SmartKarrot

MAY 27, 2022

Role: VP, Customer Success – Remote Location: Remote, United States Organization: League As a VP of Customer Success, you will lead League’s overall commercial partnership with selected strategic platform partners. Support cross-functional collaboration across League business, product & operations teams.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

APRIL 11, 2023

Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. You make an effort to stop customers from leaving your business and research the causes.

Customer Success 15

Customer Success Stakeholders Onboarding Account Growth 15

SmartKarrot

MAY 19, 2022

Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Client Training (facilitating educational programs) in sales and trading to support knowledge and advocacy of the MediaMath platform.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SmartKarrot

MARCH 2, 2023

Role: Director of Customer Success Location: St Paul, MN, United States (On-site) Organization: BetterYou As a Director of Customer Success you’ll be in control of the entire customer success function, including the handoff of new clients to the sales team, account maintenance, and discussions about renewal and expansion.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

OCTOBER 16, 2023

One effective way to achieve this is through the implementation of digital playbooks in business continuity planning. This approach combines the power of digital tools with strategic guidance to ensure smooth operations, optimize customer success , and drive sustained growth. What is Business Continuity Planning?

Digitalization 10

Digitalization Supply Chain Cybersecurity Transportation 10

Arpedio

MARCH 13, 2024

By offering a compelling product experience, businesses can attract prospects, demonstrate value, and facilitate self-service purchasing decisions without the need for extensive sales efforts. Invest in Product Development: Allocate resources towards enhancing product usability, features, and value proposition to attract and retain customers.

Acquisition 52

Acquisition Prioritization Onboarding Sales 52

Nutshell

JANUARY 19, 2024

Invoice software is a type of tool used to facilitate payments between a business and its customers or clients. Learn about more helpful digital tools with Nutshell Now that you know all the best invoicing apps, you may be looking for other helpful digital business tools. They also send out bills and process payments.

Software 71

Software Software Sales Analytics Digitalization 71

Planview

SEPTEMBER 20, 2023

The Planview Vision Awards are given out annually to a select few Planview customers to recognize our customers’ success, hard work, and future goals with our solutions. We acknowledge their remarkable status as a Viz Trailblazer and their exceptional approach to facilitating organization-wide change management and empowerment.

Energy and Utilities 59

Energy and Utilities Banking Supply Chain Government 59

Upland

AUGUST 29, 2023

3. Streamlined Conversion Process for Transactional Intent: Once buyers are ready to purchase, your focus should be on facilitating a smooth and hassle-free conversion process. Personalization & Customization In the digital age, customers expect tailored solutions that cater to their specific needs.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

SmartKarrot

JULY 19, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Talent Partners Consulting, LLC As a Director of Customer Success, you will oversee all aspects of Call Center BPO activities as they relate to supporting our customers.

Customer Success 10

Customer Success Stakeholders Onboarding Facilitation 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle. Apply here: [link].

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

Zendesk

MAY 4, 2023

I also hear you’re facilitating a conversation on delivering a customer-first strategy. This resonates with customers and is what keeps them coming back. We all have that digital footprint. We’re also going to do a follow-up event in the Zendesk Community a couple of weeks after around those capabilities.

Customer Experience 96

Customer Experience Facilitation Meetings Digitalization 96

SmartKarrot

DECEMBER 30, 2020

Role: Vice President of Customer Success – APAC region Location: Sydney, New South Wales, Australia Organization: Carter Murray As a Vice President of Customer Success, you will lead the Customer Success culture in the APAC region and be an advocate for the employee experience. Apply here: [link].

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

SmartKarrot

FEBRUARY 12, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: HiredScore As a VP of Customer Success, you will drive Customer Success Outcomes from client launch through maturity. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

Customer Success 10

Customer Success Transportation Insurance Financial Services 10

SmartKarrot

MARCH 8, 2021

Overall experience across these interactions and channels, ‘the customer experience’, becomes one of Pinnacle’s competitive differentiators in the industry. Works closely with the digital marketing manager and VP of Operations. Provide technical and product support to a variety of client personas. Apply here: [link].

Customer Success 10

Customer Success Customer Experience Onboarding Client Relationships 10

SmartKarrot

DECEMBER 10, 2020

Role: Director of Customer Success – (Must have experience with HR Tech) Location: London, England, United Kingdom Organization: Expert Executive Recruiters As a Director of Customer Success, you will be responsible for owning EU Enterprise and Mid-Market book of business with targets on net retention (with main KPIs on low churn and upsells).

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

DECEMBER 28, 2020

Role: Vice President of Customer Success Location: New York City Metropolitan Area, US Organization: Medmo As a Vice President of Customer Success, you will recruit and lead a 2-4 person team with the skills needed to deliver a best in class customer experience. Proactively align client’s goals with Kpler’s.

Customer Success 10

Customer Success Onboarding Leadership Facilitation 10

SmartKarrot

JUNE 7, 2021

In customer success, you can manage post-sales and improve the customer relationship. A good partner success strategy can help decrease the failure of bad alliances and help overcome challenges. Technology companies can scale up their customer success function and drive better customer engagement while reducing churn.

