MDI Training

MARCH 4, 2024

Click below to access our AI speech-generated audio. Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event. Beyond the Horizon: GenAI and Ethical Leadership Prefer to listen to the article?

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Red Star Kim

OCTOBER 10, 2023

The role of learning and development (L&D) becomes more critical as firms try to ensure that their people are equipped with the latest skills to be agile enough to adapt to the fast-changing work environment. Learning & Development is often a key tool in employee retention.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

MDI Training

JANUARY 29, 2024

Can AI Support EI Development For Leaders? Click below to access our AI-generated version of this blog article! Personalized coaching and feedback: AI-driven platforms can provide personalized coaching to leaders based on their specific strengths and weaknesses in emotional intelligence.

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

MDI Training

SEPTEMBER 29, 2023

and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

DECEMBER 19, 2023

I keep an eye out for case studies in professional services marketing and share them at workshops. This post describes some case studies from veteran legal PR expert – Clare Rodway at Kysen. I’ve known Claire for more years than either of us care to remember and her long-established agency is known as one of the best for legal PR.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Red Star Kim

AUGUST 14, 2023

Artificial Intelligence (AI) We looked at several AI writing tools. Lawyers (compliance, anti-trust, commercial litigation, personal injury) and marketing professionals joined me at a recent MBL workshop on writing. They engaged in writing exercises. And reviewed the copy of professional services firms. Some produce a first draft.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Customer Think

OCTOBER 1, 2023

In recent years, the integration of artificial intelligence (AI) and automation has ushered in a transformative shift in the workplace across industries. For marketers, doing more with less can be a good thing if done right.

Artificial Intelligence 59

Artificial Intelligence Marketing Acquisition Digitalization 59

Strategic Communications

OCTOBER 10, 2023

ChatGPT is a form of generative AI—“a type of artificial intelligence technology that can produce various types of content including text, imagery, audio and synthetic data,” according to George Lawton in an article from TechTarget. Opportunities from AI are real and tactical, Islam says. It has also documented some best practices. “If

Artificial Intelligence 52

Artificial Intelligence Media Publishing Brainstorming 52

Strategic Communications

OCTOBER 3, 2023

AI is clearly top of mind for marketers. When it comes to AI, the generative variety (like ChatGPT) is by far the leading trend impacting marketing. Creating content was the major initial focus of chatter around the potential of generative AI. Nonetheless, its current and potential impact cannot be ignored.

Marketing 80

Marketing Advertising Co-Creation Digitalization 80

Customer Think

JULY 12, 2021

Misconceptions around AI in the workplace have existed for as long as the technology itself. And to this point, the dominant narrative around its role in the contact center has been negative, often associated with job displacement for agents and frustrating phone trees for consumers.

69

69

MDI Training

AUGUST 17, 2023

Gallup’s “State of the Global Workplace” report highlights the urgency of this problem. The “State of the Global Workplace” report by Gallup (June 2023) confirms this lack of motivation , which many HR managers suspected. Worryingly, 72% of these people would change jobs given a better opportunity.

Leadership 52

Leadership Digital Transformation Digitalization Artificial Intelligence 52

Red Star Kim

NOVEMBER 24, 2023

For over 20 years I have attended and reported on the annual Professional Marketing conference. Sometimes I have also presented sessions. The latest conference was reported in the winter edition of PM Magazine. Thanks to editor Matt Baldwin for his assistance. He reminded us of last year’s themes: post-Covid “normal”, Ukraine and inflation.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Brooks Group

FEBRUARY 27, 2023

If they do not meet the minimum requirements, it is not just a disadvantage for you – it may make them uncomfortable in their workplace. The hiring process is tricky, especially if you are looking for someone who meets your company’s qualifications. These will help you find the correct individual promptly and with adept accuracy.

