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Choosing Best Live Chat Software for Your Business

Agile CRM

Using live chat software, customer service employees can interact with multiple clients at once. For many clients, chatting online is more convenient and less stressful than calling a stranger. The processing of simple questions that can be answered quickly is a highlight of customer service chat software.

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73 important sales statistics for 2022

Zendesk

And that’s not even considering outside data and statistics that inform trends across the entire industry. With the avalanche of internal and external sales statistics out there, it can be difficult to know which ones are most relevant to your sales strategy. Get ready for the ultimate list of sales statistics and facts.

Sales 52
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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

Add a website live chat widget to answer FAQs about product availability, shipping, returns policy, etc. Live chat, chatbots, and email marketing. Take live chat as an example. Although thousands of online shops have live chat apps, only 8% use them correctly. Start a Loyalty Program.

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The customer testimonial playbook: How to make customers your best advocates

Zendesk

It’s never been easier to live by the old Latin proverb caveat emptor—aka, “Let the buyer beware.”. Whether you’re writing a blog post or shooting a video, the goal is always to highlight your brand’s value to a customer in a way that’s engaging, digestible, and to-the-point. And most do! Customer testimonial page.

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Best Business Phone Systems for Your Business in 2023

Agile CRM

These solutions allow businesses to integrate their phone systems with other forms of communication, such as email, chat, and video conferencing. With a cloud-hosted option, the software-based PBX solution 3CX provides customers with web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.

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What is customer satisfaction, and why is it important?

Apptivo

The research conducted by Frederick Reichheld of Bain & Company, creators of Net Promoter Score, highlights the importance of retaining existing customers with this statistic – their research says increasing customer retention rates by 5% helps companies increase their profits by 25% to 95%. In this blog, we will delve deep to.

Retail 52
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How to create effective sales collateral (examples + tips)

Zendesk

Datasheets: numerical facts and statistics about your products or services. Ebooks: long-form discussions of blog topics. Webinars: live, interactive presentations by company experts or guests. Digital communication templates: email templates, chat scripts, and sales scripts for various types of online communication.