Red Star Kim

DECEMBER 12, 2023

In early December (and despite the train strike), we gathered at the offices of London | Simmons & Simmons (simmons-simmons.com) for a workshop on “Future Marketing and Business Development Manager”. Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

APRIL 17, 2023

Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners. The main takeaways for the delegates can be summarised with the following themes: Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Account Management Skills

JUNE 15, 2021

We talked about: why it’s so important for an agency account manager to have have that important skill of writing briefs. Now, it’s a really fundamental part of an account manager’s role is to write a really good brief. I think this, particularly for the agency, account manager community is key.

Account Management 52

Account Management Management Advertising Healthcare 52

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Account Manager Tips

SEPTEMBER 15, 2022

Why key account managers need a personal brand Why I started to build my personal brand Step 1: Figure out your personal brand Step 2: Create a personal branding plan Step 3: Become a student of personal branding Join the Personal Branding Playbook In other news Quote of the week. Account Director, Key Strategic Accounts, Refinity.

Key Account Management 130

Key Account Management Account Management Media Publishing 130

Red Star Kim

FEBRUARY 8, 2024

But when we look at business development, sales and relationship management competency frameworks for fee-earners (as opposed to professional sales people) there is less clarity. Capacity planning – Research suggests that humans can probably manage a maximum 150 to 250 close relationships. Some automated systems (e.g.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

MARCH 16, 2023

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. While we discussed various tools and methods to promote cross-selling and referral management, a key theme emerged around changing culture.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Miller Heiman Group

MAY 14, 2019

Sales managers influence what salespeople sell, where they sell, who they sell to and even how they sell. These factors make the sales manager role one of the most influential and demanding jobs in any company engaged in complex B2B sales. How many direct reports do sales managers have in your company? Maybe more?

Sales Management 73

Sales Management Management Sales Decision-making 73

Red Star Kim

DECEMBER 5, 2023

| Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks. Sometimes marketing and sales system are not integrated.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

SEPTEMBER 5, 2023

Topics include: Professional and Practical skills for Marketing & BD Assistants, The Proactive Marketing Executive and Future Marketing Manager. And skills workshops on: Assertiveness, Commerciality, Creativity, Coaching, Consulting, Engagement and buy-in, Selling, Thought Leadership and Writing.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

MAY 27, 2020

Has your mind been pondering around these questions like – ‘What skills are the top account management companies looking for’? Are they even looking for account managers to hire? Let’s see how you can benefit from the best account manager training available online. LAMP Account Management Training .

Account Management 10

Account Management Management Key Account Management Account Growth 10

Brightbridge Consulting

JUNE 12, 2019

Key Account Management: Skills Development: Flint Group. Group workshops and individual coaching for experienced senior key account leaders, commercial and technical managers. One of the largest suppliers to the printing and packaging industry world-wide, 2017 revenues were €2.2bn. Both areas build on each other.

Shareholders 52

Shareholders Suppliers Key Account Management Value Proposition 52

Mercuri International

JUNE 10, 2020

In terms of investing in specific training topics, the top three topics that respondents viewed as ‘very important’ when taking an overview of all industries were, in order: Value based selling Winning new customers / lead management Sales leadership. Remote selling and remote leadership came in a close 4th and 5th.

Remote Working 98

Remote Working Key Account Management Finance Banking 98

QYMATIX

OCTOBER 26, 2021

Sources: Bain – The European Market for Wholesale B2B Distribution in IT and Consumer Electronics TCA white paper – June 2017. In 2017, over 1.9 BGA) – BGA financial year 2017/18 (in German). Use Case: How a B2B Start-up successfully improves account management skills with Qymatix smart CRM for small sales teams.

B2B 52

B2B Manufacturing Retail Internet 52

Louise Collins Associates

DECEMBER 13, 2017

2017 is gone and forgotten. Setting a goal which is shared makes us more accountable. Goal setting in Key Account Management (KAM), is exactly the same. Agreeing account goals and individual goals within that, provides structure for the account team. © 2017 Louise Collins Associates Ltd.

Key Account Management 52

Key Account Management Stakeholders Account Management Account Planning 52

Red Star Kim

DECEMBER 2, 2022

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. So we must take responsibility for managing our workloads – and asking for help with prioritising if necessary. Managing big data and analytics.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Hubspot Sales

NOVEMBER 1, 2017

Account-based selling. And if history repeats itself, just like 2017 we’ll see major developments in the sales world. When I consulted sales experts, managers, and trainers, this answer came up again and again. As HubSpot channel account manager Jill Fratianne says, “SMS all the way.”. 7) Account-based selling.

Sales 134

Sales B2C Decision-making Account Management 134

SBI Growth

JANUARY 21, 2019

Growth in Customer Success positions in 2018 was more than 80% above 2017 levels. Investment by B2B firms into a Customer Success function continues to outpace all other roles. Leadership continues to place their confidence and budget into Customer Success.

Customer Success 74

Customer Success B2B Leadership Value Proposition 74

Zendesk

JUNE 17, 2022

Carrot, a Y Combinator company in 2017, hasn’t deviated much from its initial mission: fertility care for everyone. so Parker focused on the unsung purchasing hero: office managers. He spoke with hundreds of office managers to understand their pain points. Their top tips: Keep your eye on the prospect—VCs will follow.

Prioritization 52

Prioritization Logistics Brainstorming Investors 52

Account Management Skills

JANUARY 9, 2023

And if you’re listening to this at the beginning of 2023, and you want this year to be the year that you not only retain your agency accounts, but you grow your accounts, you can also connect with me on LinkedIn and let’s talk about training for either you in your account management role, or a member of your team.

