Zendesk

FEBRUARY 15, 2023

He stopped by the Sit Down Startup podcast to share wisdom on his journey from bootstrapping founder to CEO of a public company. Software can help resource-strapped teams manage customer support, automatically route customers to the right department, serve up answers from a help center, and more.

Advertising 52

Advertising Software Software Decision-making 52

Mike Kunkle

AUGUST 8, 2023

and the MIT Center for Organizational Learning, who offers the following definition of system: “A system is any group of interacting, interrelated, or interdependent parts that form a complex and unified whole that has a specific purpose.” When you prioritize the customer experience, growth becomes a natural byproduct.

Sales 188

Sales Prioritization Innovation Leadership 188

Nutshell

DECEMBER 5, 2019

For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling. Outbound 2020. Dreamforce.

Sales 124

Sales B2B Leadership Software 124

Zendesk

DECEMBER 6, 2021

Instead of organizing around products, the organization puts the customer at the center of organizational decision-making. Delivering on a customer-first approach means giving employees the tools, technology, and resources they need to personalize the customer experience. What is a customer-first strategy?

Co-Creation 98

Co-Creation Customer Experience Profitability Decision-making 98

Miller Heiman Group

SEPTEMBER 3, 2019

Miller Heiman Group Performance Sales Consultant Pam Hammers, recently talked about the huge wave of change occurring in the industry on our Move the Deal podcast. Be specific about how they can accelerate their careers at your company, and provide them with resources to meet those goals. Use Assessments to Find New Talent.

Onboarding 58

Onboarding Manufacturing Supply Chain Decision-making 58

Zendesk

JULY 9, 2021

For example, in Zendesk’s Help Center, the pillar page “ Billing FAQ and resources ” contains several sub-topics, including “ Managing payments ,” “ Managing invoices ,” and “ Viewing and managing plan subscriptions.” You have products/services for. Your customers are interested in.

Management 89

Management Organization Meetings Communication 89

Planview

APRIL 6, 2023

As Adrian Cockroft, AWS VP of Cloud Architecture Strategy, shared on the Mik + One podcast , “When you’re looping faster than your competitors, you get to disorientate them.” At AWS, I assisted customers in their goals of moving out of data centers to realize the business agility benefits of modernized infrastructure.

Software 52

Software Software Decision-making Digitalization 52

CMOE

MARCH 6, 2023

strategy + business (s+b) Whether it be topics centered around operations, marketing, or human capital, strategy + business aims to “illuminate the complex choices that leaders face….and McKinsey & Company’s blog features comprehensive stories centered on the consulting firm’s latest research, achievements, and team members.

Finance 98

Finance e-Learning Innovation Leadership 98

SBI

DECEMBER 9, 2019

Sales organizations rarely have the resources to adequately keep up on all the sales technology offerings. “Sales organizations rarely have the resources to adequately keep up on all the technology offerings. The Top Sales Tools Guide recognizes companies with unique capabilities for solving revenue-generating challenges.

Account Planning 26

Account Planning Software Software Acquisition 26

PandaDoc

JUNE 4, 2019

Too often, sales reps center emails, phone calls, and scheduled meetings around their information gathering and discovery objectives. Enable reps by providing them with a ‘reading list’ of the prospects’ industry-specific resources like blogs, whitepapers, newsletters, books, podcasts, etc. (as

Sales 72

Sales Decision-making Onboarding Communication 72

SmartKarrot

JANUARY 5, 2022

His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Aside from being an active member of the CS community, Jay can also be found having insightful conversations with industry leaders on his popular podcast.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

OCTOBER 29, 2017

Will Barron is as much a blogger and podcaster as he is a salesperson. His Salesman.Red blog and podcast reaches more than a half a million people each week. He has frequent guests on his video podcast who are sales heavyweights, and intermixes them with short, informative video rants where he’s the star. 12) Will Barron.

Sales Training 111

Sales Training Sales Publishing Co-Creation 111

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. She is a thought leader and the host of the ‘There to Here” podcast.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Nutshell

FEBRUARY 20, 2024

Depending on your content and audience, you might create various types of content, such as: Blog posts Ebooks Videos Podcasts Webinars Infographics SEO Search engine optimization, or SEO , is another important element of an inbound marketing strategy. If you click on any of those CTAs, you’ll receive additional resources from Shopify.

