Account Manager Tips

JULY 22, 2022

If you think your job is harder than it should be. 25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Table of Contents. you're right. you're right.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Red Star Kim

MAY 2, 2023

Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ).

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

CMOE

JULY 29, 2021

Unfortunately, not enough leaders are equipped with the right training or knowledge to effectively lead their team members through change; almost two-thirds of employers noted that a lack of change-management expertise was a problem during their recent initiatives. What Is Change Management in Leadership?

Leadership 86

Leadership Management Strategic Thinking Innovation 86

CMOE

OCTOBER 24, 2022

The terms supervisor and manager are often used interchangeably. Understanding the distinctions between the supervisor vs. managers role and their nuances is crucial in identifying ways to coordinate your organization’s responsibilities and tasks to achieve results. Similarities Between a Supervisor and Manager. Authority Level.

Interpersonal Skills 52

Interpersonal Skills Management Strategic Thinking Leadership 52

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Planview

OCTOBER 14, 2021

No one understands this more than Yessica Archilla, a Senior Customer Care Manager at Planview. Yessica, who many would describe as passionate, driven, and direct, yet approachable, manages several customer support product teams at Planview. . What does a typical day look like for a Senior Customer Care Manager? Great question!

Management 105

Management Meetings Strategic Thinking Communication 105

OnStrategyHQ

MAY 16, 2021

Download the Complete Guide to Strategic Planning today. Phase 4: Executing Strategy and Managing Performance. Executing your strategic plan is as important, or even more important, than your strategy. Critical actions move a strategic plan from a document that sits on the shelf to actions that drive organizational growth.

Management 93

Management Decision-making Meetings Facilitation 93

Red Star Kim

DECEMBER 2, 2022

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. So we must take responsibility for managing our workloads – and asking for help with prioritising if necessary. Check strategy.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Red Star Kim

SEPTEMBER 8, 2023

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. And the strategic need to align marketing objectives to a firm’s strategic intent. Project management, innovation and technology also play an increasing role.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Nutshell

JUNE 12, 2020

Promoting a sales manager internally is tricky, but hiring an outsider might be even trickier. Promoting a top-performing sales rep to the position of team manager may seem like a no-brainer, but a great sales rep doesn’t automatically make an effective manager. Effective managers enable effective teams.

Interpersonal Skills 98

Interpersonal Skills Management Decision-making Sales 98

CMOE

JULY 27, 2022

Applied Strategic Thinking®. Find a balance between meeting today’s expectations and requirements and reaching for tomorrow’s possibilities by thinking and acting in a strategic way. Communication. Managing Differences. Use code SAVE15 to get 15% off your purchase (or contact CMOE for bulk-pricing options).

e-Learning 52

e-Learning Strategic Thinking Digitalization Leadership 52

AchieveIt

MARCH 15, 2024

Without this, the strategic plan becomes just another item on a checklist, lacking the enthusiasm and dedication needed for effective implementation. Communicating with Clarity and Passion Effective communication is crucial to connect strategic plans with their execution. Encourage continuous learning and adaptation.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52

Envisio

JANUARY 24, 2024

” ― Toni Morrison A new year, a new chance to shift our perspectives, understand one another and the systems around us, and take our strategic thinking to new heights. Trust us when we say that we’re diving into these reads right alongside you, eager to absorb the insights that will shape our strategic landscape in 2024!

Government 105

Government Leadership Innovation Decision-making 105

Account Management Skills

JUNE 15, 2021

?. This week I invited my good friend, Ceylan Boyce to talk to us about strategic thinking and getting brief writing right. We talked about: why it’s so important for an agency account manager to have have that important skill of writing briefs. I think this, particularly for the agency, account manager community is key.

Account Management 52

Account Management Management Advertising Healthcare 52

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. This article will discuss the top 6 Key Account Management skillsets that are crucial for driving business success.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

Strategic Communications

JUNE 20, 2023

In the crowded digital landscape, capturing media attention requires a combination of strategic thinking, creativity, and relationship-building. About Us Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences.

Media 52

Media Digitalization Strategic Thinking B2B 52

SmartKarrot

FEBRUARY 1, 2024

Today, we delve into the captivating world of managing Customer Success teams, an area of expertise that has fueled my enthusiasm throughout my journey in leading sales teams across various organizations in Singapore. Our focus today revolves around the skills, organizational strategies, and unique challenges encountered in managing CS teams.

Customer Success 10

Customer Success Management Strategic Thinking Acquisition 10

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

CMOE

MAY 28, 2021

Healthcare regulations are managed by several state and federal agencies (Centers for Disease Control and Prevention, Department of Health and Human Services, the Center for Medicare and Medicaid Services, etc.). Communication. For leaders to be successful, they must communicate clearly and effectively, both verbally and in writing.