Account Management 52

Account Management Insurance Digitalization Decision-making 52

SBI

APRIL 17, 2019

Revegy , a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors. David brings a wealth of experience in managing and scaling software businesses. Account Planning. Opportunity Management. Opportunity Management. Industry News.

Account Planning 31

Account Planning Account Management Leadership Software 31

Hubspot Sales

APRIL 19, 2018

Initially, it had only paid accounts. After a mammoth $110 million funding round in 2017, Grammarly today boasts both freemium and premium services. And the least factored part of in-sourcing is the allocation of management time, money, and resources. Each B2B company to issue an IPO in 2017 has embraced outbound.

Sales 93

Sales B2C Organization Innovation 93

Openview

FEBRUARY 13, 2018

I recently checked in again on Salesforce, to see what its leaders had to say on their November 2017 earnings call – particularly to see if they offered an update on their C-Suite selling strategy. What we’ve started to see over the last 24 months is how important it is for CEO engagement,” Block told CNBC in November 2017.

Digital Transformation 70

Digital Transformation Artificial Intelligence Digitalization Leadership 70

SBI

AUGUST 1, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Account Planning. Opportunity Management.

Account Planning 34

Account Planning Account Management B2B CRM 34

SBI

OCTOBER 23, 2017

Dreamforce 2017 is just around the corner. Docusign @DocuSign DocuSign is changing how business gets done by empowering more than 300,000 companies and 200 million users in 188 countries to sign, send and manage documents anytime, anywhere, on any device, with confidence. 6-9 in gorgeous San Francisco. Altify @altifyinc.

Sales 56

Sales Prioritization B2B Software 56

SBI

AUGUST 2, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Account Planning. Opportunity Management.

Account Planning 32

Account Planning Account Management CRM B2B 32

Hubspot Sales

MARCH 21, 2018

In 2017, inside sales made up 43.5% To continue, the inbound function of partnering with marketing is strongest in conjunction with a renewals function to support the account management team. Interestingly, large companies are continually adding inside sales and expect to see the biggest increase with 4.9%

Sales 131

Sales Decision-making Digitalization Organization 131

Deep Insight

SEPTEMBER 29, 2022

It rolled out NPS more widely in 2017. A look at our own client base confirms this. BT started piloting a Net Promoter measure in 2016 and announced it in its Annual Report that year. Capita started reporting its NPS results in 2018. As did Atos. International law firm DWF reported its first net promoter scores to shareholders in 2019.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

QYMATIX

JULY 6, 2021

There is a lot more innovation than most managers think in distribution. According to a recent study of the global management consultant McKinsey & Company , the fastest industrial distributors will establish deeper customer relationships and sustainable competitive advantages. Further Read: Abdelnour, A. McKinsey & Company.

Software 40

Software Software Artificial Intelligence Manufacturing 40

QYMATIX

JULY 13, 2021

It proves nevertheless tricky, to estimate the long-term consequences of a buy or build decision, which often leaves key account managers struggling. Managing and reducing customer attrition is an essential task of a sales manager. 2017) To Build or Buy BI: That Is the Question! Download the free eBook now.

B2B 52

B2B Artificial Intelligence e-Learning Sales 52

SBI

SEPTEMBER 27, 2019

The Golden Bridge Awards celebrate the world’s best in organizational performance, products and services, executives, management teams and more. Brainshark also provides an award-winning artificial intelligence (AI)-powered engine that processes these videos – helping streamline coaching and supplementing manager feedback.

Artificial Intelligence 34

Artificial Intelligence Account Planning Onboarding Profitability 34

SBI

MAY 7, 2019

He has 22 years of experience in sales management, entrepreneurship and business operations, primarily at emerging-growth technology companies. The leader in managing sales processes right from your inbox, 250,000 professionals use Cirrus Insight to increase productivity. Account Planning. Opportunity Management.

Account Planning 33

Account Planning Leadership Acquisition Customer Success 33

SBI

DECEMBER 9, 2019

Video sales apps, sales onboarding, buyer engagement, e-signature solutions, deal management, white-space analysis, reference management and more. Management Reporting. Targeting Accounts. Account Planning. Opportunity Management. Opportunity Management. It offers a key account planning and.

Account Planning 26

Account Planning Software Software Acquisition 26

SBI

FEBRUARY 20, 2018

Fourth, this digital automation improves account management and customer satisfaction. Chris: After purchasing Adobe Sign, Adobe provides the services of both a Customer Success Manager (CSM) and an onboarding specialist. Second, once contracts are in play, salespeople can monitor their status and stay on top of every step.

e-Learning 55

e-Learning Artificial Intelligence Digitalization Sales 55

SBI

SEPTEMBER 17, 2019

This, coupled with powerful team-level analytics and opportunity heatmapping gives sales managers unprecedented opportunities for improvement. Revegy, a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors. Account Planning. Industry News.

Account Planning 33

Account Planning Sales CRM Sales Technology 33

SBI

SEPTEMBER 27, 2019

Too many companies manage leads in an unstructured way, losing millions in potential revenues. Too many companies manage leads in an unstructured way, losing millions in potential revenues. Revegy, a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors.

B2B 32

B2B Account Planning Sales CRM 32

SBI

APRIL 29, 2019

With large enterprise clients top of mind, Revegy used the UI design to streamline workflows, eliminate clicks and strategically leverage color to simplify work for distributed teams that manage complex client relationships and goals. More than 30,000 users around the world rely on Revegy to manage nearly $25 billion in revenue.

Account Planning 31

Account Planning Client Relationships Software Software 31