Marketing 77

Marketing e-Learning Media CRM 77

Help Scout

AUGUST 11, 2021

Beyond producing written content, he also has a very active Twitter feed and frequently hosts podcasts. ClientSuccess also offers many resources for individuals with different learning preferences outside of blogs. She’s written several books, has multiple themed weekly articles on her site, and produces a regular podcast.

Customer Experience 82

Customer Experience Publishing Artificial Intelligence Leadership 82

Hubspot Sales

APRIL 23, 2021

Time is an entrepreneur's most precious resource. That's why the entrepreneur resources and tools below are essential to running a company and keeping your sanity. Turn off that solopreneur mindset and get the support you need to manage and grow your business with this mix of free and paid resources. communications platform).

Small Business 92

Small Business Finance Banking eCommerce 92

CMOE

FEBRUARY 24, 2023

We have curated a list of select coaching resources to provide you trusted and relevant expertise that will help you take those actions and make the effort needed that will provide lasting impact. We encourage you to bookmark these as a resource to help yourself, team, and business move forward.

Small Business 52

Small Business Leadership Profitability Publishing 52

Zendesk

JULY 13, 2022

Make internal resources easy to find. Provide enablement resources like toolkits, seminars, etc. Help managers identify helpful books, videos, podcasts, etc. Make internal resources easy to find. That’s why you need to make sure that when your employees talk about you, they have something good to say.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Nutshell

MARCH 17, 2023

Resources: Sharing additional resources about your product or service will help the reader feel prepared to use the trial. LISTEN NOW The “Thanks for Subscribing” Welcome Email This welcome email is for website visitors who complete a form to receive a content resource or subscribe to your newsletter. I’m here to help!

B2C 154

B2C Onboarding Decision-making B2B 154

Account Manager Tips

JULY 28, 2020

Welcome to Part Two where Calin and I continue the conversation about account management as a revenue growth engine for Netguru, goal setting, why your client’s sales teams are your best teachers, recommended resources for account managers and a whole lot more. 28:02 Helpful resources for account managers. I'm also into podcasts.

Account Management 130

Account Management Management Account Planning Organization 130

Nutshell

JUNE 10, 2021

In a study conducted by the Center for American Progress and NORC at the University of Chicago on the state of the American LGBT community in 2020, it was found that 1 in 3 LGBTQIA+ identifying Americans reported experiences of discrimination from 2019-2020 with 36% of those incidents occurring in the workplace. . The New Way We Work podcast.

Leadership 127

Leadership Media Organization Healthcare 127

Planview

OCTOBER 19, 2023

That requires end-to-end thinking from requirement to delivery and back, centered around the toolchain that underpins the work that plans, build, delivers and supports systems. Disjointed Teams, Fragmented Visibility Automation offers immense efficiencies to the federal government, with the potential to free up 1.3 billion hours.

Government 52

Government Software Software Decision-making 52

AchieveIt

AUGUST 16, 2023

Amongst countless other realms, it involves research, infrastructure, operations, human resources, and student outcomes. Across the globe, health is at the center of a lot of conversations right now. It is readily evident that strategic planning is not exclusively dedicated to planning for traditional education.

Facilitation 52

Facilitation Government Decision-making Stakeholders 52

Planview

DECEMBER 16, 2022

million active customers through digital channels alongside a network of branches and business centers that extend across Europe, North America, and Latin America. To do this, they focused on customer needs over internal processes when choosing strategic initiatives and allocating funding and resources. The organization serves 14.4

Banking 59

Banking Digital Transformation Artificial Intelligence Financial Services 59

Strategic Communications

OCTOBER 3, 2023

Among the types of content that can be created by AI are emails; social media or blog posts; scripts for videos, presentations, podcasts, and ad campaigns; product descriptions; static and video imagery for use in online stores, social media channels, and printed marketing materials; and visual branding materials like logos.

Marketing 80

Marketing Advertising Co-Creation Digitalization 80

PandaDoc

OCTOBER 14, 2020

RFPs draw on information and resources from all the departments of a company. Each person is at the center of their own storm of responsibilities. RFP creators are often one of the most isolated teams, with no common ground or resources to work from, and that needs to change. Sadly, it’s not always that easy.

