Jeffrey Gitomer

JUNE 14, 2011

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.

Sales 130

Sales Leadership Meetings Media 130

Jeffrey Gitomer

JULY 7, 2011

Is your customer willing to take that risk by referring you? Here are a few deeper questions to ponder if you didn’t get what you asked for: What have you done to both earn the trust of AND reduce the risk of your customer? Get Sales Blog Updates. Customer Loyalty. Did you deliver more than promised? Categories.

Leadership 119

Leadership Media Sales Sales Management 119

Apptivo

JANUARY 23, 2023

There are overdue tasks from the previous week, as well as a list of contacts, both existing and new customers, who need to be contacted. Manage contacts to overcome challenges that arise during conversion and customer interactions. Consequently, gaining better control over the customer data. It’s already Monday!

Small Business 111

Small Business Management CRM Software 111

Apptivo

JULY 6, 2021

There is no substitute for good customer service. But, it can never replace the feeling that the customers experience after good customer service. Customers are the backbone of businesses and it is the responsibility of owners and managers to make sure that they are never left disappointed. Why Apptivo’s Customers App?

Management 98

Management Investors Software Software 98

Insightly

JANUARY 10, 2024

Chip’s second guest is Jay Baer, a business growth and customer experience strategist and researcher, and author. Jay has advised hundreds of major brands world-wide on how to acquire more customers, and how to maintain the customer relationships they’ve already earned. The value must resonate.

Finance 52

Finance CRM Acquisition Decision-making 52

Zendesk

JULY 30, 2021

This is a free BaseLinker add-on that shows the customer’s orders related to a given email address directly in the Zendesk panel view and one-click takes you to the correct order card in BaseLinker. Forget about the exhausting order database investigation – your customers will be answered faster. Verse for Sell.

e-Learning 52

e-Learning eCommerce Construction Government 52

PandaDoc

OCTOBER 12, 2020

This is where customer segmentation comes in handy as an extremely powerful practice that can drive sales and improve your relationship with customers. What is customer segmentation? Customer segmentation allows businesses to personalize the experiences and tailor products to suit the needs of the specific customers’ groups.

B2C 59

B2C eCommerce Sales B2B 59

Apptivo

JANUARY 2, 2023

Proven Ways to enhance customer experience through Help desk software. Provide great customer service experiences with Apptivo Help desk software. Exceptional customer experiences are the only sustainable platform for competitive differentiation.” – Kerry Bodine. But how can the customer experience be enhanced?

Customer Experience 52

Customer Experience Software Software Prioritization 52

Jeffrey Gitomer

JUNE 30, 2011

You, as the spectator (the customer), paid for and saw a one-hour performance. Filed Under: Attitude , Leadership , Sales Tagged With: attitude training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , leadership , sales skills , selling value. Get Sales Blog Updates. Customer Loyalty. Trackbacks. Categories.

Leadership 93

Leadership Sales Media Retail 93

Apptivo

JULY 28, 2023

Let’s take a look at ERMS and see how it can help businesses overcome email congestion, improve response times, and cultivate unwavering customer happiness. Its goal is to increase the value of email for both the business and its customers. Let’s take a customer support department in an e-commerce company.

Management 52

Management Prioritization CRM Software 52

Strategic Communications

OCTOBER 10, 2023

At Optimizely, AI is being used “for things like tagging images, generation of blog posts and landing page copy, headline creation and variation generation, image generation, SEO research, and content summarization,” Islam notes. These examples are really just the tip of the iceberg.

Artificial Intelligence 52

Artificial Intelligence Media Publishing Brainstorming 52

Nutshell

MARCH 26, 2021

Social proof in sales is the act of using other prospects’ and customers’ behavior as examples to influence your leads. Because when used correctly, it will help you build trust with potential customers, validate their buying decisions, and ultimately, drive more sales for your company. Customer reviews.

Decision-making 71

Decision-making Media e-Learning Software 71

Apptivo

OCTOBER 21, 2021

Customers are a vital part of any business. No customers, no business. So it makes sense that anything that can improve a business’ relationship with existing and incoming customers is a worthy investment. Why does it matter, and how can we optimize these tools to improve sales and customer service? But what is a CRM?

CRM 98

CRM Healthcare Digital Transformation Software 98

PandaDoc

SEPTEMBER 19, 2023

Your product is of service to the widest range of potential customers. The drawbacks include a limited customer base, dependence on a single industry’s performance, and lack of diversification. A basic characteristic of the vertical market is the existence of a specific customer segment with specific needs.

Marketing 52

Marketing Advertising Value Proposition Sales 52

Apptivo

JANUARY 31, 2023

Keeping track of every customer’s name, phone numbers and unique preferences can be challenging in the fast-paced corporate world of today. Helps in Personalizing customer experience Every customer expects to be treated uniquely by the businesses they reach out to. Paper notes and business cards are a thing of the past.

Management 59

Management Sales Software Software 59

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Get Sales Blog Updates. Customer Loyalty.

