OnStrategyHQ

SEPTEMBER 15, 2023

Clarify your team’s communication expectations and mediums. Here are a few of the best answers from our Strategy Collaborative Q&A Session! Understand how mission, vision, values, and guiding principles connect to form team working agreements Establish your mission, vision, and values to create a foundation for your organization.

Communication 59

Communication Strategic Thinking Organization Meetings 59

Red Star Kim

DECEMBER 2, 2022

This article summarises the main themes that arose from the discussions and exercises and forms part of the day’s learning resources. Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

DECEMBER 15, 2023

Attentional control helps us take a breath before reacting. Many people who suffered childhood trauma become functional perfectionists, overachievers or addicted to different substances or behaviours. As well as impacting our ability for emotional resilience, form meaningful connections, concentration and higher cognitive tasks.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

PandaDoc

APRIL 17, 2024

Contractor management software forms a part of that, so it’s clearly the way of the future. Key takeaways Contractor management software automates many contractor management tasks. Contract management software automates many of the processes necessary in contractor management. If you have many buildings, you need contractors.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

Contractor management software forms a part of that, so it’s clearly the way of the future. Key takeaways Contractor management software automates many contractor management tasks. Contract management software automates many of the processes necessary in contractor management. If you have many buildings, you need contractors.

Software 52

Software Software Management Construction 52

Jermaine Edwards

APRIL 3, 2020

In reality, crises can take many forms and most are hidden from public view but they will have wide-ranging consequences. Today many organisations’ confidence in their crisis management capabilities does not align with their actual level of preparedness. Many organisations saw this in 2008, 2011 and now 2020.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

Peter Simoons

NOVEMBER 15, 2020

What do you do if your company is approached by another company with a proposal to form an alliance together? You would be surprised at how many companies follow this type of approach! If you take the structural approach you’ll do your homework first. Is forming an alliance the best option? Sounds unreal?

Communication 84

Communication Management 84

Red Star Kim

JUNE 16, 2022

Most delegates wanted to know how to promote better business development practices (and motivation) to forge and develop referrer relationships and embed this in their culture. This prompted a host of discussions on engagement, internal communication, stakeholder buy-in, organisational culture and changing behaviour.

Management 130

Management Key Account Management Digitalization Communication 130

Red Star Kim

JULY 1, 2022

This book was published in 2022 (so it’s post-Covid) and is subtitled “The art and practice of building authentic professional relationships”. Her aims are to demystify the process of forming and reinforcing professional relationships and there’s a nod to Dr Ivan Misner – founder of BNI (Business Networking International).

Communication 130

Communication Digitalization Media Meetings 130

Nutshell

FEBRUARY 21, 2023

To make the most of this landing page, you must employ lead form optimization best practices. What is lead form optimization? Lead form optimization is structuring an online form to get more qualified prospects to fill it out. This spot has the highest engagement on any page, so take advantage of it.

Marketing 62

Marketing Organization CRM Digitalization 62

Strategic Communications

SEPTEMBER 28, 2021

I was an early adopter of telework or telecommuting and wrote books on the topic back in the 1990s—last year I wrote a new book on remote or hybrid management best practices in light of the sudden shift to remote work settings for many employees and the challenges managers found themselves facing.

Remote Working 64

Remote Working Management Communication Publishing 64

Envisio

JANUARY 24, 2024

“Books are a form of political action. ” ― Toni Morrison A new year, a new chance to shift our perspectives, understand one another and the systems around us, and take our strategic thinking to new heights. Reflecting on the success of our previous recommended reads of the best strategy books to read in 2022 , such as W.