Sales Training 52

Sales Training Advertising Decision-making Meetings 52

MDI Training

JUNE 26, 2023

In this blog post, we take a quick look at the exciting experiences and trends we witnessed at the conference. In this blog post, we take a quick look at the exciting experiences and trends we witnessed at the conference. AI & LMS This fair was the perfect place to experience the latest trends and technologies.

Artificial Intelligence 52

Artificial Intelligence e-Learning Digital Transformation Leadership 52

Red Star Kim

MAY 2, 2023

They mention Eightfold and Gloat using AI to improve matching between candidates and employers. So here is a research update on the most in-demand soft and social skills. (I I used the “Worry monster” to explain soft skills previously: What are soft skills? The authors suggest that more is done to systematically assess (e.g.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

LinkedFusion

AUGUST 23, 2023

From identifying qualified leads, mastering the art of lead management, conquering the LinkedIn lead generation maze, to nurturing those valuable prospects – we will discuss everything in the blog below. Are you ready to supercharge your business growth through lead generation? Let’s explore how to weave connections that truly count.

B2B 52

B2B Software Software Advertising 52

CMOE

MARCH 6, 2023

To get started, begin bookmarking these 21 best business strategy blogs. Each blog offers unique thought leadership materials to help guide your strategy in the upcoming quarter. Each blog offers unique thought leadership materials to help guide your strategy in the upcoming quarter. As industries continue to evolve, so must we.

Finance 98

Finance e-Learning Innovation Leadership 98

Apptivo

MARCH 29, 2023

Your customers want to feel valued at the workplace and the only way to do this is to engage with them. Your customers want to feel valued at the workplace and the only way to do this is to engage with them. 7 Customer engagement strategies you should follow this year 3. Why is customer engagement important?

Software 52

Software Software Decision-making eCommerce 52

Brooks Group

FEBRUARY 28, 2023

One study shows that sales reps may spend up to 23% more time on administrative tasks than sales activities. However, the fact that it is normal does not mean you can not seek to alter it. Improving the sales efficiency of the entire pipeline is a significant challenge for most companies today. What Is Sales Productivity?

Artificial Intelligence 52

Artificial Intelligence Sales Sales Training Advertising 52

SalesGlobe

FEBRUARY 21, 2024

And we would be remiss if we did not discuss the impact that AI is having in improving the outcomes that are possible to provide performance, visibility and support from leadership to front line sales. The Future of Sales: Where Are We Heading? Michelle Seger Welcome to the Rethink Sales Podcast. I’m your host, Michelle Seger.

Sales 52

Sales Retail B2C Management 52

SalesGlobe

FEBRUARY 21, 2024

And we would be remiss if we did not discuss the impact that AI is having in improving the outcomes that are possible to provide performance, visibility and support from leadership to front line sales. I’m your host, Michelle Seger. to make the right purchasing decision to support their business and their needs. So largely in the U.K.,

Innovation 52

Innovation Sales Retail B2C 52

Agile CRM

DECEMBER 23, 2022

These systems commonly analyze student data using machine learning and artificial intelligence (AI) algorithms, tailoring the learning process to the needs and preferences of each learner. They provide a central location for students to access course materials, participate in discussions and activities, and monitor their progress.

Management 52

Management e-Learning Artificial Intelligence CRM 52

PandaDoc

OCTOBER 14, 2020

The Request For Proposal (RFP) process is broken, flawed, and disorganized. It is a complicated business routine that is vital to companies progressing, expanding, and forging partnerships where both sides win. When you’re down in the weeds, entangled in the messy process, it can be hard to figure out how to make improvements. Souce: GovLoop.

Energy and Utilities 139

Energy and Utilities Software Software Transportation 139

Zendesk

JUNE 15, 2021

Customer advocates can help you promote your product or service through a variety of outlets: blog posts, case studies, backlinks, and public speaking, to name just a few. Imagine you’re in the market to buy a new dishwasher. You receive an email from Lowe’s claiming that a new LG model is a customer favorite. Probably your friends.

