasions Make notes of events like birthdays, vacations, children's graduations, anniversaries, charity events etc.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

AUGUST 31, 2023

While every company intends to grab more business from existing clients, the key account management playbook can help streamline these efforts. What is Key Account Management? With key account management, companies can pay attention to their important existing clients.

Key Account Management 10

Key Account Management Account Management Management Digitalization 10

Showpad

MARCH 17, 2021

One of the most popular ways to grow in the industry is by attending sales enablement events and conferences. And because most events will take place virtually, you can attend conferences across the globe — right from your home office. We’ve updated our list of recommendations for sales enablement conferences and events to attend.

Sales 52

Sales B2B Virtual Selling Key Account Management 52

Account Manager Tips

OCTOBER 18, 2022

Are there any upcoming dates, vacations or events you should be aware of? The world's most amazing community of key account manager. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management. Highly recommended. +

Key Account Management 130

Key Account Management Suppliers Account Management Construction 130

Account Manager Tips

OCTOBER 12, 2022

Are there any upcoming dates, vacations or events you should be aware of? The world's most amazing community of key account manager. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management. Highly recommended. +

Key Account Management 130

Key Account Management Suppliers Account Management Management 130

Red Star Kim

OCTOBER 24, 2022

Whereas other fee-earners work in isolation, develop their own target lists and networks and manage active prospects. The need for marketing teams to consider how research, content and events supported fee-earners throughout the sales cycle was explored. Key Account Management (KAM) programme (kimtasso.com).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

JANUARY 5, 2023

Most professional service firms will have their fee-earners undertake a wide variety of M&BD activities – including networking, sharing content and organising events. To ensure this activity is co-ordinated and focused a referrer management strategy and plan will help focus and co-ordinate efforts and spread the load across a team. .

Management 130

Management Media Key Account Management Communication 130

Red Star Kim

JUNE 16, 2022

Sometimes through dedicated internal campaigns and sometimes through the use of Key Account Management. Some delegates commented that younger professionals who had joined over the past few years had missed out on opportunities to see how their seniors attended networking and other events to form connections.

Management 130

Management Key Account Management Digitalization Communication 130

The Congruity Group

APRIL 5, 2022

Betsy Westhafer presents "How Executive Customer Advisory Boards Help Grow and Retain Your Key Accounts" to hundreds of Key Account Managers at KAMCon 2022 in Boulder, CO. Executive customer engagement matters now more than ever, and Betsy explains why during the annual event hosted by Kapta.

Customer Value 52

Customer Value Key Account Management Account Management Management 52

Red Star Kim

OCTOBER 16, 2023

Not ideal for mapping complex relationships across an organisation or co-ordinating integrated content and events programmes. While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Mercuri International

JUNE 10, 2020

This is nothing new – adaptability and flexibility have always been key to sales success. Whereas before, companies might be adapting on a quarterly basis, recent events have demanded an acceleration of this process, requiring an even higher degree of agility. No train, no gain.

Remote Working 98

Remote Working Key Account Management Finance Banking 98

Red Star Kim

DECEMBER 5, 2023

For events , one delegate asked about LinkedIn Events | LinkedIn Marketing Solutions and whether others experienced problems with bots and a lack of control over who registers. Others asked about platforms for event invitations. Finding ways to meet with people in real time (such as at social events) can help.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

AUGUST 24, 2023

I invited him once to facilitate a junior professionals’ networking event for an accountancy practice – where he talked about one of his other books “All you need to know about the City” (latest version updated in 2022). I met him many years ago when he worked at Stephenson Harwood.

Finance 130

Finance Government Profitability Banking 130

Mercuri International

AUGUST 18, 2020

2020 has provided a combination of global events that have redefined the business landscape. Executives across all industries are united in their belief in VBS and the need to win new customers, while CEOs value key account management. Training Trends 2020. LOOKING AT DIFFERENT ROLES.

Key Account Management 98

Key Account Management Construction Finance Account Management 98

Red Star Kim

SEPTEMBER 8, 2023

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. Thanks to Simmons & Simmons for hosting the event at Citypoint. Differential pricing is rarely discussed in professional services although it is often implicit in key account management.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

MARCH 16, 2023

One way is to embed the right cross-selling and referrer management attitudes and behaviours into other programmes – for example, into campaigns, content management, networking and Key Account Management (KAM). Another cultural shift. Internal communication – Why, how and what (kimtasso.com).

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Account Manager Tips

NOVEMBER 9, 2020

Is there anything worse a key account manager has to do than tell clients about a price increase? Define the context, your communication strategy, negotiation tactics and contingency plans in the event of an escalation. I had some clients that were on ancient contracts with dedicated dedicated account management.

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

KAMCast

DECEMBER 3, 2020

Picture the scene… You have just asked one of your top account managers to meet you and walk you through their account plan for your most important customer. The role of technology is to SUPPORT the business, to make the life of an account manager more productive, more effective and ultimately more successful.

Key Account Management 52

Key Account Management Account Management Account Planning Customer Experience 52

Account Manager Tips

OCTOBER 6, 2022

Sure you'll still have your bad days, but follow even a handful of these tips and I promise you'll be in charge of your schedule, manage your time and smash your goals. One event free day a week 3. One event free day a week Allow yourself one meeting free day a week and do your best to protect that time at all costs.

Management 246

Management Meetings Decision-making Brainstorming 246

Red Star Kim

SEPTEMBER 5, 2023

There are also two types of explicit memory – semantic (information you just know) and episodic (memories of specific events) It takes between 16 days to eight months to break a habit but the average is about two months – not 21 days. CAR framework can help: Cues, Actions, Rewards The 10,000 hours to be an expert has been debunked.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Point N Time

APRIL 4, 2018

Point N Time Software, a Salesforce ISV partner and leader in key account management in the Salesforce.com ecosystem and Leading Edge Coaching, B2B sales growth. The post Strategic Partnership For Managing Complex Key Accounts appeared first on Point N Time.

Key Account Management 52

Key Account Management Management Account Management B2B 52

Arpedio

NOVEMBER 30, 2021

This means that now more than ever before, sales representatives and key account managers need to create a smooth customer experience to achieve consensus within the decision-making group. We asked Jeppe Tølløse, our Account Manager and Private Equity responsible on some tips. You: Diagnosing customer need. “We

Digitalization 52

Digitalization Account Management B2B Decision-making 52

ProlifIQ

FEBRUARY 15, 2022

This is applicable to anything, really, but especially account planning – a process that has to move around a ton of data about everything from contacts and influence levels to product lines, budgets, news and events, and more. Account Planning Can Be Done In the Wild (i.e. Outside of Salesforce).

Account Planning 98

Account Planning Key Account Management CRM Communication 98

KAMCast

FEBRUARY 18, 2021

How do the account managers in your business cope under the mounting pressure of a difficult and challenging question? How do the account managers in your business cope under the mounting pressure of a difficult and challenging question? So, what happens when you are not around? So, what happens when you are not around?

Shareholders 98

Shareholders Media Account Management Communication 98

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Download the Stakeholder Mastery Checklist plus get invited to future events on stakeholder mastery.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Account Manager Tips

AUGUST 9, 2022

Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. In that event, you say: “John, what do you need to see to get to 10?” you can submit your own question for me to answer. Learn more.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130