Government 105

Government Leadership Innovation Decision-making 105

Red Star Kim

JUNE 20, 2022

Delegates on my coaching training sessions often ask for recommendations of good books on coaching and this is a mature, comprehensive and challenging exploration of what it takes to be a great coach. I qualified as a coach in 2002, having had the great privilege of the late Eric Parsloe (who wrote many books on coaching) as my supervisor.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Zendesk

SEPTEMBER 15, 2021

As digital experiences improve in a more conversational world, more communication channels now exist. In addition to phone and email, businesses must now also communicate via messaging apps, forms, surveys, SMS, social media, help centers, forums, bots, video conferencing, and more. Audit your CX platform for existing risks.

e-Learning 97

e-Learning Digitalization Finance Retail 97

Hubspot Sales

NOVEMBER 28, 2023

Marketing teams, with their rich industry insights, often take the lead in crafting the messaging platform. Blending an industry-centric approach with on-ground, practical insights sculpts a sales messaging playbook that’s consistent and engaging. Let’s take a closer look with some examples: Product datasheets.

Marketing 105

Marketing Sales Decision-making Prioritization 105

Hubspot Sales

JANUARY 30, 2023

Why Networking Matters 9 Networking Stats to Know Networking Best Practices Why Networking Matters Why Networking Matters Many of the benefits of networking seem obvious. There are so many ways to learn from peers in your network. That’s why we’ve gathered these five best practices to help you along the way.

Construction 90

Construction Media Communication Meetings 90

Nutshell

JUNE 22, 2020

Many buyers are more comfortable with texting than phone calls, which means you have to get comfortable with it too. Learn to leverage this underrated communication channel, and SMS sales just might become the secret weapon in your selling arsenal. Cold calling is great—if your prospects actually pick up the phone. What Is SMS Sales?

B2B 123

B2B Sales Communication Marketing 123

Hubspot Sales

SEPTEMBER 15, 2022

Most of us use text messaging to communicate on a daily basis. Here, I sat down with Podium's Payments Product Lead, Jim Christian , to discuss the benefits of text-to-pay for small businesses, plus text-to-pay best practices if your business is considering the switch. Best Practices for text-to-pay. Let's dive in.

eCommerce 82

eCommerce Small Business Communication Customer Experience 82

Hubspot Sales

JUNE 21, 2022

More importantly, how can you deploy this practice at scale to help reach more customers and increase overall sales? We’ll also dive into a few guided selling examples, cover some software tools that can help, and finish off with guided selling best practices to get this most from this approach. Great Guided Selling Software.

Software 96

Software Software B2C Decision-making 96

PartnerTap

MAY 11, 2021

There are various reasons companies form Partnerships, so the strategies also vary. Poor Communication. Alliance managers on both sides need to communicate often. This seems obvious, but lack of communication kills many partnerships. It is also important to have communication between field teams.

Communication 93

Communication Management Meetings Sales 93

Strategic Communications

OCTOBER 10, 2023

ChatGPT is a form of generative AI—“a type of artificial intelligence technology that can produce various types of content including text, imagery, audio and synthetic data,” according to George Lawton in an article from TechTarget. It has also documented some best practices. “If AI can also take those ideas a step further.

Artificial Intelligence 52

Artificial Intelligence Media Publishing Brainstorming 52

Hubspot Sales

AUGUST 10, 2020

What does it really take to be successful in sales? You must know what steps an individual takes to go from lead to customer, and what your role is in supporting that process. Communication Skills. To work in sales, excellent communication skills are a must. What does that mean? Willingness to Learn. Prospecting.

Sales 142

Sales Negotiation Communication Leadership 142

Strategic Communications

NOVEMBER 29, 2023

“Independent work: Choice, necessity, and the gig economy,” a 2016 study from McKinsey Global Institute , found that “up to 162 million people in Europe and the United States—or 20 to 30 percent of the working-age population—engage in some form of independent work.” The number may be even higher—about 36 percent of the workforce, or 57.3

e-Learning 52

e-Learning Publishing Finance Communication 52

Insightly

OCTOBER 5, 2021

Many companies talk about being “customer-centric.” Recently, I sat down with Luke Via, Senior Director of Customer Success at Insightly, to discuss best practices for enabling customer-centric experiences. Align around providing the best possible customer experience. Here are four important tips to consider.

Customer Experience 98

Customer Experience Customer Success CRM Innovation 98

Nutshell

AUGUST 28, 2023

Even if your sales team is already driving good results, establishing a sales process or improving your existing one can take your business to the next level of growth. A sales process is a set of repeatable steps that your sales team takes to convert prospects into customers.

