SmartKarrot

OCTOBER 19, 2022

Account management is a broad field that encompasses many distinct roles and responsibilities. While the average account management salary varies significantly based on location, industry, and other factors, some general guidelines can help you determine how much you can expect to earn as an account manager.

Account Management 10

Account Management Management Telecommunications Healthcare 10

SmartKarrot

JUNE 16, 2020

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. The ideal Account Manager should be a problem solver who is sensitive to the client’s needs and spends time and energy to make them successful.

Account Management 10

Account Management Management Value Proposition Key Account Management 10

Account Manager Tips

NOVEMBER 19, 2022

In a survey of senior executive buyers, Forrester Research asked if sales people are frequently prepared for their meetings. In addition, they're cross referenced with related KPIs which is useful when looking to appeal to multiple stakeholders. What do you think the answer was? If you said “NO” then you were right. Bernard Marr.

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Arpedio

NOVEMBER 7, 2022

The Sales MBA at a glance – How to Educate B2B Sales Reps for Maximum Success. ? In today’s modern economy, we see a great demand for highly skilled sales professionals – and knowing how to influence key decision makers can determine whether you make it or break it. B2B Sales: A Combination of Psychology and Strategy.

B2B 52

B2B Sales Decision-making Account Management 52

Arpedio

NOVEMBER 7, 2022

The Sales MBA at a glance – How to Educate B2B Sales Reps for Maximum Success. ? In today’s modern economy, we see a great demand for highly skilled sales professionals – and knowing how to influence key decision makers can determine whether you make it or break it. B2B Sales: A Combination of Psychology and Strategy.

B2B 52

B2B Sales Decision-making Account Management 52

Louise Collins Associates

APRIL 26, 2018

Instead, conversations moved to finance, compliance, safety, regulations, guidelines, protocols etc. Diverse teams play to their strengths to support accounts based on the real needs of that account. Medical, market access, sales, marketing, clinical research, pricing, finance etc. Listen and be empathetic.

Stakeholders 52

Stakeholders Finance Meetings Key Account Management 52

SmartKarrot

JUNE 2, 2022

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. Lead a data-driven testing culture while constantly evaluating opportunities for lift across your team.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

NOVEMBER 2, 2022

Evolve the customer engagement models to incorporate both managed and self-service orientations. Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

Account Manager Tips

JULY 9, 2020

Your first 90 days in a new job as an account manager are the most challenging.and with the most at stake. A detailed list of all the activities you need to do to get settled into your new account management role, grouped into 30 day periods. Are you moving to account management from a different profession?

Account Management 130

Account Management Management Key Account Management Stakeholders 130

5600 Blue

OCTOBER 16, 2018

Senior executives know that, beyond mergers and acquisitions, a company’s growth is driven one deal at a time through the effective sales and negotiations of their direct and indirect salespeople. billion (1) every year on sales processes, account management skills, negotiation, and opportunity management training.

Sales Training 52

Sales Training Finance Negotiation Decision-making 52

SmartKarrot

MARCH 25, 2022

Assist in pre-sales activities to demonstrate the value of Pacvue Commerce for brands. Strategic identification of upselling and expansion opportunities and collaborating with Account Management on continuously adding incremental revenue. Leverage client performance and blinded work examples for Pacvue storytelling.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? Role in direct client contact?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Insightly

SEPTEMBER 12, 2022

Account-based marketing differs from the broader approach to marketing seen in some areas of the B2C space. Instead of casting a wide net and trying to reach as many people as possible, account-based marketers work with the sales department to find the prospects who are most likely to convert and become high-value customers.

Marketing 52

Marketing CRM Decision-making B2B 52

SmartKarrot

MARCH 3, 2023

Cross-sell, up-sell, and sales with a retention focus should be coordinated with sales. In terms of measuring and forecasting, coordinate with Finance. Your team needs coaching in order to develop solid connections with the account stirring committees and win repeat business. converge on important indicators and goals.

Customer Success 19

Customer Success Finance Stakeholders Onboarding 19

SmartKarrot

MAY 20, 2022

Apply here: [link] Role: VP of Customer Success Location: Remote, San Francisco, CA, US Organization: Hearth As a VP of Customer Success, you will lead, manage, and develop Hearth’s Onboarding, Account Management, Retention, and Support functions. Guide the customer on product capabilities, usage, and best practices.

Customer Success 19

Customer Success Onboarding Customer Experience Stakeholders 19

SmartKarrot

OCTOBER 21, 2022

Develop and manage customer portfolio dashboards and report key health measures. Interact with Sales, Product, Engineering, Support, Services, Finance and Executive teams to drive positive change on behalf of the customers. Align with Sales on expansion and retention strategies and processes.

Customer Success 19

Customer Success Brainstorming Finance Customer Experience 19

SmartKarrot

NOVEMBER 10, 2021

Identify opportunities to grow business with the customers and engage the sales team with the process. Build a project charter and manage the overall project. Be an executive stakeholder for some of our most critical Partners. Establish and maintain relationships with key stakeholders to promote internal advocacy.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

JULY 27, 2022

Identify upsell initiatives with additional product offerings that can be handed over to the sales team. Work closely with Sales, Product, Technology, Finance, Solution Engineering, Support and other internal groups to set the customers and the CSMs up for success.

