SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

SOAR Performance Group

JANUARY 22, 2024

In this blog, based on a webinar with SOAR and People.ai, learn why customer growth is critical in the current market and how your team can prioritize, plan, and execute […] The post 3 Steps to Drive Breakthrough Growth Within Your Account Base appeared first on SOAR Performance Group.

Prioritization 64

Prioritization Marketing Account Management Organization 64

Mike Kunkle

FEBRUARY 5, 2023

Total Quality Management (TQM), Business Process Management (BPM), Six Sigma, and Lead Sigma are powerful methods for this sort of work. It’s also how I have applied systems thinking to The Building Blocks of Sales Enablement to deliver business impact (see this link for a webinar recap on the business impact topic).

B2B 198

B2B Sales Decision-making Negotiation 198

Mike Kunkle

AUGUST 27, 2019

Let’s start with a list of the types of organizational learning that you should have in place (or should consider, based on organization size, resources, and budget) to support sales employees. Sales onboarding for new sales reps and new or promoted sales managers. Ongoing competency development for sales and sales management.

Sales 130

Sales Onboarding Leadership Sales Training 130

Account Management Skills

DECEMBER 5, 2022

This is part two of a two part episode about raising your account management game. So you want to raise your profile, or you’re not really sure what you can do to be more effective in your account management role. This is part two of a two part episode about raising your account management games.

Management 52

Management Account Management e-Learning Client Relationships 52

Insightly

MAY 13, 2021

For example, perhaps customers who come in through a webinar are less likely to churn. By investing in more webinars, you’ll improve customer long-term value. . Customer success managers are content marketers. Customer success managers are content marketers. Using customer success documentation for content marketing.

Customer Success 93

Customer Success Marketing Acquisition CRM 93

Revegy

AUGUST 12, 2020

If you’re responsible for growing your company’s revenue, either through a sales or an account management role, the panic of deal slippage or limited revenue opportunities may feel unavoidable. Account planning is more than just a strategic exercise. Empower the entire organization to drive client success through transparency.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

Miller Heiman Group

SEPTEMBER 9, 2019

On the surface, the sales machine seems to be moving along for many organizations. For the third year in a row, sales organizations hit their revenue goals, according to the 2019 World-Class Sales Practices Study from CSO Insights. Register for the Webinar. In this post we tackle the first: declining sales performance.

Sales 52

Sales CRM Sales Analytics Decision-making 52

SBI

JANUARY 22, 2020

By driving cross-functional collaboration, Fujitsu transformed their key account program from a sales-owned documentation and inspection exercise into a cross-functional revenue growth engine. Gain deeper insight required to uncover untapped areas for revenue growth.

Digital Transformation 43

Digital Transformation Account Planning Client Relationships Digitalization 43

Mike Kunkle

JUNE 12, 2022

Given the information you have available and your reworked go-to-market strategy, you must establish your sales organization structure to support your current customers (in whatever they’re going through), and bring in whatever new business is possible to generate at this time. Reengineering Sales Performance. Sales Force Structure.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Insightly

MAY 12, 2021

For example, perhaps customers who come in through a webinar are less likely to churn. By investing in more webinars, you’ll improve customer long-term value. Customer success: How to launch & manage your CS program. Usually these are ‘help’ or ‘support’ articles, but sometimes they are videos, walkthroughs, or webinars.

Customer Success 64

Customer Success Marketing Customer Experience Acquisition 64

Showpad

DECEMBER 16, 2021

We had two sales organizations from different companies now having to learn about a new suite of products. Instead, we created a virtual event patterned after an online music festival, which allowed for immersive environments to present our material and for account managers to virtually interact with customers.

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52

Revegy

JANUARY 18, 2021

In a webinar with Nancy Nardin of Smart Selling Tools, and Mark Kopcha, CEO of Revegy, discussed the importance of relationship intelligence and the relationship map drive sales success. How Does CRM Tackle the Relationship and What’s Missing? Leveraging Relationship Maps to Drive Strategic Selling.

