Servitization 101 – How servitization can strengthen your relationship with your key accounts
Strategic Account Management Association
APRIL 22, 2021
Advanced services are a key enabler of servitization strategies, which are often delivered in the more sophisticated stages of servitization. When thinking about your customers and their use of your product, there are three broad categories: Base services : the provision of the product itself and associated spare parts.
Let's personalize your content