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Top 5 AI Chatbot Best Practices, for the Ultimate Customer Experience

Customer Think

The global chatbot market is projected to grow at a compound annual rate of approximately 25% through 2026. Chatbots today are experiencing tremendous growth, and this is only expected to continue. While […].

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Are Machine Customers Revolutionizing the Customer Experience Landscape?

Customer Think

By 2026 1 in 5 customer interactions that come through the contact centre will be from machines. The increase in non-human interactions is being driven by the proliferation of digitally-enabled devices and will trigger a seismic shift in how brands interact with customers.

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3 Exceptional Examples of Strategic Planning in Higher Education

Envisio

By 2026, Green River College will have established an extensive student onboarding procedure, ensuring that all students develop educational, financial, and career transition plans within their first two quarters of enrollment. The six strategic pillars of focus (and their success metrics) are: 1.

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ARPA Strategic Planning

OnStrategyHQ

To identify programs to fund, governments have until December 31, 2024, and all funds must either be distributed or returned by the end of 2026. Funds not spent by December 31, 2026, will have to be returned as well. Initial Recovery Plans were due to the US Treasury on August 31.

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9 Benefits of eLearning for Employees

CMOE

billion by 2026, which is a CAGR of 10.3%. And it’s not going to stop anytime soon: Research notes that the global eLearning market was estimated at $332.6 billion in 2022. This amount is projected to reach $457.8 72% of businesses that leverage eLearning feel they earn a competitive advantage.

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The Benefits of AI Cold Calling [+Tips and Best Practices]

Hubspot Sales

Gartner predicts that, by 2026 , one in ten interactions originally handled by human agents will be automated through tech. AI’s footprint in the business world has been steadily increasing year over year. One of the areas where AI is already gaining traction is cold calling.

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Strategy in Action: 5 Successful Public Sector Performance Outcomes (Fall Edition)

Envisio

3 in Green River College’s 2021 – 2026 Strategic Plan is all about addressing and understanding financial barriers to “college access, retention, persistence, and completion.” As of Fall 2023, they have successfully completed the procurement process for several components of acquiring digital infrastructure!