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9 Best Knowledge Base Software Options for Startups and Small Businesses

Groove HQ

A comprehensive guide to the best knowledge base software for your business. The post 9 Best Knowledge Base Software Options for Startups and Small Businesses appeared first on Groove Blog.

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What is Buying Intent?

Upland

They are in the early research phase, seeking information and knowledge about a particular product, service, or solution. However, software solutions often include deciding whether a custom solution will work or if they should go with an off-the-shelf solution. In the case of products, this may involve different vendors.

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16 Advanced Zoom Tips for Better Video Meetings

Groove HQ

We build customer support software here at Groove. We provide an inbox for customer service email collaboration, a knowledge base […]. The post 16 Advanced Zoom Tips for Better Video Meetings appeared first on Groove Blog.

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How to improve help desk support via knowledge management

Apptivo

Centralize your knowledge 2. Support executives have to arm themselves with knowledge at their fingertips about every product and service, their pricing, all policies with regard to service, warranty and all probable faults that can be serviced, etc. As business evolves, knowledge will exist in fragmented places. Write right 7.

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How to boost sales strategy with a deal desk

PandaDoc

To further facilitate deal creation, a deal desk can utilize proposal management software to maintain a knowledge base, proposal templates, and information on past deals What is a deal desk? If yes, then determining who needs to approve the deal, whether it’s a team-based or individual-based effort.

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Are You Letting Your Clients Slip Away? 12 Tips to Keep in Touch

Account Manager Tips

Create a knowledge base for frontline teams 5. Create a knowledge base for frontline teams A knowledge base is vital to improve internal communication and support your frontline teams in dealing with clients. Too many clients, not enough time 12 tips to keep in touch with your client 1. Share the load 4.

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33 Stats to Know if You’re Considering or Planning a Sales Career in 2023

Hubspot Sales

Choosing the right position based on your personality, likes, and dislikes can ensure you thrive in your new career. You’ll also need a thorough knowledge of sales trends and stats to succeed. Glassdoor predicts that SDRs typically make a base pay of $50,304 a year, with commission and bonuses totaling another $18,000-19,000.

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