Arpedio

MARCH 13, 2024

Training and Onboarding : Invest in comprehensive training and onboarding programs to ensure that your sales team is equipped with the knowledge and skills to sell effectively. This may include blog posts, articles, videos, infographics, case studies, or whitepapers.

Value Proposition 52

Value Proposition Marketing Media Retail 52

Showpad

APRIL 15, 2020

Between all the case studies, whitepapers and demo decks, you’ll want a sales enablement tool that any sales rep can easily navigate. It’s important to take note of how content management works for each software solution. How easy is it for your marketing team to upload deliverables to the system?

Sales 85

Sales CRM Software Software 85

PandaDoc

JUNE 4, 2019

Enable reps by providing them with a ‘reading list’ of the prospects’ industry-specific resources like blogs, whitepapers, newsletters, books, podcasts, etc. (as Make roleplay a regular part of your sales organization’s onboarding and ongoing training. Make an ongoing commitment to field work and training no matter what your industry.

Sales 72

Sales Decision-making Onboarding Communication 72

Freshworks

APRIL 2, 2021

In terms of statistics, according to The United Nations World Tourism Organisation as touched on in the Freshworks and AWS whitepaper, approximately 100 million people lost their jobs in the travel industry. They save agents time spent having to deal with repetitive, mundane questions, and can even onboard, train, and assist agents.

Customer Experience 53

Customer Experience Software Software Transportation 53

SmartKarrot

JUNE 24, 2021

Preflight is a CS tribe of customer success leaders who manage customer health, onboarding, implementation, and product value. You can drive revenue optimization, improve analytics, fundraise, and better onboarding. You can learn from peers, get answers, unlock resources like guides, videos, and templates.

Customer Success 17

Customer Success Leadership Onboarding Internet 17

Insightly

NOVEMBER 22, 2022

Automated management of requests for product guides, online resources, whitepapers, e-books and other content . However, the key to the successful implementation of a CRM system lies in effective onboarding and training. . Sending welcome, thank you and follow-up emails to contacts.

CRM 52

CRM Sales e-Learning Decision-making 52

Nutshell

JANUARY 14, 2020

Director of Sales & Onboarding at Unbounce. “It’s It’s critical that your sales team sells a solution that will meet the customer’s needs and that you help your customers onboard with your product, because if they don’t adopt it and see success they’ll find another solution.”.

Sales 127

Sales Software Software CRM 127

SmartKarrot

MAY 30, 2022

If you have a CSM to assist them during onboarding or even an onboarding specialist, this can happen. Every company needs to create a plethora of information like blogs, webinars, whitepapers, videos, and other collateral. You need to identify areas of improvement and ensure no spots are left behind.

B2B 10

B2B Customer Success Facilitation Customer Knowledge 10

Showpad

OCTOBER 29, 2019

Onboarding is an integral phase for your new Sales reps and your business. According to a 2018 study by CSO Insights, it can typically take up to a year to find and onboard new Sales talent to full productivity. How can Sales engagement platforms improve onboarding? Your company wants them to be productive.

Onboarding 40

Onboarding Sales Facilitation Communication 40

SBI

NOVEMBER 2, 2017

Russ: The Model N web site – www.modeln.com – has a searchable resources section with a series of videos, demos, whitepapers, on-demand webinars and customer stories. Nancy: What are some good resources if someone wanted to learn what questions to ask, what others are doing, or purchase considerations?

Finance 52

Finance Digital Transformation Profitability Manufacturing 52

SmartKarrot

MARCH 8, 2022

Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. A renowned influencer, Customer Success thought leader, and strategist, Donna Weber has literally written the book on customer onboarding: Onboarding Matters.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Hubspot Sales

MARCH 12, 2018

Have you ever thought about putting a call to action on the blog post that encourages visitors to download your whitepaper on the same subject? Sales expert Jeff Hoffman recommends keeping track of when a prospective company onboards a new hire. But, I had to click around your website quite a bit to find the ebook.

Publishing 145

Publishing Sales Software Software 145

Apptivo

AUGUST 1, 2023

This personalized approach, whether it’s a focused whitepaper or a guided presentation, boosts the odds of conversion and helps develop lasting connections. Social CRM also enables timely follow-ups, such as responding to social media complaints via email or performing onboarding calls for new customers.

CRM 52

CRM Digitalization Media Advertising 52

SmartKarrot

JANUARY 5, 2021

A thought leader and a remarkable writer, she has published several blogs, eBooks, and whitepapers around customer retention and customer health. Helping businesses create lifetime customers, Donna is an acclaimed Customer Onboarding Expert, Author, and a Speaker. As of now, she is the GVP NAA Customer Success & Renewals at Oracle.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Showpad

AUGUST 31, 2021

That’s why Showpad Video lives directly on the platform modern sellers already know and love, so the onboarding process is already miniscule compared to outside solutions. Why send a briefing doc or a whitepaper when a 2-minute video can convey all the same information in a fraction of the time it takes to write or read a wall of text?

Digitalization 52

Digitalization Decision-making Communication CRM 52

Showpad

DECEMBER 23, 2019

For example, the materials distributed to prospects via scheduled social posts, email blasts, and other types of Marketing automation can also be turned into onboarding and training tools for Sales reps. .

Marketing 78

Marketing Sales Value Proposition Onboarding 78

Showpad

NOVEMBER 14, 2019

A good salesperson will need to understand the company, its culture, its goals, and what support their primary contact needs to get others onboard. Check out our manufacturing whitepaper on how sellers in the manufacturing sector can keep up with the rapid changes in their buyer’s behavior. or additive manufacturing? .

Manufacturing 58

Manufacturing Finance Stakeholders Sales 58

Hubspot Sales

AUGUST 23, 2023

How has your first month kicked off so far? - [Your Name] Caroline Ostrander, a HubSpot Senior Customer Onboarding Manager and former Freemium Service Manager and Business Development Representative, used this template after researching the prospect and finding a rapport-building opportunity.

B2B 79

B2B Decision-making Publishing Meetings 79

Nutshell

FEBRUARY 15, 2023

Other formats include: Whitepapers Case studies Infographics Short- or long-form videos Podcasts Publish helpful content that your customers seek. Consider adding another touchpoint of onboarding or tutorial to address this issue. When a customer leaves a negative review, reach out to learn more about their issue.

eCommerce 62

eCommerce Media Customer Experience Digitalization 62

Hubspot Sales

AUGUST 21, 2023

This can be in the form of a blog, whitepaper, or video. When your customer has reached this stage, they should be delighted with a painless onboarding process and friendly customer service options. In the flywheel model, customers go through three stages: attract, engage, and delight. First up is the attract phase.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

Showpad

OCTOBER 8, 2019

Marketing content like customer success stories, case studies, sales one-pagers, FAQs, eBooks, video testimonials, and whitepapers are Sales tools just as much as any high-powered automated tool or top-notch Sales coach.

Sales 45

Sales Software Software Co-Creation 45

SBI

JULY 12, 2018

Starting with a kickoff meeting, we work closely with our customers to create a clear implementation plan, identifying the training and support that will ensure a smooth client onboarding experience. Please refer to our whitepaper on more metrics companies use to assess the value of data on sales and marketing performance.

Marketing 41

Marketing Sales Client Onboarding Decision-making 41