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Are You Giving Key Accounts the Finger?

The Center for Sales Strategy

During this conversation, I learned about the term “ giving customers the finger.”. Many years ago, I talked with the owner of a specialty grocery store in Columbus, Ohio called The Hills Market. From a customer service perspective, this is a no-no!

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Inherit Another Account Manager’s Mess? 12 Ways to Clean it Up Now

Account Manager Tips

Inherit Another Account Manager's Mess? 12 Ways to Clean it Up Now There’s nothing worse than inheriting a mess left behind by another key account manager. But as the new key account manager, you're left to figure out where things went wrong, how to fix them and restore the client's trust. Understand the past.

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10 New Capture Strategy Tips to Keep Clients & Avoid Competitive Bids

Account Manager Tips

Invite subject matter experts from your company to help you develop a renewal strategy. Don't assume because you have the business, you'll keep it. Demonstrate that you value your client's business. Create contact plans to keep in touch with key stakeholders in your company and your client's. Which would you prefer?

Suppliers 246
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How to Supercharge Your Account Planning

Janek Performance Group: Account Planning

As such, they often prioritize new accounts. This makes effective account planning essential. With account planning, you identify and target potential sales opportunities within existing accounts. But with account planning, sellers build on the confidence and security they have already established.

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Why change may make your customer results worse

Jermaine Edwards

This is one of a dozen questions every organisation and key account team must ask. What do we do when a customer pivots and you haven’t? What if what you have on offer is no longer as relevant to your customer? And you must know the implications of each. Let me share two examples. Manufacturing company. Adaptation.

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23 Real Estate Automation Ideas to Close More Deals

Hubspot Sales

You might have heard that automation is one of the best ways to improve your business operations, marketing, and sales. But what really is automation, why should you use it, and how can you automate your work as a real estate professional? You can do as much or as little automation as you want.

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The Best Electronic Signature Software – Sign.cc

Agile CRM

This is how electronic signature software can help you create electronic signatures securely. The use of a secure electronic signature saves the cost of getting all the signatures you require, in half the time, but speed doesn’t mean your security is lost in the process. Worried about the security of e-signatures?