MDI Training

JANUARY 29, 2024

Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Can AI Support EI Development For Leaders?

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. What would you say are three exciting projects you’ve worked on recently related to artificial intelligence? But what exactly is artificial intelligence?

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

MDI Training

SEPTEMBER 29, 2023

He tells us about the skills needed in the age of artificial intelligence, recommends active action steps for leaders, and explains why, in his opinion, a pure leadership culture through robots is unrealistic. Read this interview to gain insights and explore how artificial intelligence changes today’s leadership culture.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

JULY 26, 2023

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. What is Artificial Intelligence?

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Red Star Kim

JUNE 7, 2023

Competitor strategies had to be inferred from the wide range of publicly-communicated content. The article states “ leading professional-services firms are considered the gold standard for operating as one-firm firms. This enables early action to position your firm appropriately. billion over the five years through 2023, including a 0.5%

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Zendesk

OCTOBER 4, 2023

That’s the power of intelligent automation. In this article, we will discuss the definition of intelligent automation, key components, and details about how you can leverage IA for customer service within your organization. What is intelligent automation (IA)?

Artificial Intelligence 52

Artificial Intelligence Decision-making Brainstorming Software 52

Red Star Kim

AUGUST 14, 2023

Artificial Intelligence (AI) We looked at several AI writing tools. Make your content stand out. How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. If an article piques curiosity, people are to read and engage. Active tense Always use the active tense. And memorable.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

MDI Training

MARCH 29, 2024

Successful Team Building for Boehringer Ingelheim RCV Do you prefer to listen to this article? The first event aimed at identifying additional ways to further improve effective communication and cooperation : What influence does our mindset and perception have on our behavior and thus our interaction with others?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Red Star Kim

MAY 2, 2023

Video) (kimtasso.com) ) C-suite skills that matter most In August 2022, Harvard Business Review published an article on succession that addressed the C-suite skills that matter most. (I used the “Worry monster” to explain soft skills previously: What are soft skills? And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

MDI Training

MARCH 4, 2024

Beyond the Horizon: GenAI and Ethical Leadership Prefer to listen to the article? GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. Click below to access our AI speech-generated audio.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Strategic Account Management Association

SEPTEMBER 22, 2020

Patients communicate with their doctors over Skype, order drugs through smartphone apps and even perform basic genetic tests from home. Trend #3: Artificial intelligence (AI) is slowly starting to impact clinical care, but broader applications will be limited by the quality of data used to train those systems. Where are we now?

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

QYMATIX

NOVEMBER 1, 2022

There is keen interest in artificial intelligence (AI) and machine learning specifically for sales management in the B2B market. But other factors are making hyper-automation in sales inevitable. This article discusses what “sales management with AI” means and how “hyper-automation” relates to it.

Artificial Intelligence 40

Artificial Intelligence Sales Management Management B2B 40

QYMATIX

JUNE 22, 2021

Even without the help of a computer scientist, a sales manager recognizes that the near future will bring considerable changes in his profession – triggered by artificial intelligence (AI). There will be artificial thinking selling-machine more efficient than salespeople will ever be, thanks to artificial intelligence.

Artificial Intelligence 52

Artificial Intelligence Sales Analytics B2B CRM 52

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Freshworks

APRIL 2, 2021

We often hear that Artificial Intelligence is the future. It helps identify customer pain points, automates processes, speeds up decision-making, and optimises service delivery. Artificial Intelligence (AI) is part of our daily lives. Integrating AI into customer service can drastically improve CX.

Customer Experience 66

Customer Experience Artificial Intelligence Decision-making Facilitation 66

SalesGlobe

OCTOBER 10, 2023

In addition to physical devices, one of the most significant technological changes is the rise of Artificial intelligence (“AI”). In this article, I will touch on reasons why B2B sales teams can benefit from AI and some of the challenges teams may encounter. Below are a few of these challenges.

B2B 52

B2B Artificial Intelligence Sales Decision-making 52

Hubspot Sales

SEPTEMBER 1, 2023

In this article, find the ethical concerns and best practices for using AI. According to CNBC’s workforce survey , 24% of workers are worried AI will make their job obsolete. Make sales predictions such as expected lead closure. Ohh Deer use live chat on their website, and if a bot answers your chat, they make it clear.

Artificial Intelligence 101

Artificial Intelligence Decision-making Sales Software 101

Strategic Communications

APRIL 25, 2024

These tools have been found to “hallucinate”—basically make stuff up as some have found to their chagrin, and detriment. What many are discovering to their chagrin is that generative AI tools commonly “hallucinate” or, in other words, “make stuff up.” So I went back to the tool and asked: “Did you make these ERGs up?”

e-Learning 64

e-Learning Communication Decision-making Marketing 64

Flevy

JANUARY 7, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These visual tools not only simplify the interpretation of complex data, but also amplify the decision-making process, enabling leaders to navigate through the noise with clarity and precision. For trends, use line graphs.

Decision-making 52

Decision-making Artificial Intelligence Healthcare Retail 52

QYMATIX

MARCH 26, 2024

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively.