Sales 64

Sales Leadership CRM Brainstorming 64

SmartKarrot

MAY 8, 2023

Fortunately, the advent of new technologies like conversation AI and ChatGPT are on the path to revolutionize the world of work. This blog discusses several use cases that showcase the applications of “ChatGPT for HR” or “AI for HR.” What do you do?

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Zendesk

APRIL 15, 2022

Sales teams love numbers. Given the many ways to measure success—KPIs, ROI, quotas, sales pipeline velocity, and churn—it’s easy to get overwhelmed by raw information. And that’s not even considering outside data and statistics that inform trends across the entire industry. What’s important to know? Sales statistics for emails.

Sales 52

Sales Sales Technology CRM Remote Working 52

SmartKarrot

APRIL 28, 2022

AI and machine learning are sweeping the globe — no industry is immune to these disruptive technological advancements. AI in the workplace is fundamentally changing the way businesses function. Companies that harness the power of AI stand to propel themselves into a whole new stratosphere of success.

Artificial Intelligence 10

Artificial Intelligence Stakeholders Decision-making Customer Success 10

SmartKarrot

MAY 11, 2023

“85% of employers say they directly benefit from AI in the workplace” – MIT Sloan Management Review The difference between conversation and conversational intelligence and how they can improve the customer experience.

Artificial Intelligence 10

Artificial Intelligence e-Learning Customer Experience Communication 10

SBI

FEBRUARY 26, 2019

The company received a Gold for best new version of a Sales Performance Management Solution for its AI-driven Smart Playlists and Smart Themes- these technologies automatically surface critical sales calls for managers to review to improve win rates. All of the Stevie Award winners should be very proud of their achievements.

Account Planning 20

Account Planning Sales Innovation Organization 20

Help Scout

OCTOBER 30, 2018

The research is clear that balanced teams perform better and lead to more profitable companies , but it’s also the right thing to do — and diverse and inclusive teams make for a better and more exciting workplace for everyone. If building an amazing team is critical to a company’s success, why is the bar so low for recruiting and hiring?

Remote Working 40

Remote Working Emotional Intelligence Prioritization Profitability 40

SmartKarrot

MARCH 10, 2022

Secure and speedy connections, workplace information access, and data security are some aspects that CIOs need to deal with in today’s remote work culture. Customer experience is growing as a requisite in the digital world. Chief Information Officer or CIO is a C-Suite executive whose importance and role has risen in recent times.

Customer Experience 11

Customer Experience Remote Working Digitalization B2B 11

SmartKarrot

JULY 6, 2022

Congratulations on becoming the new chief customer officer of the organization. It is always great to reach a new pinnacle in your professional career. I suppose it took you a long time to reach this position. But now you are in this position; you must showcase that you truly belong to this position and can deliver the goods for the organization. .

Digitalization 10

Digitalization Customer Success Digital Transformation Onboarding 10

SmartKarrot

AUGUST 18, 2022

1 company is a comprehensive suite designed for the workplace. This blog gives you a brief of Gmail Business and Gmail Calendar. The SaaS-based workplace service is a comprehensive suite that also includes most of the Google tools. The SaaS offering from the world’s No. Gmail Business: What is it, and how to set it up?

Co-Creation 10

Co-Creation Prioritization CRM Meetings 10

SmartKarrot

MAY 3, 2023

That’s why in this blog post, we will explore the top six myths about free conference calls. There’s no doubt that video conferencing solutions within businesses have exploded over the years. According to a report by 99Firms, 58% of companies use video conferencing services in their day-to-day operations. This is understandable.

Meetings 10

Meetings Digitalization Transportation Digital Transformation 10

SmartKarrot

MAY 11, 2023

In this blog post, we will explore how Slack Huddles is transforming traditional Slack Calls and revolutionizing the way teams communicate and collaborate. Effective communication and collaboration is crucial for the success of any team or organization. What Are Slack Huddles? How Is Slack Huddle Different From Slack Calls Or Slack Meetings?

Meetings 10

Meetings Brainstorming Communication Customer Success 10