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Book review: How to do the work (recognise your patterns, heal from your past and create your self) by Dr Nicole LePera

Red Star Kim

The book will also be useful for people who don’t feel the need for therapy but want to understand themselves better and improve their mental health. It’s a powerful tool to help improve self-awareness and emotional maturity. Part of a psychotherapist’s toolbox is psychoeducation. And its impact on his life and relationships.

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Our North Star

Zendesk

This focus on building customer relationships has been a mainstay over the years and continues to be. Change, iteration, and evolution are ever-present, but the beliefs that Zendesk was founded upon remain core to the company’s DNA. The post Our North Star appeared first on Zendesk.

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Why are questions so important? (Questioning skills)

Red Star Kim

Curiosity is a super-power. The use of incisive questions can help you build your personal power. The use of incisive questions can help you build your personal power. In this post I explore different types of questions and how they can be used in various business scenarios. Why are questions so important? Questioning skills).

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The Building Blocks of Sales Enablement Learning Experience

Mike Kunkle

I want to be clear that while the The Building Blocks of Sales Enablement framework is my content, and while I will be involved in this learning experience as an advisor for ongoing course content and as a Building Blocks Mentor in the coaching sessions, this course is “ Powered by FFWD “ (Felix’s company).

Sales 200
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15 Positive Sales Affirmations Every Rep Needs

Hubspot Sales

That sounds like a great resource for salespeople who need to keep their confidence high, and who need persistence to continue working through rejection and uncertainty. According to neuroscientists, 95% of our thoughts are subconscious — meaning our underlying beliefs and attitudes greatly influence how we behave.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

Coaching Coaching is about goal achievement, behavioural change and improved performance. Coaching Coaching is about goal achievement, behavioural change and improved performance. We explored the changing role of marketing and business development (MBD) professionals and the growing need for coaching and consulting skills.

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10 ways to boost retail customer engagement in 2023

Zendesk

10 effective strategies to improve retail customer engagement 1. The world of retail is in a time of change. It’s no longer enough to simply offer a great product—your customers demand much more. In the flooded market with almost endless options, many retailers are competing on the quality of their service.

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