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What is employee satisfaction? +10 ways to improve it

Zendesk

But various factors contribute to employee satisfaction (or a lack thereof). To create a happy workforce, senior leadership needs to talk to team members to understand their unique employee experience and identify areas of improvement. And, of course, they need to understand the basics of employee satisfaction.

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What is employee satisfaction? +10 ways to improve it

Zendesk

But various factors contribute to employee satisfaction (or a lack thereof). To create a happy workforce, senior leadership needs to talk to team members to understand their unique employee experience and identify areas of improvement. And, of course, they need to understand the basics of employee satisfaction.

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Supporting your customers starts with supporting your agents

Zendesk

Employers were sort of figuring out how to talk about [mental health] with their employees,” she said. Not only has customer engagement reached record highs, but teams have also been juggling longer hours and the isolation of remote work. Customer engagement is up 30% globally, compared to last year. &nbsp.

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Why is Employee Engagement Important: Impacts and Benefits

Chally

For business owners, CEOs, and HR managers, a solid ability to answer why employee engagement is important is essential in addressing multiple workforce problems and ultimately increasing revenue and return on investment for labor costs. What Is Employee Engagement? An ACTIVELY ENGAGE Employee: Values safety.

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Working remotely: Pros, cons, and secrets to success

Zendesk

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work. And Buffer found that 99 percent of employees would like to work from home, at least occasionally, for the rest of their career.

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A guide to building a customer-centric organizational culture

Zendesk

Cultivating the right organizational culture is critical for attracting the right employees, and making that culture customer-centric is critical for keeping buyers happy and employees engaged. It’s not just what you say, but what you do—and how you do it. Higher employee engagement. It’s a win-win.

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20 team-building activities to get remote teams through 2021

Zendesk

When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. PwC’s Remote Work Survey found that 83 percent of businesses think working remotely has been successful for their organizations. percent of employees will continue to work remotely this year. It’s a win-win.