Showpad

AUGUST 18, 2020

Sales enablement shouldn’t automate bad practices. The blog post on digital transformation is a great foundation for our discussion here. What are “bad” sales practices? The worst of bad sales practices happens in the prospecting phase, sometimes processed by marketing, sometimes by sales. Really bad. Ungraceful.

Digital Transformation 127

Digital Transformation Sales e-Learning Digitalization 127

Jeffrey Gitomer

APRIL 13, 2011

Write down all the bad things that could possibly happen – and figure out a game plan to avert or deal with each one of them. Get Sales Blog Updates. Dont let your next sales meeting suck! It’s something new and different. It might be better. ways to adapt to change | Ian Prowse says: April 18, 2011 at 10:15 pm. [.]

Leadership 129

Leadership Media Sales Sales Management 129

KAM With Passion

NOVEMBER 11, 2020

In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them. For a blog post on the difference between Account Management and Key Account Management, go here. Then, the same meeting is used to jointly plan ahead. A very pragmatic one.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Brooks Group

MAY 17, 2022

What if salespeople who currently want to run and hide out of fear of having to deliver bad news instead knew how to uncover the opportunity lying before them? . People started asking for a deeper dive on certain topics, so we put together nine-minute long PowerPoint presentations to meet that need.

Supply Chain 88

Supply Chain Co-Creation Facilitation Sales 88

Customer Think

AUGUST 28, 2023

Why corporate overview presentations are a bad, costly habit. I often hear the question, “How much of our company’s corporate overview should we include in prospect meetings?” What’s in this article for you? Two terrific solutions. One adequate solution, if you can’t let them go!

Meetings 40

Meetings Sales 40

Hubspot Sales

FEBRUARY 25, 2019

But meeting your goal is far harder. If a salesperson knocks it out of the park when it comes to sales meetings, for instance, she'll set a goal that'll have her doing more sales meetings than ever before. Imagine you set a goal of getting five executive meetings this month. Anyone can set a goal. Not very high.

Meetings 104

Meetings Sales Negotiation CRM 104

MDI Training

AUGUST 17, 2023

This does not necessarily mean that previous approaches were bad. The time for tolerating bad leadership is over This neglect has long-term negative effects on the company. It’s time to stop tolerating bad leadership. In this blog post, we'll introduce you to two of these tools: Blended Learning, which we use at.

Leadership 52

Leadership Digital Transformation Digitalization Artificial Intelligence 52

Red Star Kim

JULY 17, 2023

These are voices from our past who make critical comments and use the word “should” a lot to make us feel bad. You can also calm yourself before a meeting – possibly using breathing or meditation exercises. Self-compassion should be cultivated – we need to be as kind to ourselves as we are to others.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

SEPTEMBER 20, 2023

Time check before framing and validation check after summary before the conversation First minute = Time check + Framing (Context + Intent + Key message) + Summary (Goal + Problem + Solution) + validation check The author then looks at applying the technique in different situations – emails (especially when forwarding an email chain), instant messaging, (..)

Communication 147

Communication Meetings Publishing Decision-making 147

Red Star Kim

JUNE 12, 2023

Digital marketing update – How to Get 100 Sales Leads in 90 Days On 20 th April there was an information-rich and insightful webinar by Steve Pailthorpe, the CEO of Iconic Digital who I had the good fortune of meeting through the Worshipful Company of Marketors. Blog posts should appear at least once a week but ideally 3-4 times a week.

Digitalization 130

Digitalization Marketing Advertising B2C 130

PandaDoc

APRIL 18, 2023

Ask in person There is nothing like talking to your clients in person — your body language, eye contact, and voice intonations can make a lot of difference compared to online meetings. So it never hurts to use every occasion to meet up with a client if you happen to be nearby. That can’t be further from the truth, though.

e-Learning 52

e-Learning Decision-making Government B2B 52

Hubspot Sales

JULY 9, 2018

They most likely have managers who demand more than 20-30 calls a day and expect just as many meetings booked per week. The Harvard Business Review reported cold calling is ineffective 90% of the time , and more recent research shows that less than 2% of cold calls actually result in a meeting. Assuming a 0.3%

Media 111

Media Meetings CRM B2B 111

Red Star Kim

JULY 1, 2022

She explores “Networking’s bad rep” by observing that it moved from being part of an informally interconnected group to having a purpose of exchanging information and developing contacts. Read the room (Have focus – know who you want to meet, take a moment to watch the dynamics, ask “May I join you?”).