CRM 119

CRM Procurement Stakeholders Facilitation 119

Brooks Group

NOVEMBER 14, 2023

Pitfall 1: Not Setting Clear Strategic Priorities Pitfall 2: Not Measuring Your Progress Pitfall 3: Not Empowering Sales Managers Pitfall 4: Not Upskilling Your Team LEARN MORE: Watch our webinar Building a Successful Sales Strategy for 2024 today. But if the idea is not adopted by the people in your organization, it will fall flat.

Supply Chain 52

Supply Chain Sales Sales Training Meetings 52

Hubspot Sales

JUNE 8, 2021

You'll gain skills researching and calling prospects, sending emails, understanding the offerings, and organizing leads. Keep in mind that the majority of people in this position have several years of experience since they often have to work independently and excel at time management. Account Manager. Inside Sales Rep.

Finance 111

Finance Sales Account Management Leadership 111

SBI

APRIL 17, 2019

Revegy , a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors. David brings a wealth of experience in managing and scaling software businesses. Account Planning. Opportunity Management. It offers a key account planning and.

Account Planning 31

Account Planning Account Management Leadership Software 31

SBI

NOVEMBER 10, 2020

Once you understand those things, you can begin crafting a value story relevant to your buyer and help them communicate the potential impact of your offering to others within their organization. Will it make it easier for them to navigate complex organizations? Smart Selling Tools recently hosted a webinar with our customer, Genesys.

Account Planning 70

Account Planning Customer Experience Account Management Organization 70

SBI

DECEMBER 9, 2019

Sales organizations rarely have the resources to adequately keep up on all the sales technology offerings. “Sales organizations rarely have the resources to adequately keep up on all the technology offerings. The guide is organized by the challenge areas sales organizations may want to address: Closing Deals.

Account Planning 26

Account Planning Software Software Acquisition 26

SBI

JULY 15, 2021

In large companies, internal Account Managers are often segmented by vertical or offering, so they’ll need to pull the right team members into the right meetings. Joseph is a seasoned sales leader that has held just about every position across the sales organization. Download The Ultimate Guide to Sales Execution.

Procurement 57

Procurement Account Planning Sales Stakeholders 57

SmartKarrot

APRIL 21, 2023

Role: Customer Success Manager Location: Salt Lake City, UT, United States (Remote) Organization: Tava Health As a Customer Success Manager, you’ll Establish trusting relationships with important employer stakeholders, such as HR and Benefits Administrators. Take on new clients and take part in periodic review calls.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SBI

AUGUST 1, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Today, users and organizations expect integration.

Account Planning 34

Account Planning Account Management B2B CRM 34

Insightly

DECEMBER 2, 2021

This is especially useful during a sales blitz , an outbound sales campaign common with account-based marketing ( ABM ). A webinar can become a product tutorial. If your company is using account-based marketing, the buy-in of sales and marketing is crucial. A marketing blog post can become a case study. Review sales results .

Marketing 98

Marketing Sales CRM Sales Management 98

SBI

AUGUST 2, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Today, users and organizations expect integration.

Account Planning 32

Account Planning Account Management CRM B2B 32

Account Management Skills

FEBRUARY 16, 2021

James Aldrich is a major account manager with over twenty years experience in both business development and account management in the software industry. Why business development and account management are similar roles. * Why business development and account management are similar roles. *

Account Management 52

Account Management Management Software Software 52

Insightly

DECEMBER 2, 2021

This is especially useful during a sales blitz , an outbound sales campaign common with account-based marketing ( ABM ). A webinar can become a product tutorial. If your company is using account-based marketing, the buy-in of sales and marketing is crucial. A marketing blog post can become a case study. Review sales results .

