Jermaine Edwards

MAY 18, 2020

It’s organisations like Chik-fil-A, Southwest Airlines and Apple who connect through intentional relationships, build highly-valued and sought after results to create unforgettable moments. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. present cost – What will this actually take?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

It’s organisations like Chik-fil-A, Southwest Airlines and Apple who connect through intentional relationships, build highly-valued and sought after results to create unforgettable moments. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Mercuri International

JULY 1, 2021

Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed? In most cases no; a good KAM also spends time internally trying to win over the expertise and resources they need to serve their customer. Winner takes all? Johansson, E.

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Flevy

JUNE 20, 2024

Client Engagement and Account Management: Managing client relationships and ensuring continuous engagement. Download an in-depth presentation breaking down all the Management Consulting Value Chain activities here. Frequently Asked Questions 1.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Cosawi

JANUARY 29, 2024

In the work we do, we find fascinating to see that Marketing as a function is often missing at the strategic account table. In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Flevy

JUNE 23, 2024

Finance and Accounting: Managing financial resources and investments. Public and Stakeholder Relations: Managing relationships with stakeholders and the public. Procurement secures essential materials, technology development drives innovation, and human resource management ensures a skilled workforce.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 14, 2024

Human resource management ensures a skilled workforce, and firm infrastructure supports overall operations. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here. Each organization operates under unique conditions dictated by its product offerings, market position, and patient needs.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

SBI

JULY 1, 2020

Success requires streamlined, silo-shattering processes that highlight the optimal path to revenue and enable the right high-value activities to efficiently, predictably and strategically drive growth. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right. Deepen Customer Insights.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Flevy

JUNE 12, 2024

Human resource management ensures a skilled workforce, and firm infrastructure supports overall operations. Finance and accounting manage resources and investments, while legal and compliance ensure adherence to regulations. Download an in-depth presentation breaking down all the CPG Value Chain activities here.

Supply Chain 52

Supply Chain Procurement Food and Beverage Manufacturing 52

Flevy

JUNE 18, 2024

Human resource management ensures a skilled workforce, and firm infrastructure supports overall operations. Download an in-depth presentation breaking down all the Healthcare Value Chain activities here. Let’s dig deeper into some of the primary activities.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Planview

NOVEMBER 3, 2022

The panel discussion included Russell Moss, VP and Divisional Technology Officer, Technical Delivery and Support at HCSC, Darrell Fernandes, former Head of Project Technologies at TIAA, and Emily Kelsey, Strategic Account Manager at Planview. It was] presented to us at exactly the right moment,” he adds.

Financial Services 52

Financial Services Healthcare Decision-making Organization 52

Flevy

JUNE 9, 2024

Human resource management ensures the availability of skilled personnel, and firm infrastructure supports overall operations. Finance and accounting manage resources and investments, and legal affairs handle intellectual property and contractual obligations. Recent innovations in the biotech sector have had profound impacts.

Manufacturing 52

Manufacturing Innovation Healthcare Procurement 52

SalesGlobe

FEBRUARY 11, 2021

When I hear the words “strategic account planning” in a meeting, I usually notice a range of involuntary visceral reactions, from understated moans to eye-rolls and furrowed brows. Nobody thinks of account planning as aspirational. The account manager was shocked. So now, putting the account plan together is a formality.

Account Planning 52

Account Planning Supply Chain Value Proposition Account Management 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

Altify notes account planning has increased from 36 percent of companies in 2013 to 50 percent today. Plus, with account planning, 74 percent see increased win rates. However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. Do they recognize the opportunities presented?

Account Planning 52

Account Planning Decision-making Communication B2B 52

SBI

MAY 21, 2019

With Workspaces, admins have the power to create a mobile presentation interface with the navigation and content they want the sales teams to leverage, and sellers can find the content they need with ease for their unique sales presentation. Mediafly gives us the ability to design a modern sales experience customers value.”.

Account Planning 30

Account Planning Sales Healthcare Organization 30

SmartKarrot

JULY 22, 2022

Work closely with leadership in Customer Marketing, Account Management, and Implementation to deliver value across the customer lifecycle and proactively tackle bottlenecks to customer value realization. Planning and conducting training for customers to enable them to self-serve.

Customer Success 3

Customer Success e-Learning Onboarding Stakeholders 3

SmartKarrot

JUNE 27, 2022

Help drive customer references and customer success stories. Drive customer value and expansion while maintaining a trusted relationship. Sales process management and opportunity closure. Ongoing account management to ensure customer satisfaction and drive additional revenue streams.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

SmartKarrot

JANUARY 27, 2022

Provide mentorship and coaching to junior members of the customer success team. Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Interact with all levels of leadership within your customer portfolio ranging from analysts to C-Level executives.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SBI

OCTOBER 29, 2019

By providing sales organizations with a central repository of relevant and updated content that is easy to access and search, Allego and Seismic will enable sales reps to deliver presentations more effectively, use current messaging that will have the greatest impact, and make the most of every customer interaction. “It Industry News.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

SmartKarrot

DECEMBER 24, 2020

Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations. Accountable for driving healthy Customer Adoption, Customer Value and supporting strong customer retention metrics.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10

SBI

NOVEMBER 7, 2019

Crafting a powerful value proposition that resonates with a C-suite audience is as much an art as it is a science. A well-presented value. Account Planning. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Prospect Engagement. Blog Article. Blog Article.

Acquisition 20

Acquisition Account Planning Onboarding B2B 20