Arpedio

OCTOBER 20, 2023

A stakeholder matrix is a visual representation and organizational tool used to identify, categorize, and assess the significance of various stakeholders involved in a client’s organization or account. Risk Mitigation In account management, unaddressed concerns or conflicts with stakeholders can jeopardize client relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Red Star Kim

NOVEMBER 22, 2022

In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. Research – The client, market, plans and opportunities. Reduce – which factors should be reduced well below the industry’s standard?

Brainstorming 130

Brainstorming Innovation Client Relationships Marketing 130

Account Manager Tips

APRIL 11, 2022

It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A You organize your tabs and bookmarks as resources, add notes to projects and even create tasks. What Buyers Want and How Buyers Work.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Hubspot Sales

JANUARY 18, 2021

These companies are also discovering that placing women into sales leadership roles is good for business and critical for paving the way for them to ascent into the highest executive ranks. A possible solution to this can be to focus on developing relationships with other women, both within and outside your organization.

Sales 125

Sales Sales Leadership Leadership Client Relationships 125

Farland Group

AUGUST 29, 2023

Given that many B2B brands are not effective at funding, building and sustaining programs that are customer-first, it is an area that is ripe for leadership. It must be supported by a longer term vision, funding and commitment to building and deepening relationships – from there revenue will flow.

Client Relationships 40

Client Relationships Leadership Meetings B2B 40

Jermaine Edwards

DECEMBER 6, 2023

The old connotations of the word have preserved to the present day, where trust as we know it is an essential ingredient for thriving interpersonal relationships – from families, to friends, to organizations. Trust differentiates every relationship Trust shows up in many powerful ways.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Account Manager Tips

APRIL 26, 2021

As a key account manager, you lead the relationship between your organization and your most important clients. Your priorities are to keep your clients and find new ways to use your solutions for mutual benefit. Before I tell you how much a key account manager earns, let me tell you what they do.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Engage Selling

MAY 19, 2016

In an endless ocean of sellers that are often selling similar products and services, making your business or organization stand out is of the utmost importance. Being seen as a thought leader is, in today’s world, one of the best … Read More »

Leadership 48

Leadership Organization Client Relationships Sales Training 48

Upland

JANUARY 29, 2024

This key component of account planning involves analyzing current client relationships to uncover areas where additional products or services could be beneficial. Your sales teams can expand your offerings within known accounts, leveraging established trust and empathy with clients. Do you have a track record with this customer?

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Showpad

MAY 14, 2021

You’re certainly not alone, as all types of organizations and sales operations have gotten on trend with enablement programs. Bottom line: A sales enablement strategy can drive more deals, grow reps’ skills, engage clients, align internal departments, generate revenue and so much more.

Sales 59

Sales Stakeholders Construction Leadership 59

OnStrategyHQ

MARCH 26, 2024

So, what does that mean for your organization? The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. AI has changed everything – and there is no strategy without a clear approach for how AI will transform your organization.

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Hubspot Sales

APRIL 25, 2023

“Usually, the client will come to you with a really broad question or a problem, then you’ll have to build a strategy that makes sense,” he adds. These organizations recognize that their combined presence in the city should cause improved healthcare delivery for the city’s people, and they wanted to realize that potential.

Healthcare 92

Healthcare Insurance Shareholders Interpersonal Skills 92

Showpad

JANUARY 12, 2020

At its root, Sales enablement is the strategic process by which organizations prepare Sales professionals with the right tools, content and information to sell successfully. Blogs — and content marketing overall — can be product marketing-focused, thought leadership, or testimonial in nature, allowing it to fit all different kinds of needs.

Software 69

Software Software Sales Onboarding 69

SmartKarrot

SEPTEMBER 12, 2022

Role: Client Success Director Location: Remote, Massachusetts, United States Organization: Agero, Inc. As a Client Success Director, you will develop and execute strategic account management plans for your client portfolio. Build and maintain strong, long-lasting client relationships.

Customer Success 19

Customer Success Client Relationships Stakeholders Leadership 19

Arpedio

NOVEMBER 6, 2023

Account-Based Selling (ABS) has emerged as a powerful strategy for B2B organizations to target high-value accounts strategically. This approach, which focuses on targeting high-value accounts strategically, has proven its effectiveness in securing valuable deals and nurturing long-lasting client relationships.

Artificial Intelligence 52

Artificial Intelligence Decision-making Client Relationships Media 52

SmartKarrot

JUNE 2, 2023

Role: Customer Success Coordinator Location: United States (Remote) Organization: Obility As a Customer Success Coordinator, you’ll serve as your clients’ main point of contact and communications coordinator using email, Slack, and Zoom. Develop and maintain excellent relationships with internal team members and customers.

Customer Success 19

Customer Success Onboarding Leadership Client Relationships 19

Insightly

DECEMBER 23, 2021

How do you manage ongoing customer/client relationships? This group should represent senior leadership, middle managers, and the front-end staff who will use your new CRM every day. Which one offers the right mix of features for your organization of all the CRM companies out there? Assemble a cross-functional team.