Communication 130

Communication Digitalization Media Meetings 130

Brooks Group

SEPTEMBER 27, 2023

Leverage Technology to Expand Who and When During the pandemic, many organizations were forced to hold fully remote or hybrid meetings. Get any bad or neutral news out of the way early in the agenda, and work your way toward the good news. We’ve seen the pros and cons of using technology to train and collaborate.

Brainstorming 52

Brainstorming Sales Meetings Prioritization 52

Brooks Group

NOVEMBER 29, 2023

Of course, there are myriad reasons for this — both good and bad. On the downside is a reputational crisis caused by some bad apples. Today, you’ll see far more transactors of products and services adopt terms like account, client, partner, and relationship manager for their job title than the overt “sales representative.”

Sales Training 52

Sales Training Account Growth Client Relationships Account Management 52

Hubspot Sales

JUNE 6, 2022

Various Blogs. If your prospect maintains a blog, be sure to read at least the last few posts and comment on them during your call. You should also look over popular industry blogs to get a feel for the trends and challenges your prospect is likely facing. Read what your buyer reads, and read what your buyer writes.

Sales 128

Sales Publishing Decision-making Media 128

PandaDoc

APRIL 17, 2024

They may not want to work for you again if they have had a bad experience. Bad in, bad out: The quality of insights you can gain from CMS depends on the data you input. You may find a less feature-rich option that meets your actual needs. You may need their skills in the future.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

They may not want to work for you again if they have had a bad experience. Bad in, bad out: The quality of insights you can gain from CMS depends on the data you input. You may find a less feature-rich option that meets your actual needs. You may need their skills in the future.

Software 52

Software Software Management Construction 52

Hubspot Sales

JANUARY 31, 2018

I speak on behalf of HubSpot 50 times a year, and at every engagement I tell my audience they should take the hour they use for cold calls to do something that’s not even in their job description: blogging. Meeting in person was not only expensive, it was also a huge pain. In-person meetings are the most inefficient process imaginable.

Sales 145

Sales Media Meetings Brainstorming 145

Zendesk

AUGUST 4, 2021

According to CX Trends, more than half of surveyed customers said they would switch to a competitor after just one bad customer service experience. Without dedicated roles, specialized tools, and strategic reporting, bad CX can put startups in a bad position among competitors. The golden rule of customer service?

Software 98

Software Software Decision-making Investors 98

Red Star Kim

SEPTEMBER 12, 2022

I was hardly able to get off trains and into taxis as I battled my way home from client meetings in Bristol, Cheltenham, Birmingham and Manchester. And you know that whenever the pain is bad, the inflammation is doing damage to your joints. There’s always hope – No matter how bad things get, there’s always hope.

Transportation 264

Transportation Management Government Meetings 264

Strategic Communications

MARCH 31, 2022

The point where these two considerations meet is the “sweet spot” for corporate giving. This is both a good way to avoid any one individual being the “bad guy/gal” and also serves to educate employees on just how challenging this process can be. Giving Guidelines Provide Direction.

Investors 52

Investors Decision-making Publishing Government 52

Zendesk

MARCH 19, 2021

In our Customer Experience Trends Report 2020 , we uncovered a startling statistic: about 50 percent of respondents said they’d switch to a competing brand after just one bad customer experience. Customer satisfaction (CSAT) is a measure of how well a company’s products and services meet customers’ expectations.

