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Overcoming Generative AI Limitations To Maximize Call Center Excellence

Customer Think

Generative AI models are quickly making their way into call center operations. Whether it’s GPT-4 or an open-source alternative, Generative AI models have the unique ability to understand language […] And it makes sense.

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[Research Round-Up] The Effectiveness of AI-Generated Images for Marketing

Customer Think

This post features an unpublished paper that compares the performance of AI-generated vs. human-made images across three marketing use cases.) “The power of generative marketing: Can generative AI reach […]

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AI Image Generators for B2B: Do they pass the subject matter expert test?

Customer Think

Like everyone else in the world right now, I’m finding ways to use AI, the latest greatest shiny object. One of the more impressive types of AI generative tools are those that create sophisticated graphics on demand. I’ve tried a number of them; so far I find myself spending more time with the “Designer” function […]

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The Promise and Peril of Generative AI

Customer Think

Source: Shutterstock Generative AI has the potential to drive a once-in-a-generation step-change in business performance and productivity, but a recent, first-of-its-kind scientific experiment demonstrates that generative AI can also be a double-edged sword.

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How Sales Reps Can Use Generative AI to Sell Faster

Hubspot Sales

It’s easy to be skeptical of AI in a job built on personal interaction. Like all disruption, generative AI in sales has the potential to completely change the way things are done. Generative AI is a category of algorithms that draws from large, unstructured data sets to create new content, including text and images.

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24 of the Best AI Art Generators Available

Nutshell

With constant improvements in artificial intelligence (AI), there are new tools available for businesses to use. One of the main innovations is AI art generators, which allow you to create images and art for your website without designing it yourself. How does AI art work? What is an AI art generator?

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Opportunities for Building Generative AI Into Work Processes

Strategic Communications

ChatGPT is a form of generative AI—“a type of artificial intelligence technology that can produce various types of content including text, imagery, audio and synthetic data,” according to George Lawton in an article from TechTarget. Opportunities from AI are real and tactical, Islam says.