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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

We have seen seismic shifts in industries like events and hospitality that have been devastated by the pandemic. Organizations are already planning for this new- or next-normal hybrid model and have worked hard to elevate the needed skill sets of their commercial teams – especially strategic account managers. Five Elements of a COE.

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Here's What Sales Leaders Should Prioritize in 2021 According to a Sandler Expert

Hubspot Sales

If you’re still leading the same way you have been for years, now is the perfect time to adapt your leadership style to better meet the needs of your organization during challenging times. The events of 2020 have fundamentally changed the way sales leaders need to engage with, manage, and empower their teams. Model a positive mindset.

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How to develop a CRM strategy for an organization

Apptivo

If you do not prioritize the needs and requirements of the customers, you will probably fail. With a CRM tool, you can automate the workflows by setting the triggers once an event takes place. Data Integration for better communication. When you develop a CRM strategy, it is very much important to prioritize data integration.

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Don’t Blame Technology for Process Failures

Excelerate

This was the topic we confronted head-on during our recent roundtable event, titled “Don’t Blame Technology for Process Failures.” Participants found that organizations prioritizing standardization, rather than designing to fit Exception X, often see remarkable increases in process efficiency.

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Linking Budget to Strategy Virtual Event Recap

ClearPoint Strategy

What happens when you get three high-performing local government organizations in the same Zoom room? The three organizations each take a different approach, but there’s one thing that they all agree on – linking budget to strategy has made their organization more resilient and able to navigate the challenges of 2020.

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CRM Lead Management Tips

Insightly

CRM software allows organizations to centralize and organize customer data, like contact information, communication and purchase history, miscellaneous preferences, and more. Consider your CRM a hub for managing customer relationships, facilitating communication, and driving sales growth. Why is Lead Management Important?

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Should You Brand Your Small Business or Solo Practice? Of course—before someone else does…

Strategic Communications

It’s an issue that I find that many people—even very smart business people and sometimes even extremely smart communication professionals, don’t really fully understand. That’s true whether you’re a Fortune 100 global organization, a small to medium-sized business, a “mom and pop” shop, or a solopreneur.