Mike Kunkle

NOVEMBER 23, 2023

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. A full-scale methodology implementation is a change management project.

Sales 258

Sales Finance Decision-making Profitability 258

Apptivo

JANUARY 23, 2023

Allow customers and agents to give feedback 5. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting support. Researchers have likened a support call if the customer is visiting a hospital and expect the same level of expertise as that of a doctor and a nurse.

Management 102

Management Decision-making Organization Innovation 102

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The planned talent intelligence platform, powered entirely by AI, will unite all HR standards and processes and innovatively redesign employee development , talent management, and recruiting. At the same time, we are investing heavily in people and talent development.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

MDI Training

JANUARY 24, 2024

AI Co-Trainer in MDI Management Development Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! Today, for the first time, I would like to allow him to share his experience as a co-trainer in the seminars with me in his blog post. Enjoy reading! AI can’t see yet.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Ready to streamline your account planning?

Account Management 52

Account Management Management Client Relationships Account Planning 52

PandaDoc

NOVEMBER 10, 2023

In this article, we will explore the process of mastering quote management. You’ll learn its fundamentals, define the benefits of streamlined quoting software, and take a look at how to implement an efficient quote management workflow. Try PandaDoc Exploring the basics of quote management Let’s start with the fundamentals.

CRM 52

CRM Management Software Software 52

Customer Think

NOVEMBER 22, 2022

These days brands are using negative feedback loops as well as positive feedback loops so as to effectively manage customer relationships.

Management 105

Management 105

Customer Think

NOVEMBER 17, 2022

Managing customer relationships is fundamental for growing startup businesses. They also need to collect feedback and ensure successful customer retention. Like most business processes nowadays, customer […]. Like most business processes nowadays, customer […].

CRM 119

CRM Digitalization Management 119

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 100

Sales Management Management Energy and Utilities Emotional Intelligence 100

Customer Think

FEBRUARY 23, 2024

Increasing customer satisfaction and engagement is a key target for many consumer-focused businesses. The ability to measure this critical metric and track its progress is fast becoming an essential element of any dynamic marketing lifecycle.

Management 59

Management Marketing 59

Brooks Group

DECEMBER 13, 2023

This collaborative goal-setting between sales rep and manager will help keep your reps motivated towards reaching their goals. Set up systems to measure and evaluate your sales team’s performance throughout the sales cycle, and intervene when necessary with feedback and coaching.

Sales 93

Sales Sales Training Communication Meetings 93

Hubspot Sales

OCTOBER 9, 2019

In this blog by Michael Pici, a vice president of business operations at HubSpot, he recommends roleplay exercises include: Dealing with extreme situations. Aja Frost, HubSpot Sales Blog contributor, writes about it in this blog. There are several roleplay exercises your team could try. Find a mentor. Ask questions.

Sales Training 138

Sales Training Sales Decision-making Communication 138

QYMATIX

MARCH 12, 2024

According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions. This article will look at AI-based customer and buying decision analysis. from an inventory management or ERP system).

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! This blog post is a continuation of an interview ” AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools. The AI would also give me constant feedback on my learning progress and tell me where there is room for improvement. by Aline | 29.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Digitalization 52

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. Their cross-functional expertise enables them to create proposals tailored to customers’ needs. A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. Let’s get to it!

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

Arpedio

OCTOBER 10, 2023

Creating personalized content for Account-Based Selling ← Back to blog There’s no way around it. In this blog post, we’ll delve into the significance of personalization within ABS. By tailoring your content and outreach, you increase the chances of turning prospects into customers.

Decision-making 52

Decision-making Account Planning Marketing Stakeholders 52

Nutshell

AUGUST 29, 2023

Behind every great hospitality company is a tech stack that helps them manage company processes and keep customers happy. A tech stack is a set of business tools that help a company manage different aspects of their business. That’s because it helps nurture customer relationships, a core pillar of the hospitality industry.

Software 62

Software Software CRM Management 62

Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. How to Enable Every Sales Rep to Become a Top Performer?​

Sales 52

Sales Account Management Stakeholders CRM 52

Arpedio

FEBRUARY 22, 2024

Developed by Neil Rackham in the 1980s, Spin Selling has since become a cornerstone of modern sales strategies, offering a systematic approach to understanding customer needs and closing deals effectively. The key objectives of Spin Selling include: Understanding the customer’s current situation and context.

