Zendesk

APRIL 29, 2021

Customers need to feel they can depend on your app (and in a broader sense, your entire team) to provide a good experience, keep their money secure, and help them achieve their desired results. This is where customer service, and online customer experiences more generally, play an important role. in real-time.

Banking 59

Banking Finance Customer Experience Media 59

Insightly

JUNE 14, 2023

Customer experience Customer experience has emerged as the key brand differentiator since 2020, fueled by the changing consumer patterns brought on by COVID-19 pandemic. Moving forward, go-to-market leaders should explore disruptive tactics in personalization to enhance the customer experience if they want to succeed.

Marketing 98

Marketing CRM Customer Experience Media 98

SBI Growth

OCTOBER 19, 2018

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Digital Transformation 76

Digital Transformation Digitalization Customer Experience Software 76

SBI

JANUARY 29, 2021

Mediafly, a leading sales enablement and content amnagement technology platform that creates interactive, value-based selling experiences, today announced the completion of a $25 million growth round of funding. Existing investors including Boathouse Capital provided equity, and Sterling National Bank provided senior debt.

Customer Value 36

Customer Value Investors Banking Healthcare 36

Planview

APRIL 6, 2023

At AWS, I assisted customers in their goals of moving out of data centers to realize the business agility benefits of modernized infrastructure. I saw customers experience outstanding success. Executives lacked visibility into how value stream management connected or mattered to their OKRs.

Software 52

Software Software Decision-making Digitalization 52

SBI

DECEMBER 23, 2020

Bigtincan’s acquisition of ClearSlide will further extend its position as the world’s leading sales enablement platform — one that enables companies to transform how their sellers interact with customers and prospects into long-term valued relationships.

Artificial Intelligence 26

Artificial Intelligence Acquisition eCommerce Banking 26

Insightly

SEPTEMBER 19, 2023

A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Agile CRM

JANUARY 14, 2021

Customer relationship management (CRM) and marketing automation has evolved over the years with each change or tweaks refining the systems for the better. He is an expert on B2B demand generation, content strategy, pipeline management, and enablement of sales. In 1992, he left Olivetti to start Soffront.

CRM 52

CRM Marketing Small Business Software 52

SBI Growth

DECEMBER 29, 2018

In a phrase, they help organizations manage their healthcare spend as it relates to employee benefits. Dave Moore is the SVP of Sales for Businessolver a leading provider of benefits administration, technology, and services. Tune in to hear more from Dave on the.

Customer Success 95

Customer Success Healthcare Organization Management 95

Zendesk

AUGUST 1, 2022

So, referral programs have a lower customer acquisition cost (CAC) than most other digital marketing tactics. So, they often use (or “spend”) their social currency to share their customer experience or suggest brands they like and believe others will also enjoy. Nurture customer relationships. Image source.

Media 98

Media Decision-making CRM Marketing 98

Nutshell

JANUARY 14, 2020

Educational selling is very important for my team,” says Kyle Ferretti , the US Sales Manager at SEMRush. You’ll be hard-pressed to sell someone a software tool when they don’t understand what it does, so we have to uncover a customer’s problem and then educate them on how we fix or help their issue.”. Customer Acquisition Cost (CAC).

Sales 127

Sales Software Software CRM 127

The Congruity Group

APRIL 6, 2023

Loyalty program, which is most of the revenue, comes from banks. Effectively the bank is paying the airline for those miles. You get a free flight, but the banks make money every time you swipe the card to buy something. That was a feel-good customer experience thing. It can help manage some of that for airlines.

Government 52

Government Retail Banking Logistics 52

SBI Growth

OCTOBER 14, 2018

Joining us on the is Andrea Brody, the Chief Marketing Officer for Bravo Solution, which has sinced merged with JAGGAER to create the world’s largest independent spend management company. Andrea is one of the top B2B revenue generating marketers.

Organization 80

Organization Marketing B2B Management 80

SBI Growth

NOVEMBER 10, 2018

Joining us on the SBI Podcast is Sangram Vajre, Chief Evangelist and Co-Founder of Terminus. Sangram is one of the 21 B2B influencers to watch by the B2B News Network. And many in the audience know Sangram as the founder.

B2B 108

B2B Cybersecurity Banking B2C 108

SBI Growth

NOVEMBER 2, 2018

Joining us on SBI TV is Joe Vitalone, Chief Sales and Marketing Officer at Razberi Technologies, and the top expert at developing and executing a sales strategy at scale through channel partners. Razberi Technologies offers a reliable, secure, and network-friendly.

