Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. To go paperless , you should try to digitize as many processes as possible.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Hubspot Sales

AUGUST 11, 2020

It’s safe to say 2020 has been the year of virtual meetings. Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Video conferencing tools are a worthwhile investment for organizations of all sizes, especially with remote work becoming the norm. Image Source.

Software 143

Software Software Meetings Decision-making 143

Insightly

JUNE 3, 2022

Rather than waiting for a return to “normal,” smart sales teams are seeking a way forward—which requires a creative, hybrid approach that blends digital channels with traditional in-person interactions. How to make it work for you. Adjust tactics for digital leads. Challenge #4: Remote work limits expansion opportunities.

B2B 98

B2B Value Proposition Decision-making Sales 98

Hubspot Sales

JUNE 23, 2020

This includes adopting practices such as sustainable remote work strategies for the health and safety of your employees. Accessing digital tools that track and highlight the different points of the sales journey will be crucial to planning future playbooks. Invest in digital experiences.

B2B 119

B2B Digital Transformation Virtual Selling Digitalization 119

Showpad

OCTOBER 9, 2020

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. Working from home (WFH) should extend indefinitely.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Red Star Kim

SEPTEMBER 6, 2022

There’s an interesting quote for our remote working world: “Research from the Remotely Interested Report (2019) into communicating with deskless workers showed that the line manager as a communicator is so important that it impacts the effectiveness of all other communication channels in the organization”.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Zendesk

APRIL 15, 2022

If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. Make sure your team is staying on top of their inbound sales leads and reaching out at the right time with the help of a CRM. The good news is that digital meetings typically cost less. Sales funnel facts.

Sales 52

Sales Sales Technology CRM Remote Working 52

Hubspot Sales

MAY 25, 2020

However, because you only get part of the picture with your CRM technology, it’s important to find ways to augment that internal data. With a suite of guided selling tools for CRM and email integration, automated sequences, and revenue acceleration, you can pull a selection of crucial data points together. Build The Right Tech Stack.

Digitalization 108

Digitalization CRM B2B Software 108

Showpad

MAY 7, 2021

For clear reasons, 2020 was a watershed year for sales — and business at-large. respondents said all field sales reps were transitioned to remote work and video conferencing. respondents with an entirely remote salesforce (4%). And these digital-first strategies aren’t likely to change anytime soon.

Sales 59

Sales Digitalization Onboarding Remote Working 59

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Use digital events to generate leads. Wondering what digital event you should run?

Sales 104

Sales Digitalization Media Software 104

Nutshell

JULY 17, 2020

For more on creating consistency at every sales touchpoint, watch our Q&A with Social Centered Selling’s Barb Giamanco at BOUNDLESS 2020. ActiveCampaign recently won G2Crowd’s prestigious Best Software Companies of 2020 award, ranking #12 in the world. . 16 sales process templates for B2B pipelines. out of 5-star user rating.

Software 71

Software Software Marketing Sales 71

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. The virus is accelerating digital transformation and setting the tone for texting to become the primary method of marketing and communications for 2020 and beyond,” he says.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. In 2020, it’s the new normal. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Have a Dedicated Workspace. And that’s alright.

Remote Working 121

Remote Working Sales Software Software 121

PartnerTap

JANUARY 26, 2022

In 2020 when the world went into lockdown, many companies began to feel the effects. Revenue began slowing down and employees stopped coming into work. PartnerTap was a highly sought-after solution in 2020 and 2021. Salesforce must have a tool within its CRM system that could solve this problem.

Computers and Electronics 97

Computers and Electronics Meetings Virtual Selling Remote Working 97

ACT

JANUARY 13, 2023

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Use digital events to generate leads. Wondering what digital event you should run?

Sales 52

Sales Digitalization Media Software 52

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. Buyer engagement, a little less conversation, a little more digital. Tadaam, a cable broadband service provider, tuned into the effects of remote working.

Meetings 59

Meetings B2C Stakeholders B2B 59

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. The fact that inside sales relies on remote selling also means that your teams are more flexible and adaptable when it comes to unpredictable events, such as the 2020 pandemic. They can work from home, the office, or a hybrid of the two.

Sales 52

Sales Decision-making Client Relationships Software 52

Red Star Kim

DECEMBER 9, 2022

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. Professional Services Thought leadership update – (kimtasso.com) FTI, Bidwells, Grist and Fieldfisher (November 2020). The campaign.

Leadership 26

Leadership Marketing Future of Work Profitability 26

Zendesk

MARCH 23, 2021

All the tech equipment you might normally picture crammed into an office IT closet—servers, databases, RAM, and software—are delivered remotely over the internet instead. At a time when customer service teams are embracing remote work, it just doesn’t make sense to have software based in a single physical location.

Internet 52

Internet Leadership Software Software 52

SmartKarrot

NOVEMBER 23, 2020

All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. With the immense power of remote work it brings to its users, the SaaS industry is going through immense evolution in all its products. in the next year. This includes the IaaS, PaaS, and SaaS industries.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10