Software 52

Software Software Decision-making Performance Review 52

Brooks Group

APRIL 9, 2024

Finance, operations, and management, oh my! Procurement managers : Professionals tasked with managing the procurement process, negotiating contracts, and ensuring compliance with organizational policies. The B2B buying journey is getting longer and more complex.

Value Proposition 92

Value Proposition Procurement Decision-making Stakeholders 92

Planview

APRIL 24, 2024

In this blog, we’ll delve into the intricacies of calculating the hidden cost of waste in software development and explore strategies to mitigate its impact, ultimately leading to a more streamlined and outcome-driven development process. WIP must be managed on a team-by-team basis and scaled based on historical production rates.

Software 59

Software Software Prioritization Communication 59

Arpedio

NOVEMBER 22, 2023

Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Nutshell

FEBRUARY 21, 2023

Managing customer relationships is one thing, but what about managing the customer lifecycle for each person you work with? Customer lifecycle management is an important strategy all businesses should be practicing because it helps foster long-lasting relationships with customers and inspires brand loyalty.

Management 62

Management Acquisition CRM Customer Life Cycle 62

Hubspot Sales

OCTOBER 10, 2023

How do you keep a customer? In 2023, thousands of businesses are retaining clients with subscription models , which drive recurring revenue and can foster long-term customer relationships. With Wave, users can manage their invoicing and accounting needs while keeping expenses in check.

Software 108

Software Software Banking Value Proposition 108

MDI Training

JULY 26, 2023

In this blog post, you will learn about the areas where this technology is particularly suitable and what you, as a leader, need to pay special attention to. Customer Service and Recruiting A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions.

Artificial Intelligence 98

Artificial Intelligence Digital Transformation Leadership Digitalization 98

Hubspot Sales

DECEMBER 23, 2021

A customer's revenue potential doesn't immediately end at the point of sale. If your company offers a separate product or service that can complement or enhance how the customer's initial purchase operates, cross-selling can provide an excellent opportunity to generate some extra revenue. Cross-Selling a Cheeseburger.

eCommerce 141

eCommerce Software Software Customer Success 141

Insightly

MAY 13, 2021

It’s not a secret that having a deep understanding of your customer is crucial for marketing. We’ve talked about the value of creating an ideal customer profile. The more you learn about your customer, the better you can market to them and build lasting customer relationships. . Share customer reactions.

Customer Success 93

Customer Success Marketing Acquisition CRM 93

Apptivo

SEPTEMBER 20, 2023

What field service management app can do for your business? Summary When choosing field service management software , one faces a complex decision-making process due to the unique requirements of each company and the multitude of factors to consider. Understanding the basics of field service management software is essential.

Telecommunications 52

Telecommunications Construction Decision-making Software 52

Hubspot Sales

MARCH 16, 2023

They have to find sales opportunities, negotiate with customers, track multiple customers, and work to deliver on relevant KPIs every day. Education and Experience Questions To better gauge your relevant knowledge, hiring managers ask about your education and previous work experience. What makes an effective sales pitch?

Negotiation 98

Negotiation Prioritization Media CRM 98

Brooks Group

OCTOBER 25, 2023

Exceptional sales management is key to an organization’s success—yet the role of a sales manager is one of the most challenging. Leading a sales team has become more difficult due to an evolving business landscape, technological advancements, changing customer expectations, and a host of other factors.

Sales Management 52

Sales Management Management Sales Artificial Intelligence 52

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. CMS helps you better collaborate with contractors.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. CMS helps you better collaborate with contractors.

Software 52

Software Software Management Construction 52

Hubspot Sales

NOVEMBER 28, 2023

Poor Customer Experiences If your customer hasn’t had a top-notch experience with your brand and company throughout the customer journey, sales can be left with a more challenging task when closing a deal. What makes things tricky for sales is if the customer journey preceding sales isn’t what it should be. Be prepared.

Negotiation 103

Negotiation Sales Leadership CRM 103

Brooks Group

MARCH 21, 2024

Understanding Customer Needs and Wants The needs/wants-based approach focuses on uncovering the customer’s underlying needs, pain points, goals, and desired outcomes. Building Rapport and Trust When sales professionals actively listen and ask thoughtful questions to understand the customer’s situation, it helps build rapport and trust.

Sales 90

Sales Sales Training Decision-making Value Proposition 90

Apptivo

MAY 26, 2023

The sales manager establishes aggressive sales goals, estimating the amount of units that must be sold within a specified time frame. As the days pass and sales progress, the manager compares the actual sales results to the set targets. Based on this analysis, the sales manager can take corrective action.

CRM 52

CRM Sales Profitability Communication 52