Zendesk

MAY 30, 2023

AI helps teams boost their productivity, increase efficiency, and meet rising customer expectations at a time when many are being asked to do more with much less. In fact, 76 percent of the business leaders we surveyed said they plan to lean more heavily on their CX teams this year to retain customers.

Onboarding 98

Onboarding Prioritization Customer Experience Meetings 98

Hubspot Sales

SEPTEMBER 27, 2023

I‘m late to the game on AI. Ever since the first time my phone had the audacity to autocorrect one of my texts, I’ve been pretty convinced that artificial intelligence is going to be humanity‘s downfall — so I’ve been reluctant to embrace resources like ChatGPT. ChatGPT and Me: " Will AI replace conventional salespeople?"

Artificial Intelligence 113

Artificial Intelligence Customer Success Sales Marketing 113

Arpedio

FEBRUARY 19, 2024

In today’s fast-paced and competitive business environment, staying ahead of the curve requires embracing innovative technologies that enhance efficiency, productivity, and customer engagement. One such technology that has revolutionized sales practices is Artificial Intelligence (AI).

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Arpedio

APRIL 15, 2024

In today’s rapidly evolving business landscape, artificial intelligence (AI) has emerged as a pivotal tool in revolutionizing the sales domain. Importance of AI in the Sales Domain The importance of AI in the sales domain cannot be overstated, particularly in today’s fast-paced and data-driven business landscape.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. Why Use AI for Business Transformation?

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Planview

MARCH 15, 2024

To explain, VSM constitutes a set of management practices that focuses on maximizing the flow of business value within an organization with the end customer in mind. In essence, AI models can take inputs in various forms and generate new content based on the modality of the model. Before we go deeper, let’s establish what genAI is.

Management 64

Management Artificial Intelligence Decision-making Software 64

Hubspot Sales

JULY 7, 2023

As technology advances and becomes more accessible, businesses are leveraging artificial intelligence (AI) to improve their sales processes. AI has the potential to revolutionize the way sales teams operate, giving them valuable insights and predictive analytics to drive more revenue. Are sales teams investing in AI?

Artificial Intelligence 118

Artificial Intelligence Emotional Intelligence Sales Decision-making 118

Nutshell

DECEMBER 7, 2023

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. AI promotes productivity by analyzing data, generating new ideas, and saving time through automation.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Flevy

MARCH 20, 2024

Business frameworks and methodologies are structured tools to approach complex, but common business challenges. The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. FlevyPro is currently used by 100s of consultants and business executives.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

Strategic Communications

APRIL 25, 2024

A Slippery Slope There are some great potential uses for generative AI, or GenAI—tools like ChatGPT, Bard, Jasper, and others. What many are discovering to their chagrin is that generative AI tools commonly “hallucinate” or, in other words, “make stuff up.” Why Does AI “Hallucinate”? But there’s peril as well.

e-Learning 64

e-Learning Communication Decision-making Marketing 64

Red Star Kim

MAY 2, 2023

Video) (kimtasso.com) ) C-suite skills that matter most In August 2022, Harvard Business Review published an article on succession that addressed the C-suite skills that matter most. Traditional capabilities – notably the management of financial and operational resources—remain highly relevant.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Flevy

OCTOBER 1, 2021

Artificial Intelligence (AI) is one area considered by many executives to enable Automation and steer positive growth. However, revamping traditional systems, implementing AI, and scaling it, in reality, is not as simple as it seems. Only 4% of the respondents asserted that they plan on implementing organization-wide AI in 2020.

Artificial Intelligence 111

Artificial Intelligence Banking Government Organization 111

Red Star Kim

DECEMBER 18, 2023

The workshop covered strategic thinking, business strategy and marketing and business development (MBD) strategy. Professional service firms are usually a collection of disparate and self-governing business units focusing on different markets and services. See also integrated-business-planning-oct12.pdf

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

Zendesk

OCTOBER 2, 2023

With the last few years framed by both economic volatility and rapid changes in technology – namely in advancements in AI – priorities are shifting. Half of IT leaders we surveyed say that they’re being asked to do more with fewer resources. IT leaders have been responsible for keeping systems up to date and managing security issues.

Cybersecurity 76

Cybersecurity Digital Transformation Investors Prioritization 76

Hubspot Sales

NOVEMBER 14, 2023

AI will level out the playing field. 53% of sales reps say AI has made it easier to compete with other businesses in their industry. Pascal Weinberger, CEO of Bardeen.ai , believes AI is helping sales teams work smarter, not harder. Every forward-thinking business has them. Let's dive in.

Energy and Utilities 100

Energy and Utilities Media Sales Publishing 100

Zendesk

MAY 24, 2023

AI has been a part of pop culture for generations (enter: The Terminator), but the recent developments of ChatGPT and AI-powered bots have breathed new life into the conversation surrounding its role in business. How can AI help customer service? How can AI help customer service?

Customer Experience 88

Customer Experience Decision-making Onboarding Software 88

MDI Training

DECEMBER 4, 2023

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools Let’s also take a closer look at Ai vs. human – Who has more charisma in today’s world? Click below to access our AI-generated version of this blog article! How can artificial intelligence AI be used in leadership development and training?

