Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Key Account Managers can, in turn, provide insights on maintaining long-term client relationships, personalizing solutions, and handling complex client issues. Collaborating on Client Onboarding and Transition Sales Managers and Key Account Managers can collaborate during the client onboarding and transition process.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

DemandFarm

MAY 2, 2024

Effective relationship management transcends mere customer satisfaction—it’s a strategic endeavour that involves nurturing deep connections that foster loyalty, satisfaction, and mutual growth. What Is Relationship Management with an Example? Their responsibilities include: 1.

Management 40

Management Banking CRM Profitability 40

Showpad

MAY 14, 2021

Whether that means focusing a little bit more on onboarding (if ramp time is a problem) or on inspiring collaboration between sales and marketing teams. Develop an ongoing communications plan : A lack of communication will doom your sales enablement strategy before it even has a chance.

Sales 59

Sales Stakeholders Construction Leadership 59

Insightly

SEPTEMBER 27, 2023

Structured approach to onboarding and training elevates user adoption To effectively implement a CRM at a small , midsize company or even an enterprise -sized company, one must possess a unique blend of skills and knowledge, ranging from sales pipelines to database management and third-party integrations.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Structured approach to onboarding and training elevates user adoption To effectively implement a CRM at a small , midsize company or even an enterprise -sized company, one must possess a unique blend of skills and knowledge, ranging from sales pipelines to database management and third-party integrations.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

MARCH 17, 2022

Manage the process for customer escalations, ensuring all the proper stakeholders are involved. Develop and manage relationships with the client stakeholders to deliver regular communications, manage and support Tahora events, deliver marketing materials and maximize onboarding success. Apply here: [link].

Customer Success 19

Customer Success Customer Life Cycle Stakeholders Onboarding 19

SmartKarrot

MARCH 29, 2022

Role: Customer Success Director (West – Remote) Location: Remote, San Francisco, CA, US Organization: Included Health As a Customer Success Director, you will serve as the primary relationship owner, achieving trusted advisor status with customer contacts. Establish professional and productive relationships with key stakeholders.

Customer Success 19

Customer Success Transportation Client Relationships Stakeholders 19

PandaDoc

MAY 28, 2024

Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. Customer knowledge even transfers to other areas, such as improving client onboarding. At the same time, they need to look for problems that clients may not be aware of.

Sales 52

Sales e-Learning Healthcare Software 52

SmartKarrot

NOVEMBER 30, 2023

Pragya stressed the importance of maintaining communication with stakeholders, ensuring that both the decision-makers and end-users understand the product’s purpose and value. Proactive onboarding, where the customer success team takes the lead, increases the likelihood of client retention.

Management 10

Management Stakeholders Value Proposition Onboarding 10

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. Begin training from your first onboarding sessions, and seek to create sales training that gets reps excited with collaborative learning.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

AUGUST 29, 2022

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Ensure a successful and robust onboarding experience for all new customers.

Customer Success 19

Customer Success Procurement Onboarding Government 19

Insightly

NOVEMBER 1, 2022

Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Remember — retaining customers is significantly cheaper than onboarding new ones. Customer intimacy: Armed with the data you’ve gathered, you can refine how you communicate with customers.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

JANUARY 28, 2022

Own the health of your client relationships in all respects: product utilization, campaign success, contract renewal, and beyond. Establish and maintain a solid relationship with the users through one-shot campaigns, seasonal initiatives, and daily communications. Apply here: [link].

Customer Success 19

Customer Success Onboarding Value Proposition Facilitation 19

SmartKarrot

NOVEMBER 10, 2022

Create and manage an effective team relationship between all relevant stakeholders. Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

Showpad

OCTOBER 31, 2019

Every minute spent trawling the inbox for one piece of collateral or a prospect pool of a thousand names deep is valuable time spent not selling or furthering a client relationship. An instrument for Sales onboarding : Getting new reps up to speed on policies, content, and other specifics takes time.

Sales 53

Sales Client Relationships Procurement Decision-making 53

SmartKarrot

SEPTEMBER 21, 2021

Partner closely with Castlight executive leadership team to strengthen client relationships and formulate growth strategy. Take ownership of new accounts and manage their onboarding process. Manage and report the overall clients success to internal stakeholders. Monitor usage and customers’ engagement level.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems. Build a client relationship and act as a trusted advisor to the client.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

APRIL 15, 2022

As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Partner closely with Manage, hire, develop and onboard a team of strategic account executives to serve the needs of the customers and business. Plan, schedule and oversee key client communication points.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

MARCH 25, 2022

Collaborate with the Pacvue Training and Education team to build out the content for product onboarding and education. Own the client relationships and provide tactical support for strategic accounts. Build, manage, and lead the Customer Success team for Pacvue Commerce.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

MAY 10, 2023

Successful Communication. You must genuinely make sure that client and corporate expectations are realised. Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them. Understanding consumer outcomes through a continuing and expanding client relationship.

