Mike Kunkle

MAY 11, 2022

Includes territory planning, account planning, sales call planning, leading sales meetings, task management, using CRM, sales enablement tools, other technology tools and performance support, action planning, calendaring, project management, change management, and personal productivity practices. Value Creation. Business Acumen.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Red Star Kim

JUNE 15, 2023

no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals). How should firms identify their strategic accounts? profit, growth and core legal services) How can Nexl help law firms execute their Strategic Account initiatives? (no-data-entry

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

DemandFarm

AUGUST 31, 2023

KAM principles encompass fostering robust relationships, tailoring solutions, maintaining consistent communication, prioritizing the long term, and constantly reviewing and adapting strategies. Going beyond the data to see the customer journey as a partnership builds a culture of co-creation, mutual growth and sustained loyalty.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

KAM With Passion

MARCH 17, 2022

Eventually, the KAM initiative was put on hold and other initiatives were started on the technical support, on the product evolution communication process with the customer as well as on managing expectations setting during the sales process more carefully. Managing customers well requires 3 complementary capabilities.

Key Account Management 130

Key Account Management Account Management Co-Creation Global Accounts 130

SBI

AUGUST 23, 2021

With the acquisition, Bigtincan adds best-in-class solutions for course authoring, course content creation, 1:1 video coaching with AI-scoring, and readiness scorecards to help customers train, coach, and assess the buyer-readiness of all customer-facing teams including frontline sellers, field marketing, and support. Media Contact.

Co-Creation 55

Co-Creation Acquisition Financial Services Onboarding 55

Arpedio

MARCH 7, 2022

ABM should be customer-led and team-enabled Sales and marketing need to co-orchestrate the account plan Mapping out the customer journey is absolutely crucial ABM starts with a mindset change and management needs to support this cultural shift Watch the LinkedIn Live session here. Again, it’s about co-orchestrating. Key takeaways.

Co-Creation 52

Co-Creation Account Management Account Planning Key Account Management 52

CoSell

MAY 27, 2021

Often, you need to dive deep into the data, and at the same time, communicate with your heart. The numbers show that 56% of B2B companies achieve a 75% adoption rate of CRM tools. By recognizing the person beyond the label, you can support true co-creation. It’s a fine art and science. Partners are not vendors.

Co-Creation 52

Co-Creation B2B Customer Value Profitability 52

Zendesk

OCTOBER 19, 2021

Consultants: Consultants manage the creation and productivity of different sales channels and are paid by the parent company. It also creates a model for open communication so that measuring sales channel status is easier down the line. Co-invest in sales reps with your partner. Example: Real estate brokers.

Food and Beverage 98

Food and Beverage Sales Retail Onboarding 98

Arpedio

JANUARY 25, 2023

It’s an important component of Customer Relationship Management (CRM) and helps to ensure that the most important customers are given the highest priority. Proactive communication Make sure to stay in contact with your customer and keep them informed of any changes or updates.

Account Management 52

Account Management Management Account Planning Co-Creation 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. I didn’t really communicate it to anybody. Most companies will have invested in some form of CRM or another. Alex 06:30.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Showpad

OCTOBER 9, 2020

Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. We’re making the course creation experience significantly easier. We’ve got you covered. Check out Santucci’s session.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Account Management Skills

APRIL 3, 2023

What is your CRM doing? Very popular 10 years ago, it didn’t really work, co-creation is fine to a point. And it tapered out a little bit, a lot of bang into co-creation. But it gets back to that co-piloting, that this isn’t taking your, well, it’s probably going to take some jobs in fairness.

Co-Creation 52

Co-Creation Account Management Procurement Management 52

Zendesk

NOVEMBER 30, 2023

Zoom is the leader in modern enterprise video communications–with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Maven AGI Co-Pilot Maven AGI Co-Pilot (Support) is the modern AI-powered co-pilot for your support team.

Co-Creation 52

Co-Creation CRM Communication Customer Experience 52

Zendesk

SEPTEMBER 19, 2022

Fix the problems.” — Ben Sardella , co-founder of Datanyze. We’ve fired top performers because they didn’t fit our culture [and slowed us down].” — Wiley Cerilli , CEO and co-founder of SinglePlatform. It takes time to break bad habits, so repetition is key.” — Neil Patel , co-founder of Quicksprout. Stay present and accessible.

Co-Creation 52

Co-Creation Sales Decision-making Sales Leadership 52

Apptivo

DECEMBER 15, 2023

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics. In contrast, CRM software has a broad focus on managing the entire customer lifecycle.

Software 52

Software Software Retail Media 52

Apptivo

DECEMBER 15, 2023

Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics. In contrast, CRM software has a broad focus on managing the entire customer lifecycle.

Software 52

Software Software Retail Media 52

Hubspot Sales

APRIL 23, 2021

communications platform). Squarespace is a website creation and management tool to get your business online and ready for customers. Zendesk is a customer service software and sales CRM that helps you respond to customer inquiries and needs. Slack is a communications platform that's taken the business world by storm.

Small Business 95

Small Business Finance Banking eCommerce 95

Nutshell

MARCH 19, 2021

Co-marketing: Co-marketing happens when two companies create one piece of content together. It’s a great strategy if you can find the right partner because it reduces the burden of both content creation and content marketing. So don’t skimp out and send subpar communications! Create amazing email content.

Marketing 71

Marketing Co-Creation Media Advertising 71

SBI

JANUARY 6, 2022

Nowadays, the most significant sales departments rely on CRM or SFA systems, allowing them to scale sales. Filip Witkowski Co-Founder, Crescendo. Filip co-founded Sependa, Inc in 2016; it’s flagship product, Crescendo, continues to simplify the way sales teams work .

Co-Creation 60

Co-Creation Sales Decision-making Negotiation 60

SmartKarrot

AUGUST 18, 2022

When we needed information, Google gave us a search engine; when we needed to send written communication over the internet, Google gave us emails; when we wanted virtual meetings, Google gave us Meet… From time to time, Google has been addressing our personal and professional (business) needs with its high-efficiency, easy-to-use SaaS products.

Co-Creation 10

Co-Creation Prioritization CRM Meetings 10

Hubspot Sales

OCTOBER 8, 2019

HubSpot CRM. HubSpot CRM automates the nagging tasks that distract sales reps from selling. Albacross helps B2B sales reps identify potential customers who have visited their website and automates directly to your CRM for easy outreach. Bonus: it integrates with your CRM to automatically log call activity. Price: Free.

Sales 95

Sales CRM Software Software 95

PandaDoc

MAY 25, 2021

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. In 2010, co-founder and CEO of Salesforce, Marc Benioff was quoted as saying. Category: Business Communication. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52

PandaDoc

MAY 25, 2021

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. In 2010, co-founder and CEO of Salesforce, Marc Benioff was quoted as saying. Category: Business Communication. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52

Hubspot Sales

MAY 22, 2018

How will you communicate with your customers? Due to the overwhelming growth of inline hockey throughout the United States, the company's promotional plans are open to various media and a range of marketing communications. There are loads of options out there, and you’ll want to evaluate the CRMs that cater to small businesses.

Finance 145

Finance Business Planning Small Business Investors 145