Decision-making 118

Decision-making Sales Negotiation Advertising 118

Hubspot Sales

MAY 12, 2023

Fortunately, most hiring managers stick to many of the same executive assistant interview questions and themes. The best EAs are resourceful and work independently to create solutions. EAs need to be diplomatic with good communication while remaining a firm and decisive gatekeeper for the executive. Tell me about yourself.

Software 110

Software Software Shareholders Communication 110

DemandFarm

MAY 12, 2023

Among the challenges was gaining visibility into various aspects of their strategic accounts, leveraging best practices from different teams, and institutionalizing processes and systems to ensure smooth operations across their international offices. It will also help you navigate the many complexities of managing global accounts.

Global Accounts 52

Global Accounts Account Management Management Logistics 52

Hubspot Sales

JANUARY 9, 2024

That said, Jim sees “too many Millennials impatiently jumping from company to company every 18 months, in pursuit, I suppose, of ‘experience.’” If you have itchy feet, Norton recommends that you first “take a step back and realize that in order to speed up, you need to slow down.” And use them again. It’s not only inevitable.

Sales 102

Sales Decision-making Meetings Insurance 102

Hubspot Sales

JULY 28, 2020

The name is said to be inspired by a tribal practice of rainmaking , where a rainmaker summons rain for crops to prosper. A larger vision of being able to provide the best education and lifestyle for the children is what fuels them to move forward. Rainmakers can clearly communicate a product’s features and benefits without a doubt.

Sales 127

Sales Decision-making Client Relationships Meetings 127

Nutshell

DECEMBER 28, 2020

That’s because research shows that it takes about eight touchpoints to convert a prospect into a customer. Sadly, however, you can’t handhold each customer as you take them down your sales funnel. And drip emails are one of the best tools to do this, thanks to their being automated. Lead nurturing. Drive revenue.

Onboarding 115

Onboarding Marketing Decision-making Software 115

Arpedio

FEBRUARY 15, 2024

Here’s an explanation of each profile: The Challenger : The Challenger is characterized by their ability to teach, tailor, and take control of customer interactions. Challengers are characterized by their ability to teach, tailor, and take control of customer interactions.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Hubspot Sales

DECEMBER 26, 2023

That said, my focus today is on showing best practices for using X as a selling tool. But take that with a grain of salt. What’s interesting is that the posts I interact with are often a blend of spicy, punchy, or downright funny hot takes and more in-depth thought provoking posts. " I encourage you to USE IT.

Sales 95

Sales Media Value Proposition Logistics 95

Strategic Communications

SEPTEMBER 21, 2022

Many business owners believe that they define their brand. The definition is based on the perceptions those customers and clients form over time as they interact with your company, your products and services—and your staff. Best Practices in Influencer Marketing. appeared first on Strategic Communications.

e-Learning 52

e-Learning B2C B2B Publishing 52

Hubspot Sales

JUNE 6, 2022

Managers determine whether employees enjoy their employment, so they need all the help they can get in the form of upward feedback. Feedback is great — when it’s useful, given correctly, and the receiving party takes it in good faith. You may not have enough information to form feedback that results in change.

Construction 115

Construction Management Meetings Communication 115

Nutshell

AUGUST 2, 2019

However, 68% of businesses are struggling with lead generation, so it makes sense that purchasing lists is still a common B2B practice. Any online research will tell you not to buy a lead list , and for good reason: They’re risky, costly, and the accuracy of their data is dubious at best. When to buy a lead list. Be cautious!

Small Business 97

Small Business Marketing Communication Advertising 97

Hubspot Sales

APRIL 5, 2023

There are many things to consider if you are interested in starting your career in sales. Table of Contents Sales Career and Salary Stats The Buyer’s Journey Lead Generation Stats Sales Software Stats Sales Careers and Salary Stats Practically every business in every industry needs salespeople. billion by 2025.

Software 118

Software Software Sales Meetings 118