Customer Success 19

Customer Success Client Relationships Stakeholders Onboarding 19

SmartKarrot

APRIL 25, 2022

Apply here: [link] Role: Customer Success Manager Location: Austin, TX, US (Hybrid) Organization: Ed-Fi Alliance As a Customer Success Manager, you will be developing strategic direction for pre and post-member implementation, managing onboarding and technology optimization, and the Ed-Fi adoption journey.

Customer Success 19

Customer Success Client Relationships Communication Stakeholders 19

SmartKarrot

APRIL 6, 2022

As a Customer Success Manager, you will be managing all aspects of client success from initial onboarding, training, upsell and ultimately renewal. Managing client expectations for workflow and responsibilities. Deliver a world-class experience to an expanding portfolio of clients across UK and Europe.

Customer Success 19

Customer Success Value Proposition Onboarding Customer Experience 19

SmartKarrot

APRIL 12, 2022

Role: Director of Customer Success Location: New York, NY Hybrid Organization: Crealytics As a Director of Customer Success, you will develop strong connections with key client stakeholders to understand their needs and invest in their long-term success.

Customer Success 19

Customer Success Account Management Retail Advertising 19

SmartKarrot

FEBRUARY 16, 2022

Develop a strong relationship with the executive leadership buyer of an account. Provide consistent feedback to stakeholders regarding teams’ progress, as well as receive feedback. As a Customer Success Manager, you will be responsible for all day-to-day client interactions.

Customer Success 19

Customer Success Customer Experience Client Relationships Stakeholders 19

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

JUNE 7, 2021

Identifying, developing, and maintaining strong relationships with stakeholders at all necessary levels (C-suite, management and functional) within the customer organization to understand and influence their project strategies. Build and maintain strong, long-lasting mutually beneficial client relationships.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

Arpedio

MARCH 5, 2024

These solutions encompass a range of functionalities aimed at optimizing the way businesses engage with their clients, from initial onboarding to ongoing support and beyond. By centralizing communication tools within the platform, businesses can facilitate seamless interactions between account managers, clients, and internal teams.

Account Management 52

Account Management Management Client Relationships Facilitation 52

SmartKarrot

NOVEMBER 11, 2020

Develop effective customer success programs to ensure successful onboarding, adoption, retention, and revenue growth. Lead the onboarding process by translating the client’s visual requirements to our production team and system, and handle client systems training.

Customer Success 10

Customer Success Onboarding Key Account Management Government 10

SmartKarrot

MARCH 8, 2021

Apply here: [link] Role: Customer Success Manager Location: England, United Kingdom Organization: TrafficGuard As a Customer Success Manager, you will provide onboarding support to customers. Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders towards launch.

Customer Success 10

Customer Success Customer Experience Onboarding Client Relationships 10

SmartKarrot

DECEMBER 29, 2020

Take a proactive role in contract strategy and negotiation while also leading multi-year renewal negotiations with the clients and internal stakeholders. Onboarding high-growth brands by helping them set up LimeSpot products and educating them on how LimeSpot can help increase their sales and conversion by applying the best practices.

Customer Success 10

Customer Success Negotiation Stakeholders Client Relationships 10

SmartKarrot

NOVEMBER 25, 2020

Demonstrate the ability to balance multiple client relationships simultaneously and work cross-functionally with both internal and external stakeholders. Build strong relationships with key enterprise stakeholders. Manage large enterprise accounts including account growth and driving product utilization.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

MAY 26, 2021

Manage complex content and communication projects across teams and divisions within the clients’ organizations. Collaborate with the Success and Sales Teams to convert pilots into deep client relationships. Communicate effectively and intelligently on Citia’s relevance in the market.

Customer Success 10

Customer Success Digital Transformation Government Client Relationships 10

SmartKarrot

FEBRUARY 18, 2021

Establish a trusted/strategic advisor relationship with the clients and continue to drive the value of the products throughout the client relationship. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. Build and maintain strong, long-lasting customer relationships.

Customer Success 10

Customer Success Stakeholders Client Relationships Customer Experience 10

SmartKarrot

JULY 8, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Blackbaud As a Customer Success Manager, you will build and maintain strong strategic relationships with c-suite executives, senior directors and managers, and other key stakeholders across the customers, gaining trust and respect.

Customer Success 10

Customer Success Leadership Client Relationships Stakeholders 10

SmartKarrot

OCTOBER 6, 2022

An Account Manager is a professional responsible for building and maintaining healthy client relationships. They are also responsible for staying up to date on what is happening in the industry and ensuring excellent communication with the customers. Who is an Account Manager? Their efforts are aimed at two things – .

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

JUNE 23, 2020

As an engagement manager, you will have to troubleshoot customer issues very frequently, collect the feedback about the product features and communicate to the internal team at Expanse. You will be responsible for driving onboarding, engagement training, check-ins, technical guidance, and security analysis.

Customer Success 10

Customer Success Finance Client Relationships Stakeholders 10