CRM 90

CRM Software Software Facilitation 90

DemandFarm

APRIL 26, 2023

Leading organizations also provide commissions and bonuses based on the growth and retention of their key accounts, opening up another avenue for managers to earn from skills. Improving margins is also an effective way to generate additional revenue, which may involve raising prices or finding ways to reduce the cost of serving the client.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Red Star Kim

MARCH 16, 2023

There are various tools to support organizational culture change including: Handy’s cultural types : Power, task, person and role Charles Handy Model of Organization Culture (managementstudyguide.com) Johnson & Scholes cultural web : Stories, symbols, power structures, organizational structures, control systems, rituals and routines The Cultural (..)

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

AUGUST 24, 2022

Role: Director of Customer Success Location: Westborough, MA, US (Hybrid) Organization: Connectbase As a Director of Customer Success, you will ensure customers derive maximum value from the Connectbase platform and utilize it to its fullest capability. Manage the post-sale relationship of Catchlight B2B accounts.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

NOVEMBER 4, 2022

Role: Director of Customer Success Location: Remote, United States Organization : Fleetio As a Director of Customer Success, you will lead the Customer Success Management Team across three segments (Enterprise, Mid-Market and SMB) to achieve long-term retention via aggressive usage, adoption, and value realization targets. Apply here: [link].

Customer Success 19

Customer Success Leadership Client Relationships Management 19

SmartKarrot

FEBRUARY 6, 2023

Partnering with Professional Services, Sales, and Marketing leadership to grow Seismic’s presence and brand in the Northern European region. Apply here: [link] Role: Customer Success Manager – General Location: Toronto, ON, Canada (Hybrid) Organization: Vena Solutions As a Customer Success Manager, you will manage relationships.

Customer Success 19

Customer Success Client Relationships Prioritization Account Management 19

ClearPoint Strategy

JULY 29, 2021

This list of strategic objective examples should help you think through the various types of objectives that may work best in your organization. Before we dive into the examples, let’s talk about how to choose the right ones for your organization. But how do you know which objectives are right for your organization?

Innovation 98

Innovation e-Learning Healthcare Government 98

SmartKarrot

APRIL 15, 2022

Role: Vice President of Customer Success Location: Phoenix, AZ, US (Hybrid) Organization: Chime Technologies Inc. Present data, findings, results, and recommendations to leadership. Plan, schedule and oversee key client communication points. Generate thought leadership and webinars on key Market dynamics and/or best practice.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

Engage Selling

APRIL 22, 2022

On my visit at your office, I found out that your organization is still using the manual registers for visitor’s … Read More. Do you have lies in your inbox? “Hi The post Lies in Your Inbox first appeared on Colleen Francis - The Sales Leader.

Organization 113

Organization Sales Client Relationships Sales Leadership 113

SmartKarrot

AUGUST 29, 2022

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Ensure a successful and robust onboarding experience for all new customers.

Customer Success 19

Customer Success Procurement Onboarding Government 19

SmartKarrot

NOVEMBER 24, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Hawke Media As a Director of Customer Success, you will establish a culture of high performance, accountability, and solutions-oriented thinking. Ensure alignment between CS/BDE teams to support books of business and client partnership growth.

Customer Success 19

Customer Success Suppliers Client Relationships Onboarding 19

SmartKarrot

JULY 15, 2022

Role: Senior Customer Success Manager Location: Remote, United States Organization: Signifyd As a Senior Customer Success Manager, you will oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of assigned clients.

Customer Success 19

Customer Success Client Relationships Software Software 19

Engage Selling

OCTOBER 29, 2021

It’s one of the biggest challenges you face with a new customer: scouting out the landscape of their organization and determining who the decision makers are (and aren’t). And yet when I tell sellers they must broaden their conversations to … Read More » The post Build Bridges, Not Tunnels first appeared on The Sales Leader.

Organization 113

Organization Sales Client Relationships Sales Leadership 113

SmartKarrot

OCTOBER 12, 2022

Role: Director, Client Success Location: Portsmouth, NH, US (On-site) Organization: Bottomline Technologies As a Director of Client Success, you will lead the CSMs and CSAs to become their client’s trusted advisors; while also strategically developing client, vendor, and internal relationships yourself.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

PandaDoc

MAY 24, 2023

It’s a person who has the knowledge, resources, and leverage within the organization to provide the folks “in the field” with everything they need to engage prospects, nurture opportunities, and close deals in the most efficient manner. Do sales enablement managers and sales managers have anything in common?

Management 52

Management Sales Software Software 52

SBI Growth

FEBRUARY 21, 2014

You are, without a doubt, the best salesperson in the organization. They want to talk about things that can’t be measured, like client relationships. But he also cares about the “who” of his leadership team. We have seen sales VPs survive multiple misses because of their relationship with the CEO. Your boss is.

Finance 74

Finance Sales Client Relationships Leadership 74

SmartKarrot

SEPTEMBER 7, 2022

Role: Director, Customer Success Location: Remote, Atlanta, GA, US Organization: Everstream Analytics As a Director of Customer Success, you will hire, develop and lead a world-class enterprise customer success team. Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

FEBRUARY 16, 2022

Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Develop a strong relationship with the executive leadership buyer of an account.

Customer Success 19

Customer Success Customer Experience Client Relationships Stakeholders 19

SmartKarrot

AUGUST 31, 2021

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Salsify As a Director of Customer Success, you will supervise, build and expand the existing Customer Success strategy to enable each member of the team to be the best-trusted advisor for the customers.

Customer Success 19

Customer Success Value Proposition Leadership Client Relationships 19