Media 98

Media Customer Experience Retail Value Proposition 98

Red Star Kim

DECEMBER 2, 2022

Minimise meetings – Find alternative ways to communicate and/or ensure meetings are kept short by producing papers in advance and showing what decisions are required in meetings. It avoids us getting into (and staying in) bad habits (e.g. Concierge – Available 24/7 to meet all of your needs.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Brooks Group

APRIL 25, 2024

How Your Customer Success Team Can Help Your Sales Team A great customer experience depends on how well both your sales and customer service teams meet the needs of your buyers. Blaming issues on circumstances outside your control, other vendors, or bad luck will quickly give you a bad reputation.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

Zendesk

MAY 26, 2021

Good customer service means meeting customers’ expectations. And meeting customers’ expectations pays off: 75% of customers are willing to spend more with companies that give them a good customer experience, according to our 2021 Trends Report. In the case of more than one bad experience, that number snowballs to 80%.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

Hubspot Sales

AUGUST 25, 2018

A quick Google search or skim through your favorite sales blogs will show article upon article about how to hire the perfect reps, increase customer retention, and write the perfect sales job description -- for good reason. That might not sound too bad -- but when you consider average SDR ramp time is currently 3.2

Sales 111

Sales Acquisition Account Planning Sales Management 111

Hubspot Sales

MARCH 21, 2019

If you’ve never thought much about a company’s sales velocity, take a moment to brush up on this important equation -- and go beyond KPIs to impress your manager or future manager the next time you meet. If your pipeline is packed with bad leads and only a few that actually have a chance of closing, your bottom line will suffer.

Sales 110

Sales Negotiation CRM Organization 110

Hubspot Sales

MAY 10, 2018

Bad customer service (which includes how you treat clients after the close), will be reflected online and hurt your ability to close deals and make quota. I get it, but resist the urge to close bad deals. Be honest with your prospects about how and if your product/service can meet their needs. Image source: HubSpot Service Blog.

Sales 90

Sales Key Account Management Leadership Customer Experience 90

Insightly

DECEMBER 2, 2021

A marketing blog post can become a case study. A trade show can be a way for a potential customer to meet your team. Learn more about the characteristics of a good (or bad) lead, what the biggest concerns are, how they describe a problem they are trying to solve, and if your marketing materials resonate with prospects.

Marketing 98

Marketing Sales CRM Sales Management 98

Insightly

DECEMBER 2, 2021

A marketing blog post can become a case study. A trade show can be a way for a potential customer to meet your team. Learn more about the characteristics of a good (or bad) lead, what the biggest concerns are, how they describe a problem they are trying to solve, and if your marketing materials resonate with prospects.

Marketing 95

Marketing Sales CRM Sales Management 95

SuperOffice

AUGUST 1, 2022

But, before we dive deeper, let me stress this: a low-ticket customer isn’t a bad customer ! Running a blog? The vast majority of site visitors and even leads won’t meet your ICP. Let’s explore 10 actionable strategies for attracting and winning high-ticket customers. High-ticket vs. low-ticket customers.

Decision-making 117

Decision-making Prioritization B2B Marketing 117

Brooks Group

JANUARY 19, 2021

We always believe that sales kickoff meetings should build to some sort of emotional energy charge – a “feel good,” positive feeling that will carry forth into the sales landscape. Virtual meetings are no different. So, get any bad or neutral news out of the way early in the agenda, and work your way toward the good news.

Sales 80

Sales Brainstorming Meetings Sales Training 80

Zendesk

MAY 12, 2021

According to the Zendesk Customer Experience Trends Report , half of customers say they would switch to a competitor after just one negative experience—that number grows to more than 80 percent after multiple bad experiences. CRMs can help your teams meet those demands. CRMs can help your teams meet those demands.

Software 52

Software Software CRM Advertising 52

MTD Sales Training

OCTOBER 24, 2018

This isn’t to say, of course, that you should simply walk away from customers you don’t agree with or who give you a bad time. Saying something like, “I agree that on this occasion, because of circumstances beyond our control, we didn’t meet your expectations, and I have apologised for that. We don’t want you!’”. Happy Selling!

Transportation 109

Transportation Sales Training Meetings Sales 109

Red Star Kim

MARCH 4, 2024

The director stopped the manager meeting with others outside the department. The director declined invitations to meetings with the manager. The director invited the manager to a meeting where he asked him to rethink his decision to leave. The manager produced great evidence-based plans. The manager felt he was getting nowhere.

Management 147

Management Communication Leadership Digitalization 147

Showpad

MAY 7, 2020

If that’s not the case – if you’re not engaged in sales enablement or your current approach doesn’t meet your expectations and deliver desired results, I encourage you to read this blog post with an open mind and heart to establish a thorough understanding of sales enablement. . What does this mean?

Sales 134

Sales CRM Sales Management Digitalization 134