Management 52

Management Artificial Intelligence CRM Software 52

Hubspot Sales

AUGUST 24, 2023

In this article, we will explore the widespread adoption of AI sales reps, highlighting their diverse applications and significant impact on the sales industry. Data entry and administrative tasks took up so much time in 2018 that sales professionals could only spend one-third of their time making sales.

Artificial Intelligence 81

Artificial Intelligence Emotional Intelligence Negotiation Sales 81

Hubspot Sales

NOVEMBER 3, 2023

Getting your estimates right is vital to your future business decisions. In today’s article, we’re going to focus on machine learning sales forecasting. Machine learning (ML) is a subset of data science and artificial intelligence (AI). Or, that they make most of their calls between 10 a.m. and 12 p.m.,

Artificial Intelligence 83

Artificial Intelligence Supply Chain Sales Decision-making 83

QYMATIX

JANUARY 8, 2024

In this article, you will learn what “robot psychology” is, how people react to robot technology, and how anthropomorphism plays a role. But it is the facial expression, the intense inquisitive look on its face, that makes this creature truly fascinating. Brightly awake eyes in crystal blue are revealed.

Artificial Intelligence 40

Artificial Intelligence Computers and Electronics e-Learning Healthcare 40

Arpedio

FEBRUARY 20, 2024

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. AI is about trust.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Nutshell

DECEMBER 20, 2023

Learn about the three ways to use the emails on lead timelines feature in this support article. Company Enrichment The new Company Enrichment lets you quickly enhance company profiles for better decision-making. So we’re ready to ring in the new year with new goals to continue making Nutshell the best CRM for our customers!

CRM 71

CRM Artificial Intelligence Meetings Decision-making 71

PandaDoc

MARCH 6, 2024

Not using AI (artificial intelligence) tools isn’t an option anymore because it could mean the difference between unlocking your full potential and getting left behind. You can also leverage Qloo’s API to get personalized results based on your audience’s preferences and locations and then target media communications accordingly.

e-Learning 97

e-Learning Artificial Intelligence Media Government 97

OnStrategyHQ

JANUARY 12, 2024

As we’ve stated in several articles before, unfortunately, we are now in the AI era, and opting out is no longer an option. Set an approach for continuous learning and ongoing communication so your team can learn throughout the process, and you have a clear structure for organizational rollout. Realistic governance approach.

Leadership 40

Leadership Artificial Intelligence Government Decision-making 40

QYMATIX

OCTOBER 18, 2022

Learn seven practical use cases where artificial intelligence is already supporting sales today. AI is therefore assistance for sales without making employees obsolete. The use of artificial intelligence (AI) is radically changing the way sales works. Cost reductions were 40 to 60 per cent.

Artificial Intelligence 40

Artificial Intelligence Telecommunications Sales Decision-making 40

Nutshell

DECEMBER 20, 2023

Learn about the three ways to use the emails on lead timelines feature in this support article. Company Enrichment The new Company Enrichment feature lets you quickly enhance company profiles for better decision-making. This integration is currently for Nutshell Pro customers and above.

CRM 62

CRM Artificial Intelligence Meetings Decision-making 62

CMOE

AUGUST 14, 2019

The cornerstone of any great leader is the ability to communicate effectively. Communication is perhaps the most essential skill needed to become an effective leader. In today’s workplace, great communicators are able to accurately convey their thoughts across any of the modern communications channels that their business may use.

Artificial Intelligence 76

Artificial Intelligence Decision-making Leadership Government 76

SuperOffice

OCTOBER 29, 2021

Artificial Intelligence (AI) is everywhere today. In this article we debunk a few common myths about AI and take a look at how AI can enhance customer relations and simplify your everyday work. But machine learning and artificial intelligence are not the same thing. Making business processes faster.

CRM 82

CRM Artificial Intelligence Supply Chain Decision-making 82

Mike Kunkle

MAY 11, 2022

That depends on a variety of factors, which I will share in this article. Understanding business models, financial acumen, operational metrics, and outcomes such as key performance indicators and critical success factors, pricing, how customer organizations make money, and how to build a business case and calculate ROI. Sales Acumen.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Flevy

JANUARY 17, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. They enable organizations to make data-driven decisions, ensuring that digital transformation strategies are aligned with business objectives and are delivering the expected outcomes.

Digital Transformation 59

Digital Transformation Digitalization Stakeholders Artificial Intelligence 59

Nutshell

APRIL 29, 2024

FREE GUIDE Best software for accounting and bookkeeping Is your small business making a profit? Tracking your cash flow and financial performance is essential because doing so helps you make critical, informed decisions. This accounting software tool for SMBs has a support hub for video tutorials and articles.

Software 71

Software Software Small Business CRM 71

QYMATIX

MARCH 26, 2024

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively.

Management 40

Management Artificial Intelligence CRM Software 40

Zendesk

JANUARY 17, 2024

What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. The Zendesk Customer Experience Trends Report 2024 dives into why intelligent customer experience is so important.

Customer Experience 52

Customer Experience Artificial Intelligence Decision-making e-Learning 52