Customer Success 19

Customer Success Leadership Finance Facilitation 19

Revegy

AUGUST 27, 2020

You need to identify and build advocacy from the actual line of business owner; Manufacturing, Sales, Marketing, Finance, etc. What specific BUSINESS value do the executive stakeholders expect? Who are the specific executives that are excepting value from your solution? What value have you delivered?

Manufacturing 52

Manufacturing Banking Finance Publishing 52

SmartKarrot

MARCH 31, 2022

Management of renewals for subscription memberships. Develop and accomplish sales and operational revenue and profit goals and objectives to achieve Technisys’ strategic plan. Be an executive stakeholder for some of the most critical Partners. Build strong executive and vertical relationships with Technisys clients.

Customer Success 19

Customer Success e-Learning Profitability Finance 19

SmartKarrot

MARCH 2, 2023

Role: Director of Customer Success Location: St Paul, MN, United States (On-site) Organization: BetterYou As a Director of Customer Success you’ll be in control of the entire customer success function, including the handoff of new clients to the sales team, account maintenance, and discussions about renewal and expansion.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team. Apply here: [link].

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

FEBRUARY 24, 2021

Establish yourself as a trusted advisor to the customers including the building of close executive relationships with key customer stakeholders. Represent the voice of the customer to inform the sales process and product roadmap. Oversee a high-performing Partnership Success organization. Apply here: [link].

Customer Success 10

Customer Success Stakeholders Account Management Finance 10

SmartKarrot

FEBRUARY 5, 2021

Talent management/development of Customer Success team, helping to facilitate career growth. Develop and maintain strong relationships with all internal organizations that Customer Success interfaces with; Product, Sales, Account Management, Solutions & Services, Client Operations, Finance, Legal.

Customer Success 10

Customer Success Finance Account Management Facilitation 10

SmartKarrot

MAY 20, 2021

Develop and deepen relationships with key stakeholders within the largest employer and health plan clients. Develop and maintain long-term relationships with stakeholders in your account portfolio. Identify and qualify growth opportunities for Account Managers to drive strategic expansion and growth.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

JUNE 23, 2020

Role: Customer Success Manager, Enterprise Location: Cleveland, Ohio, US Organization: Brightedge The mission of a Customer Success Manager is to work with the clients to drive business goals and objectives in their organic search (SEO) initiatives. Work with your assigned Strategic Account Manager to meet retention and upsell goals.

Customer Success 10

Customer Success Finance Client Relationships Stakeholders 10

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

Arpedio

JULY 9, 2023

How to Achieve Sales Success with Accurate Sales Forecasting ← Back to blog Is it possible to achieve unprecedented growth by making data-driven decisions through sales forecasting? Sales Forecast: An Introduction 2. Why You Should Rely on Sales Forecasting Software​ 3. Forecasting Sales: Are You Convinced Yet?​

Sales 52

Sales Decision-making Software Software 52

SmartKarrot

JANUARY 6, 2021

Get alignment with ELT, Sales, Marketing, Product, and Finance around Customer Success strategy and execution. Accountable for successful adoption and value realization for the products and services the customers have purchased and identify new opportunities to expand value within a customer. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SalesGlobe

JULY 9, 2021

Anything as a service, XaaS, is accelerating as companies navigate the shift to solution sales to meet and exceed customer requirements. Finance and Sales Alignment. Sales Incentive Compensation. Account management and maintaining all business? Customer Success Manager. Inside Sales.

Finance 52

Finance Value Proposition Sales Innovation 52

SmartKarrot

OCTOBER 9, 2023

Account management, with its intricate dance of strategic planning and execution, is both a science and an art. From establishing strong customer relationships to navigating complex stakeholder dynamics, the role demands a unique blend of skills and knowledge. Efficiently navigating these dynamics is essential.

Account Management 10

Account Management Management Stakeholders e-Learning 10

ClearPoint Strategy

AUGUST 24, 2021

Tracking is a key element of strategy reporting—you need to consistently collect the data associated with your identified KPIs in order to understand progress, and then report on that progress regularly to stakeholders. Different stakeholders have different goals and organizational areas of focus. Is this a sales problem?

Healthcare 98

Healthcare Government Finance Construction 98

SmartKarrot

DECEMBER 8, 2022

This being a challenging position to fill, the applicant must have several years of experience, at least, in similar positions, such as customer service and sales or HR. You will need to communicate clearly and effectively with internal stakeholders and external clients/customers. The responsibilities of a client partner.

Customer Success 10

Customer Success Communication Account Management Management 10

Arpedio

APRIL 1, 2022

Account-Based Selling is a targeted approach to B2B sales. It requires investing your team’s resources to target multiple stakeholders within an account. Instead of the conventional one-to-one sales approach, each account is treated as a market of one. Ramp up your Account-Based Selling model with ARPEDIO.

Stakeholders 59

Stakeholders B2B Account Management Decision-making 59

SalesGlobe

FEBRUARY 9, 2022

Your Revenue Roadmap: Driving Your Sales Strategy with Compensation. My tour guide, Cliff, was a driver sales rep for a major brewing company. In addition to being a driver sales rep, Cliff had become a bit of a marketer, too, since the company had changed his objectives a short time ago.

Value Proposition 52

Value Proposition Advertising Sales Profitability 52

Account Management Skills

MAY 22, 2023

In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments. He works predominantly with sales profitable deals, especially when procurement gets involved. Welcome to episode 87. Mike, a very warm welcome. That’s really important.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52