Customer Success 10

Customer Success Prioritization Facilitation B2B 10

Zendesk

MARCH 4, 2021

It’s now a pretty common story: Company XYZ had a sensible, multiyear, well-plotted course for digital transition. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years. And on a dime, it had to institute that plan overnight. What is an internal help desk?

Future of Work 52

Future of Work Decision-making Digitalization Remote Working 52

SBI

AUGUST 17, 2021

Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more. . So those are the metrics we advise customers to measure.

Account Management 58

Account Management Sales Facilitation CRM 58

SmartKarrot

JULY 6, 2020

Customer success as the name suggests is about your customer’s success. And this success goes beyond mere satisfaction and maximum usage of your product and Customer Success Program. It needs to be defined from the customer’s point of view. What are the goals they are trying to achieve?

Customer Success 10

Customer Success Onboarding Remote Working Internet 10

SmartKarrot

SEPTEMBER 1, 2021

If you are looking for some of the simplest ways to start your route towards digital transformation, then you must say hello to DAP, or Digital Adoption Platform. The second you have your hands on the best digital adoption platforms, you are all set to change the dynamics of enterprises altogether. Table of Contents.

Digitalization 10

Digitalization Digital Transformation Software Software 10

SmartKarrot

DECEMBER 10, 2020

Studies have shown that because of social media and abundance of digital information, the average human attention span has gone down below eight seconds. With so little time to spare, it has become a challenge for the brands to engage their customers. Benefits of SaaS gamification in Customer Success. Wrapping Up.

Customer Success 11

Customer Success Facilitation Investors Media 11

SmartKarrot

OCTOBER 31, 2022

The customer success/account management industry is constantly evolving, but one main thing that has not changed is the need for personalized recommendations for clients. The Augmented Intelligence(AI) Framework is a framework that helps you identify and understand what is essential to your customers. Accountability.

Account Management 10

Account Management Customer Success Management Artificial Intelligence 10

SmartKarrot

FEBRUARY 17, 2023

Apply here: [link] Source (LinkedIn): [link] Role: VP, Customer Success Location: United States (Remote) Organization: Jobvite As a VP of Customer Success, you’ll provide the business results and the customer success process. You will oversee leading crucial customer-facing support teams at Vision33.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

FEBRUARY 9, 2024

Today, I am thrilled to share insights into the recent partnership between SmartKarrot and Quint, a collaboration that promises to reshape the landscape of customer success in the tech industry. This collaboration brings forth a comprehensive end-to-end capability, revolutionizing the delivery of the entire customer success journey.

Customer Success 10

Customer Success Onboarding Innovation Acquisition 10

SmartKarrot

JANUARY 30, 2024

It’s akin to creating a roadmap that ensures seamless collaboration, essential for the success of any customer success manager. The weightage of relationship management is significant, particularly in the realm of strategic customer management. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

It’s akin to creating a roadmap that ensures seamless collaboration, essential for the success of any customer success manager. The weightage of relationship management is significant, particularly in the realm of strategic customer management. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

MAY 9, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JUNE 29, 2022

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts. Client success 2. Team spirit 3.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3

SBI

SEPTEMBER 18, 2018

Better customer engagement, utilizes machine learning technology to facilitate personalized interactions with customers and prospects. Patrick: Bigtincan customers should expect to begin using the product within the first 30 days of purchase.

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53

Tidio

FEBRUARY 26, 2021

For one, it has significantly accelerated the process of digital transformation. Fast shipping, frictionless transactions, and accuracy of product information are the top three factors for the positive customer experience for the vast majority of customers. The COVID-19 pandemic has shaken the world economy in a variety of ways.

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

Farland Group

SEPTEMBER 28, 2022

We realize that’s beyond marketing—it’s marketing, it’s sales and account management, it’s customer success, and it’s your executives, all working together to focus on those accounts. In sales, we’ve seen account management—putting senior people on your top customers. So, find those champions.

Co-Creation 52

Co-Creation Marketing Management Suppliers 52

SmartKarrot

AUGUST 9, 2022

Therefore, business catalysts can be an extremely effective way to empower, encourage and facilitate long-term, consistent growth. Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Large Operational Costs.

Facilitation 10

Facilitation Digital Transformation Leadership Software 10

SmartKarrot

AUGUST 9, 2022

Therefore, business catalysts can be an extremely effective way to empower, encourage and facilitate long-term, consistent growth. Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Large Operational Costs.

Facilitation 10

Facilitation Digital Transformation Leadership Software 10

SmartKarrot

MARCH 4, 2021

The changing digital landscape has made us look at products very differently. There is a rise in products, improvement in features, and advancement in requirements from customers. Customer needs and expectations evolve with time, influence and other products. To facilitate product-led growth , a CPO looks into some core tasks.

Decision-making 16

Decision-making Facilitation Customer Success Business Growth 16