Marketing 95

Marketing Sales CRM Sales Management 95

SBI Growth

FEBRUARY 2, 2013

You’ll also give your field sales organization the time to acquire more new accounts. Download the SBI webinar “Designing Inside Sales” by clicking here. That doesn’t mean that your Field Sales and Customer / Global Account managers aren’t needed. Give them a telephone, assign them some accounts and you're off!

Global Accounts 121

Global Accounts Logistics Sales Decision-making 121

Arpedio

JULY 11, 2022

Chet highlights two factors that play a key role in ensuring internal alignment across Sales, Marketing and Customer Success: (1) Make sure all departments are personally invested in reaching company goals , and (2) rethink how you pay your account executives. Maximilian Opp, Account Manager. +45 Chet Lovegren. Key takeaway.

B2B 52

B2B Account Management Customer Success Leadership 52

Revegy

JANUARY 5, 2021

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. Global Account Management.

Account Management 105

Account Management Global Accounts Management Account Planning 105

DemandFarm

AUGUST 31, 2023

Success lies in a tailored, strategic approach to customer success management. One that leverages Key Account Management (KAM) principles to retain customers and transform them into brand advocates. Emerging Trends in Customer Success Management Several trends are reshaping how customer success management is viewed.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

Help Scout

MAY 12, 2021

To discover why customers are leaving, start by talking to the following folks: Your customer success team or account managers, if you have them. Your finance team, who may be involved with larger account billing. Your sales team. Your existing support team. The customer feedback and reviews mentioned in the previous sections.

Finance 115

Finance Account Management Business Growth Communication 115

Sales Management Matters

AUGUST 8, 2019

A strategic account manager with one or two accounts or a new sales ‘hunter’ focused on significant regional or global businesses might only have three or four opportunities in a year. For a deeper dive into designing high-performance sales compensation plans, join us for our webinar on September 4, 2019.

Account Management 64

Account Management Government Negotiation Decision-making 64

Planview

JULY 3, 2019

Bill Truettner, Senior Account Manager, Spigit polled webinar attendees and discussed the poll results in the Top Techniques for Ensuring Your Winning Ideas Get Funded webinar. The extra time spent developing it could uncover opportunities for something much greater than you initially thought possible.

Energy and Utilities 61

Energy and Utilities Brainstorming Innovation Facilitation 61

Arpedio

FEBRUARY 14, 2024

In today’s competitive business landscape, sales performance and effectiveness are crucial to the success of any organization. By understanding and implementing these factors, organizations can improve their sales performance, drive revenue growth, and gain a competitive edge in the market.

Business Growth 52

Business Growth Sales Sales Training Decision-making 52

Revegy

SEPTEMBER 10, 2020

Deepen insights into how your customers are adapting and how your organization can help address their needs. Train your, now virtual, employees on how to more acutely understand their client base, drive more revenue in strategic accounts. Now is the time to double down on strategic planning efforts.

Value Proposition 72

Value Proposition Decision-making Stakeholders Organization 72

SBI

JANUARY 14, 2020

With READY20, we look forward to exploring new pathways to a highly competent and confident sales force, and sharing success strategies from industry experts, our customers, and our own 20+ years of helping organizations improve sales effectiveness. Account Planning. Account Planning. Greg Flynn, CEO Brainshark. WALTHAM, Mass.

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

SmartKarrot

NOVEMBER 30, 2022

Role: Customer Success Director Location: Edmonton, AB, Canada (Hybrid) Organization: Drivewyze As a Customer Success Director, you will lead, coach, and mentor a high-performing team accountable to manage the deployment of software for the customer fleet organizations. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Onboarding Facilitation Account Planning 19

SmartKarrot

DECEMBER 19, 2022

Role: Sr Director, Customer Success Location: Plymouth Meeting, PA, United States (On-site) Organization: Accolade, Inc. Accountable for 100% customer retention; influence internal organization to deliver on contract metrics and exceed performance expectations. Provide clients with training and webinars.

Customer Success 19

Customer Success Stakeholders Customer Experience Profitability 19