Healthcare 52

Healthcare Leadership Insurance Strategic Thinking 52

MDI Training

NOVEMBER 14, 2023

Implementing strategies AI can assist in project and resource management. Automation of recurring tasks can also create more time for strategic thinking. Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength. What do we delegate?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Zendesk

NOVEMBER 11, 2021

While many companies already use a variety of tools to run their sales process , not every company creates an overarching sales and operations plan to manage the efficiency and productivity of those tools. Sales ops steps in by managing the software each team uses and taking care of data analysis. Communication and conferencing tools.

Software 52

Software Software Sales Communication 52

CMOE

JUNE 22, 2022

Ironically, a great number of new and existing managers in municipalities have not had the opportunity to develop their own leadership skills because the municipalities in which they work have not, for whatever reason, chosen to make that investment in the past. Manage the Leadership-Development Process.

Leadership 59

Leadership Government Insurance Strategic Thinking 59

OnStrategyHQ

OCTOBER 26, 2023

Agility — Managing performance and re-calibrating OKRs every quarter enables a dynamic and agile planning process. Focus — Setting 3-5 OKRs per team keeps the process manageable and enables effective execution. Practice #2 — Empower OKRs through Strategic Communication What’s the driving force behind the OKR planning process?

Communication 40

Communication Shareholders Organization Decision-making 40

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth. Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Red Star Kim

NOVEMBER 9, 2023

This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. The author clarifies the strategic process while guiding the reader through it to create a new strategic mindset. Unusually, he has accolades for both customer service and human resources.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Arpedio

MARCH 15, 2024

Navigating Complex Sales Environments and Stakeholders In many cases, strategic selling involves navigating complex sales environments with multiple stakeholders and decision-makers. Closing and Advancing Deals Strategically Finally, the strategic selling process culminates in closing and advancing deals strategically.

Value Proposition 52

Value Proposition Negotiation Sales Stakeholders 52

MDI Training

MARCH 4, 2024

Improved Communication and Collaboration GenAI tools can streamline communication and project management, which could lead to a more cohesive and less stressful work environment. For creative industries, GenAI already offers tools for design and content creation, thus freeing up time for strategic thinking and innovation.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Red Star Kim

MARCH 7, 2023

A key theme arising at the March PM Forum “ Future Marketing/Business Development Manager” (with delegates from legal, accountancy and consultancy firms) was about being overwhelmed. There were conversations about overwhelmed marketing/BD managers, overwhelmed M&BD teams and overwhelmed fee-earners. What are our goals?

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

ClearPoint Strategy

MARCH 30, 2021

Stephanie Olson, Strategic Planning and Performance Manager, opened her presentation by sharing the main takeaway: Making strategic thinking part of Raleigh’s organizational culture improved the budget-strategy process. Q) Shawna, how did you manage to do all this reorganization during COVID-19?

Government 52

Government Strategic Thinking Business Planning Decision-making 52

ACT

AUGUST 4, 2023

You also need a well-defined cash-flow management strategy to make the most of business finances. A robust customer relationship management (CRM) platform can give your sales team a detailed overview of each prospect and customer. You can also use crowdfunding platforms like Kickstarter to invite others to invest.

Insurance 52

Insurance Small Business Investors Finance 52

Account Manager Tips

APRIL 26, 2021

How much money does a key account manager make? Find out the average salaries for key account managers in Australia, India, the United Kingdom and the United States and what the job is REALLY like before you decide if it's for you. Earning potential Key account managers earn significantly above the national average of major markets.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Arpedio

JUNE 9, 2022

We dived a little deeper into best practices on setting sales goals and how to be successful with key account management and account-based selling. There wasn’t much strategic thinking back then, and there wasn’t a whole lot of planning. Are your goals genuinely representative? Account-based sales revolution.

Key Account Management 52

Key Account Management Account Management Sales B2B 52

SmartKarrot

MARCH 21, 2022

Apply here: [link] Role: Customer Success Manager – UK (Remote) Location: Remote, London, England, United Kingdom Organization: Leadgence As a Customer Success Manager, you will be responsible for full ownership of the relationship and communications with the client. Provide technical support for customers.

Customer Success 19

Customer Success Onboarding Stakeholders Strategic Thinking 19

MDI Training

SEPTEMBER 29, 2023

To that end, leaders should focus on leveraging AI to automate routine and especially mundane tasks , freeing up time for strategic thinking, creative thinking, and fostering a culture of continuous learning and adaptability among their teams. Start with small, manageable AI projects that solve specific problems.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

AUGUST 22, 2022

As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth. Hire and mentor a team focused on driving business value to the customers.

Customer Success 19

Customer Success Profitability Account Management Strategic Thinking 19