Sales 104

Sales Marketing Cybersecurity Banking 104

SBI Growth

NOVEMBER 24, 2018

Joining us on is Sarah Kennedy Ellis, the Chief Marketing Officer for Marketo, the leading marketing automation software provider. Below is a timestamped summary of the show segments and the topics covered. If you’d prefer to listen to the podcast.

Software 100

Software Software Marketing Cybersecurity 100

SBI Growth

OCTOBER 27, 2018

StoryDimensions is a sales enablement technology company that captures, develops, and delivers real customer insights and stories that B2B sales professionals can use to establish. Joining us on SBI TV is Jim O’Gara. And Jim is the CEO of StoryDimensions.

B2B 98

B2B Sales Cybersecurity Banking 98

SBI Growth

SEPTEMBER 21, 2018

Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Walt Megura, the Vice President of Emerging Industry Segments and Channels for Ericcson, one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of.

Marketing 89

Marketing Communication Banking B2C 89

SBI Growth

SEPTEMBER 14, 2018

Joining us on the hbspt.cta.load(23541, '4e7a7e0e-dade-48a6-952f-c74186299010', {}); is Ryan Mang, Chief Revenue Officer for Axial. Axial is a private network that connects members through an online platform, intimate events, curated introductions, and the most sophisticated deal-oriented matching engine in.

Sales 88

Sales Banking B2C Acquisition 88

SBI Growth

SEPTEMBER 28, 2018

Joining us on the is Mike Volpe, the Chief Marketing Officer for Cybereason, the world’s most powerful cybersecurity analytics platforms. Often called the “godfather of inbound marketing” for his work in taking inbound marketing from an idea to a movement.

Cybersecurity 87

Cybersecurity Marketing Sales Banking 87

ReviewTrackers

APRIL 10, 2017

The first-ever ReviewTrackers Local Search and Online Reviews Survey examines in greater detail the research and decision-making process of today’s consumers, with the goal of helping marketers discover strategic approaches to improving local search performance and managing online reviews. In January 2017, ReviewTrackers reached out to a U.S.-based

Decision-making 40

Decision-making Media e-Learning Insurance 40

SBI Growth

OCTOBER 7, 2018

Joining us on  is Ryan Tognazzini, Chief Executive Officer for iGrafx, an enterprise class business operations and modeling software that allow it’s users to capture, communicate, improve and optimize every aspect of their business processes. Ryan represents one of the new breed.

Software 91

Software Software Communication Sales 91

SBI Growth

SEPTEMBER 21, 2018

Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Walt Megura, the Vice President of Emerging Industry Segments and Channels for Ericcson, one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of.

Marketing 83

Marketing Communication Banking B2C 83

SBI Growth

SEPTEMBER 5, 2018

Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Christopher Bray, the Senior Vice President and GM for Cylance, a provider of artificial intelligence and real threat prevention. Christopher has launched products across multiple organizations, and is a top revenue.

Artificial Intelligence 83

Artificial Intelligence Marketing Organization Banking 83

SBI Growth

DECEMBER 7, 2018

Scott Asher most recently led Customer Operations for RentPath, a leading digital marketplace connecting millions of consumers with apartments, condos, and houses for rent through their massive network and websites. Scott spent 6 years in the emerging role of VP of Customer.

Digitalization 69

Digitalization Banking B2C Acquisition 69

PandaDoc

APRIL 28, 2023

Whether you’re in sales, marketing, or customer support, a customer relationship management system (CRM) is becoming increasingly essential to modern operations. So, what is CRM software doing for today’s companies, what types of companies use a CRM, and which CRM strategies can you use to benefit your teams and customers?

CRM 52

CRM Onboarding Software Software 52

Apptivo

JULY 21, 2021

Apptivo offers a cloud platform that allows SaaS(Software as a service) companies to provide an integrated and engaging customer experience to their software users. Unlike ASPs that rely on hosting third-party applications, the powerful SaaS business model develops and manages its own application. Most important aspects of SaaS.

Finance 111

Finance Software Software Decision-making 111

SBI

SEPTEMBER 30, 2019

Bigtincan (ASX:BTH), the global leader in sales enablement automation, announced the acquisition of Xinnovation, Inc. Together we can transform the way companies interact with the modern customer by combining automated data driven document creation with our deep platform of sales enablement technologies. David Keane, CEO of Bigtincan.

Financial Services 22

Financial Services Acquisition Account Planning Sales 22

SBI Growth

NOVEMBER 17, 2018

Joining us on the SBI Podcast is Stephen Thomas, SVP of Global Sales for Armor Cloud Security. Armor is a hybrid cloud security service that integrates advanced analytics, global threat intelligence, and continuous response capabilities into a single platform that bolsters.

Marketing 99

Marketing Sales Cybersecurity Banking 99