Upland

JANUARY 29, 2024

Sales productivity involves how efficiently and effectively a sales team can generate revenue—while managing costs and resources, building customer relationships, and staying competitive in the market. This cross-functional teamwork helps you foster more unified and effective customer account management.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Flevy

MARCH 21, 2024

Each global consulting firm maintains an internal knowledge management library of consulting framework presentations. Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Business Transformation frameworks used by management consultants.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

QYMATIX

SEPTEMBER 6, 2022

Between supplier price pressure, supply chain problems and customer anger: Why wholesalers win with value-based customer management. Which customers can order quantities be reduced in view of the supply chain problems and which are better off not in the interests of the company itself? This has consequences.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Planview

AUGUST 16, 2022

A connected services organization is one in which systems, data, work, people, and customers are integrated and aligned, in order to establish a critical link in the organizational chain that joins customer and solution value. Optimized Resource Management. Enhanced Customer Experiences. Greater Profitability.

Organization 52

Organization Digital Transformation Profitability Customer Experience 52

ClearPoint Strategy

JULY 28, 2021

Norton as part of their Balanced Scorecard framework for strategic planning and management. The four perspectives for for-profit organizations include: Finance. The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission). Customer intimacy.

Value Proposition 98

Value Proposition Software Software Government 98

Planview

JUNE 23, 2022

Customers were able to learn more about it means to be a connected services organization, why it’s important, and what steps were necessary to make confident connections by attending this on-demand presentation session by Planview’s Director of Product Management Dave Blumhorst.

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52

SmartKarrot

NOVEMBER 16, 2022

You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company. Have a Growth Focus – setting a vision and associate plan for the development of a strong, growing, and profitable customer account. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

Arpedio

MARCH 18, 2024

Effective expansion tactics call for a blend of solid customer relationship management , astute data analytics, and personalized experiences that cater to diverse customer needs. Fostering Customer Relationships To fortify your position and pave the way for future growth, cultivating strong customer relationships is key.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Whetstone

APRIL 14, 2020

So given that, and given that the folks that we care about, which is our strategic account managers and people in sales, how do you advise all of us to take advantage of your observation that the value has changed, in all probability for all of their customers? And then we assign value to it.

Marketing 40

Marketing Management Software Software 40

Apptivo

MAY 26, 2022

The research conducted by Frederick Reichheld of Bain & Company, creators of Net Promoter Score, highlights the importance of retaining existing customers with this statistic – their research says increasing customer retention rates by 5% helps companies increase their profits by 25% to 95%.

Retail 52

Retail Customer Experience Media B2C 52

Arpedio

APRIL 3, 2024

Sales professionals engage in active listening, asking probing questions, and providing expert guidance to help customers navigate their challenges and make informed decisions. This consultative approach fosters collaboration and builds long-term relationships with customers.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. awareness marketing”) packaged as account-based marketing.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Planview

DECEMBER 28, 2022

In a recent webinar with Planview, Forrester covered some best practices for effective product portfolio management —with a customer-centric approach. Let’s cover Forrester’s four core principles of product portfolio management and how they can be applied most effectively. It’s an “all hands on deck” scenario.

Management 52

Management Prioritization Decision-making Innovation 52

Hubspot Sales

NOVEMBER 16, 2018

A value proposition helps businesses identify what sets it apart from competitors. But how can you tell if your business activities are creating the most value for customers and a great profit margin? A value chain is used to describe all the business activities it takes to create a product from start to finish (e.g.,

Food and Beverage 125

Food and Beverage Logistics Suppliers Profitability 125

SmartKarrot

JUNE 1, 2020

The subscription based business demands new ways of managing your customers through their entire lifecycle. Customer’s achievement of their business goals must be your top priority while they use your products. And to ensure that they succeed in achieving those goals, a dedicated Customer Success team has to be deployed.

Customer Success 11

Customer Success Onboarding Government Decision-making 11

SmartKarrot

MAY 30, 2022

Apply here: [link] Role: Head of Customer Success Location: Austin, TX, US (Hybrid) Organization: Airties As a Head of Customer Success, you will recruit, manage and grow a team of incredible Customer Success Managers. Manage the customer journey and maximize the value to the users.

Customer Success 3

Customer Success Value Proposition Construction Onboarding 3

QYMATIX

DECEMBER 22, 2021

Pricing policy decisions are of enormous importance for companies due to their straight impact on profits. However, the targeted and systematic design of price management poses considerable challenges for companies in many different industries. B2B Sales is fighting an innovation race. Which supporting IT programs implement?

Artificial Intelligence 52

Artificial Intelligence B2B Profitability Innovation 52

CoSell

MAY 20, 2021

Marketing gets called names because they are working in a broader sphere and creating bigger movements that may not have immediate quarterly profits. If your marketing managers are in touch with sales perspective, compensation, goals, and knowledge, you are heading in the direction of cohesive marketing-sales revenue partners.

Shareholders 52

Shareholders e-Learning Brainstorming Profitability 52

SmartKarrot

NOVEMBER 2, 2020

In response to providing customers value during the COVID-19 pandemic, he said, “Personally addressed email newsletters are working exceptionally well to build stronger relationships with your customers.”. Ask your existing customers about their present requirements in this crisis and offer them special deals from your business.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

SmartKarrot

MAY 11, 2020

Doing so leads to happy customers, large margins, and high profits. Customer churn analytics allow you to plug the leak in your customer bucket. If you are running a business and prioritizing to attract new customers over existing ones and not noticing the toll churn, it can seriously affect your profits.

Artificial Intelligence 10

Artificial Intelligence Decision-making Logistics Prioritization 10

SalesGlobe

MARCH 7, 2022

The feedback not only drives product/service improvements but provides a valuable perspective into the customer’s decision-making process, the company’s reputation, and the lifetime customer value. One might say business performance is straightforward; it looks at the historical revenue and profit performance.

Government 52

Government Value Proposition Sales Innovation 52

SmartKarrot

APRIL 21, 2022

The focus of Cisco is now on improving customer experience at every touchpoint. By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The customer has more power than before and multiple options at their fingertips.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

The focus of Cisco is now on improving customer experience at every touchpoint. By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The customer has more power than before and multiple options at their fingertips.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

MAY 19, 2022

Customers will churn to simpler alternatives If the technology is too complex or not usable. Senior Management or C-Suite. The C-Suite is where everything about customer success needs to start. The founders and executives of the company need to keep the vision of customer success at the core of every activity.

Customer Success 10

Customer Success Onboarding B2B Customer Experience 10

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Public Relations Manager, Seismic.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20