Digital Transformation Digitalization Retail Software 
Hubspot Sales
OCTOBER 11, 2021
The digital world grows larger every day, and it can be hard to keep up. Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone.
Freshworks
JUNE 1, 2023
Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. B2B and B2C customers cited automation and AI as the most essential capability of support software in 2023: 32.9% of B2B customers and 42.7%
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Planview
SEPTEMBER 19, 2023
As companies build out their own digital operating models and AI Factories, the benefits of AI will be too massive to ignore. They introduced two novel concepts: The “digital operating model” and the “AI Factory.” They introduced two novel concepts: The “digital operating model” and the “AI Factory.” Consider ANT Financial.
QYMATIX
DECEMBER 4, 2023
In particular, the companies surveyed see themselves threatened by digital platforms when it comes to pricing (62%). Manufacturers are increasingly recognising and embracing the appeal of digital channels to end customers. . Manufacturers are increasingly recognising and embracing the appeal of digital channels to end customers.
Zendesk
JANUARY 17, 2023
And the popularity of ecommerce is set to continue as new technologies and platforms create exciting opportunities for retailers and shoppers. In the earlier days of ecommerce, the only digital storefront a company needed was a website. Headless commerce. Enhance customer experiences by embracing ecommerce trends.
MDI Training
FEBRUARY 9, 2021
Many of them are actively trying to shape the digital transformation. His core competence is leadership in the digital transformation. Agile transformation does not mean that every business unit should be maximally agile. Retailers need webshops and good distribution, but then they need their branches again.
Freshworks
JUNE 21, 2021
The accelerated digital transformation we saw in 2020 has forced businesses to embrace and invest in omnichannel capabilities more than ever before. The post 7 gaps that need addressing to improve your omnichannel offering appeared first on Thoughts on Refreshing Business Software. Channel gaps.
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