Energy and Utilities 139

Energy and Utilities Software Software Transportation 139

ReviewTrackers

AUGUST 6, 2020

Shayla Price , B2B Content Marketer : HubSpot’s inbound e-mail marketing certification is an in-depth resource for digital marketers seeking to gain knowledge about how to run successful campaigns. The course covers lifecycle marketing, segmentation, e-mail design, deliverability, analytics and optimization. MarketHack. Website: [link].

Marketing 45

Marketing e-Learning Advertising Co-Creation 45

Tidio

FEBRUARY 26, 2021

This has forced lots of businesses to channel their resources towards delivering better online experiences. Here are some insights from a report by Pew Research Center and Meet Generation Z—an episode of the McKinsey Podcast. Did they succeed? Well, almost 90% of online customers say their last shopping experience was positive.

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

Hubspot Sales

OCTOBER 19, 2018

In an interview for Reid’s “Masters of Scale” podcast, Founder and CEO Drew Houston said that he believes that too many startups overlook the importance of distribution: Most of the orthodoxy in Silicon Valley is about building a good product. New companies rarely have the reach or resources to simply pour money into advertising campaigns.

Innovation 74

Innovation Advertising Value Proposition e-Learning 74

Chally

FEBRUARY 21, 2022

Equity: The understanding that providing equal treatment or resources doesn’t necessarily deliver equally matching results is the foundation of equity. Code Switch Podcast: Originally, code-switching referred to alternating between numerous languages in a conversation. Without diversity, life would be very boring.”

Decision-making 52

Decision-making Organization Leadership Transportation 52

SalesGlobe

MARCH 2, 2022

Mark Donnolo Welcome to the SalesGlobe Rethink Sales Podcast. We do know that about three days in the office, and they’re creating a lot of companies – maybe don’t have these resources. They’ve actually bought an absolutely beautiful center where they can have people retreat. I’m Michelle Seger.

Remote Working 52

Remote Working Sales Innovation e-Learning 52

Hubspot Sales

JANUARY 9, 2019

This category includes shopping centers, strip malls, hospitals, colleges, hotels, and offices. Real Estate Resources. The 17 Best Real Estate Podcasts Every Agent and Broker Should Be Listening To. You probably know residential real estate as single-family homes. Commercial , which mostly includes places of business.

Advertising 120

Advertising Negotiation Media Insurance 120

SmartKarrot

OCTOBER 13, 2022

When I say “center,” I don’t mean dealing with contract negotiations or finding the appropriate people to get signatures; rather, I mean coordinating and directing the salesperson or account manager using their knowledge and understanding of how the product drives value for the customer. Customer Success.

Account Management 10

Account Management Customer Success Management Negotiation 10

Agile CRM

JANUARY 14, 2021

He has worked for FMC cooperation, Stanford University, National Semiconductor, and later moved to Olivetti Technological Center where he created a database project based on lotus notes, to help manage product development on a large scale. He is also a board member at Rutgers center for innovation education.

CRM 52

CRM Marketing Small Business Software 52

Nutshell

NOVEMBER 25, 2020

Send resources to customers to keep them happy, engaged, and informed. Not acknowledging the audience: Self-centered messaging is the leading way to ensure your audience unsubscribes from your marketing emails. We’re incredibly lucky to have these resources, but we try to be scrappy whenever we can.

Marketing 143

Marketing Publishing e-Learning Decision-making 143

Help Scout

JANUARY 13, 2019

Specifically, it will: Secure resources. Simply listing out all the things your team isn’t able to do because of its lack of resources isn’t the preferred method. One of our team members even reads it and records a podcast version which has been a hit.”. Increase morale on the team. Start with a lightning-quick summary.

Communication 40

Communication Leadership Meetings Decision-making 40

SBI

NOVEMBER 7, 2019

Resources All White Paper Awards & Recognition Blog Article Brief Case Studies eBook ebooks & Guides Funding & Acquisitions Guide Industry News Infographic Interview Podcasts Report Resources Video Video Reviews Webinars. Nancy – Click ‘custom content sections’ tab below. Prospect Intelligence.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20