Sales Training 133

Sales Training Leadership Media Sales 133

PandaDoc

APRIL 11, 2023

The more your business customers are happy interacting with your product or service, the better. The first crucial part of this happiness is your product or service itself and how well it is aimed at the needs of your customers. This is a fact. Product knowledge training is an educational course for salespersons.

Sales 52

Sales e-Learning Communication Decision-making 52

Jeffrey Gitomer

FEBRUARY 14, 2012

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Leadership 102

Leadership Media Sales Training Sales Management 102

Jeffrey Gitomer

NOVEMBER 17, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Media 118

Media Leadership Sales Training Sales Management 118

Jeffrey Gitomer

JANUARY 3, 2012

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Leadership 91

Leadership Media Sales Training Sales 91

Jeffrey Gitomer

MARCH 22, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Media 100

Media Leadership Sales Training Sales 100

Jeffrey Gitomer

AUGUST 3, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. Get Sales Blog Updates. Customer Loyalty. Not sure what I mean? Categories.

Sales Training 107

Sales Training Leadership Media Sales 107

Jeffrey Gitomer

MARCH 22, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Presenting.

Sales 97

Sales Leadership Media Sales Leadership 97

Jeffrey Gitomer

AUGUST 10, 2011

Meanwhile you’re pissed off, you’re off balance, and about to make a bad choice – PLUS you’re mentally blaming the customer for his indecisiveness. Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. I’m about to share 2.5

Sales Training 118

Sales Training Media Leadership Sales 118

Jeffrey Gitomer

SEPTEMBER 29, 2011

Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media. Get Sales Blog Updates. Customer Loyalty.

Sales Training 93

Sales Training Leadership Media Sales 93

Jeffrey Gitomer

JULY 26, 2011

New prospective customer not looking to buy yet. Existing customer who you are building a relationship with and/or who is ready to buy. Talk about customers in common or business things you have in common (experiences, jobs, etc.). Get your customer to bring a referral for you, and you bring a referral for your customer.

Media 104

Media Leadership Sales Sales Training 104

Jeffrey Gitomer

OCTOBER 19, 2011

Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Get Sales Blog Updates. Customer Loyalty. Categories.

Leadership 125

Leadership Media Sales Training Meetings 125

Jeffrey Gitomer

MARCH 14, 2011

Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Leadership 103

Leadership Media Sales Sales Training 103

Jeffrey Gitomer

MARCH 31, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Ted says: June 1, 2011 at 1:31 am. This is useful to help almost anyone increase their close rate. Speak Your Mind Cancel reply. Categories.

Media 88

Media Leadership Sales Sales Training 88

Jeffrey Gitomer

DECEMBER 9, 2011

Filed Under: Attitude , Customer Loyalty , General , Presenting , Sales Tagged With: attitude training , corporate sales training , establishing trust , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales blog , sales leadership , sales trainer , sales training , selling with social media. Customer Loyalty.

Leadership 80

Leadership Media Sales Training Sales Leadership 80

Jeffrey Gitomer

FEBRUARY 21, 2011

Well, whatever you do is probably what your customers are doing. They don’t want to know how to spend money; they want to know how to create more value more for themselves, their people, and their customers. Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Sales 88

Sales Leadership Media Profitability 88

Red Star Kim

APRIL 12, 2023

RACE by Dave Chaffey) focus on customer acquisition (Reach, Act, Convert, Engage). Another aspect of the culture shock is that in professional services we refer to clients rather than customers. HubSpot puts it more succinctly: customers buy products, and clients buy advice and solutions.

Media 130

Media Marketing B2C Stakeholders 130

Jeffrey Gitomer

APRIL 19, 2011

Filed Under: Attitude , Generating Referrals , My Books , Presenting , Sales , Success Tagged With: attitude training , business social media , corporate sales training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , persuasion , presenting , sales presentations , sales skills , selling with social media.

Sales Training 126

Sales Training Media Leadership Sales Management 126

Zendesk

JUNE 15, 2021

You receive an email from Lowe’s claiming that a new LG model is a customer favorite. As customers turn more toward their inner circles and fellow consumers for recommendations, it only makes sense that brands rely heavily on user-generated content, influencers, and customer advocacy. How to build a customer advocacy program.

Sales 64

Sales Leadership CRM Brainstorming 64

Jeffrey Gitomer

AUGUST 30, 2011

Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Sales Training 84

Sales Training Media Leadership Sales 84

Jeffrey Gitomer

MARCH 8, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Do you have a similar video regarding the topic of “listening”? Let me know. Thanks, Dave. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar.

Leadership 82

Leadership Sales Media Sales Training 82

Jeffrey Gitomer

FEBRUARY 18, 2011

Get Sales Blog Updates. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Guy says: February 20, 2011 at 4:55 pm. Gitomer gets it! Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Overcoming Objections.

Sales 82

Sales Leadership Media Sales Training 82