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. From supply chain optimization to Large Language Models and predictive analytics development, AI offers new ways for organizations and businesses to gain a competitive edge, improve efficiency, and change how they create value.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Hubspot Sales

JULY 27, 2023

Companies have access to AI tools to support their sales efforts. Companies have access to AI tools to support their sales efforts. In this post, you'll learn how AI can power your sales enablement strategy. Gain access to insights from the market and/or internal resources. The good news? Creating cold outreach messages.

Sales 75

Sales CRM Communication Sales Environment 75

Hubspot Sales

SEPTEMBER 19, 2023

McKinsey Institute reports that one-fifth of sales functions could be automated with artificial intelligence (AI). Luckily, AI is paving the way to reduce or even eliminate the time you spend on routine sales tasks. Sales reps using AI say they save more than two hours a day. How much time?

Artificial Intelligence 111

Artificial Intelligence CRM Sales Meetings 111

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

QYMATIX

APRIL 8, 2024

AI-based predictive sales analytics and ERP data mining: technologies that help wholesale distributors increase margins, stay competitive, and reduce costs. Enter AI-based predictive analytics and ERP data mining. Enterprise Resource Planning (ERP) systems are at the heart of many B2B wholesale businesses.

B2B 52

B2B Supply Chain Sales Analytics Customer Experience 52

Zendesk

NOVEMBER 28, 2023

What is AI as a service? AI as a service (AIaaS) is a service offered by third-party vendors that allows businesses to incorporate AI-powered tools and capabilities into their systems. Premiering in 1962, the cartoon accurately depicts many technologies we use today—including AI. If you’re new to this, no worries.

Artificial Intelligence 52

Artificial Intelligence e-Learning Internet Software 52

Hubspot Sales

AUGUST 24, 2023

This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. While skepticism lingers among traditionalists who value personal interactions, the reality is that AI is swiftly reshaping the sales landscape, driving revenue growth and cost savings for businesses worldwide.

Artificial Intelligence 84

Artificial Intelligence Emotional Intelligence Negotiation Sales 84

Showpad

OCTOBER 16, 2023

For companies that offer products or services, sales success is central to business success. This coincides with a significant shift in the business of sales, sparked by recent steps forward in the field of Artificial Intelligence (AI). It can also help ensure a key resource isn’t missed altogether.

Artificial Intelligence 52

Artificial Intelligence Sales Banking Finance 52

Planview

SEPTEMBER 19, 2023

Chatterjee Is currently chairman of 3 Lines VC, a boutique venture capitalist firm specializing in investments in AI-focused companies in the US and India. Just a few years ago, AI was a buzzword – an interesting technology on the back burner of IT departments. But with the emergence of generative AI and ChatGPT, all that changed.

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

Hubspot Sales

JANUARY 23, 2024

Lean into AI. Over the past year or so, I've been using AI to supercharge different areas of my workflow, and upselling is no exception. Among sales reps who upsell, a staggering 60% agree that AI will make it easier to upsell, according to HubSpot's 2024 State of Sales Report. 10 Upselling Strategies for 2024 1.

Media 92

Media Decision-making Customer Experience Marketing 92

QYMATIX

FEBRUARY 5, 2024

Generative Artificial Intelligence (AI) has made fantastic progress in recent years and is increasingly influencing various aspects of our lives. But how to use it in the business world? Even before ChatGPT, there were impressive generative AI models. That is the case, for example, with predictive (sales) analytics applications.

B2B 52

B2B Artificial Intelligence Manufacturing Innovation 52

QYMATIX

FEBRUARY 19, 2024

This article outlines the key stages in the history of artificial intelligence (AI) and machine learning (ML) up to current applications. You will also learn what role AI and ML play in today’s B2B business processes and why they are essential for predictive analytics. That made it possible to automate specific tasks.

Artificial Intelligence 52

Artificial Intelligence Supply Chain e-Learning Decision-making 52

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Planview

DECEMBER 7, 2023

In today’s fast-paced world of business and technology, efficiency in software delivery is not just important; it’s crucial. It leads to a direct loss of resources and delays for other teams waiting for these tasks. In this article, we’ll uncover six key sources of waste that may be slowing down your organization.

Manufacturing 64

Manufacturing Management Artificial Intelligence Software 64

Zendesk

OCTOBER 25, 2023

What is AI for employee experience? AI for employee experience means leveraging artificial intelligence technology to improve all aspects of the employee journey, including onboarding, performance, development, support from internal service teams, and access to information to perform daily tasks.

Onboarding 52

Onboarding Artificial Intelligence Decision-making Logistics 52

Hubspot Sales

JULY 13, 2023

AI is increasingly becoming a natural addition to daily workflows across sales and revenue departments. 79% of sales professionals who use AI say AI tools are an important addition to their overall sales strategy, according to our State of AI survey. On the other hand, only 6% think that AI is overhyped and useless.

Leadership 83

Leadership Sales Cybersecurity Government 83

Zendesk

MARCH 7, 2024

Workforce optimization (WFO) is a business strategy that combines workforce management (WFM) and quality assurance (QA) principles to maximize workforce efficiency. WFO intertwines performance data, emerging technologies, and coaching to help employees, departments, and businesses operate at peak performance.

Prioritization 52

Prioritization Profitability Customer Experience Decision-making 52

MDI Training

SEPTEMBER 29, 2023

and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

OnStrategyHQ

MARCH 22, 2024

Many CEOs are wondering how to take advantage of AI for their business and competitive advantage. In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52