Zendesk

APRIL 5, 2021

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work. percent believe their team will still be fully remote this time next year. What is remote work?

Remote Working 98

Remote Working Internet Meetings Digitalization 98

Hubspot Sales

JUNE 23, 2020

This includes adopting practices such as sustainable remote work strategies for the health and safety of your employees. Accessing digital tools that track and highlight the different points of the sales journey will be crucial to planning future playbooks. Invest in digital experiences.

B2B 120

B2B Digital Transformation Virtual Selling Digitalization 120

Hubspot Sales

MAY 11, 2020

Remote work is the new normal for many professionals, and salespeople are being tasked with meeting and exceeding their sales quotas while making a swift transition to working from home. Stellar sales work is possible outside of a traditional company office. Establish clear communication channels.

Management 120

Management Remote Working Energy and Utilities Sales 120

Hubspot Sales

AUGUST 11, 2020

Everything from large-scale conferences to staff meetings, to meetings with prospects, are hosted remotely. Video conferencing tools are a worthwhile investment for organizations of all sizes, especially with remote work becoming the norm. Zoom is also part of the HubSpot ecosystem and connects seamlessly with your CRM.

Software 143

Software Software Meetings Decision-making 143

Red Star Kim

JUNE 15, 2023

This article from January 2023 Strategic Account Management for Law Firms in the Age of Remote Working – Nexl answers the questions: What is strategic account management (SAM)? no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals).

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Hubspot Sales

MAY 25, 2020

For instance, consider going for mid-tier decision-makers, rather than continually trying to communicate with busy business owners. However, because you only get part of the picture with your CRM technology, it’s important to find ways to augment that internal data. Embrace the New Digital Landscape. Make the Most of Your Data.

Digitalization 109

Digitalization CRM B2B Software 109

PandaDoc

MARCH 9, 2024

Effective communication, team collaboration, and employee engagement are the cornerstones of the new-age work culture. In fact, 72% of business leaders believe a workplace’s productivity levels increase due to effective communication. And tools like Slack have revolutionized team communication and collaboration.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

Hubspot Sales

MAY 5, 2020

The key to success for an inside sales team working remotely is to shift the primary focus to two-way interactive dialogues between individual contributors and direct management. It is a valuable opportunity to share best practices within the organization and to help engage the broader team when we are working separately.

Sales 107

Sales Sales Leadership Leadership Remote Working 107

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. Set your personal phone and communication channels to “do not disturb” so you’re able to focus. Use digital events to generate leads. Digital events were already on the rise before COVID-19.

Sales 104

Sales Digitalization Media Software 104

Nutshell

APRIL 28, 2020

Last year, remote work was a growing trend. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Fortunately, there are a few things you can do to ease your transition into remote work.

Remote Working 121

Remote Working Sales Software Software 121

ACT

MAY 16, 2023

For instance, by using a customer relationship management (CRM) like Act! , You can also opt for hybrid or remote work arrangements to reduce your carbon footprint as employees won’t have to travel to work daily in gas-guzzling vehicles. Train them so they can work in unison to bring your vision to life.

Small Business 52

Small Business Supply Chain Energy and Utilities Manufacturing 52

Showpad

MAY 7, 2021

respondents said all field sales reps were transitioned to remote work and video conferencing. respondents with an entirely remote salesforce (4%). Before COVID, 52% of global respondents said traditional sales interactions were more important to customers, compared to the 48% that preferred digital sales interactions.

Sales 59

Sales Digitalization Onboarding Remote Working 59

Hubspot Sales

MARCH 18, 2020

By implementing sales automation processes, your organization can save time with tasks such as updating CRM records, gathering data on leads or filling in necessary paperwork, to increase the amount of time that can be allocated to "sales-critical" activities. As a result, reps spend more time communicating with and closing more leads.

Sales 96

Sales Remote Working CRM B2B 96

ACT

JANUARY 13, 2023

Instead of speaking to consumers as traditional direct marketing does—with one-way communication—conversational marketing invites them to have a conversation with you for purposeful interactions. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Zendesk

AUGUST 10, 2021

But what started as an emergency order quickly became the new way of life, giving rise to a truly digital-first marketplace. Set your personal phone and communication channels to “do not disturb” so you’re able to focus. Use digital events to generate leads. Digital events were already on the rise before COVID-19.

Sales 52

Sales Digitalization Media Software 52

Strategic Communications

JANUARY 12, 2021

Specifically for marketers, business messengers delivering personal, contextual, and real-time communication to website visitors or customers and are a key component to every marketing strategy, from website optimization to [account-based marketing],” Murphy-Reuter says. This article first appeared in destination CRM.).

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. . . Many Americans who have switched to remote work recognize the benefits. There’s zero commute and a comfortable work environment. Here’s why adopting a unified CRM can be a smart choice for your remote teams.

CRM 98

CRM Remote Working eCommerce Onboarding 98

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Insightly

JUNE 2, 2021

of households reported at least one member switching from in-person work to telework. 40 tips for remote work. Here’s how to stay productive & keep a work-life balance while working remotely. Many Americans who have switched to remote work recognize the benefits. Poor communication.

CRM 52

CRM Remote Working eCommerce Onboarding 52

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. How to build a successful digital-first service strategy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Apptivo

APRIL 16, 2021

Bringing businesses to remote areas. As the remote working trend is now higher than ever, there is a huge impact on the employees and has caused them to stay at home and continue working remotely. Increase in remote working. Customers looking for new experiences.

Remote Working 85

Remote Working Digitalization Decision-making Facilitation 85

SmartKarrot

SEPTEMBER 15, 2022

The cloud has also introduced new enterprise products, such as ERP (enterprise resource planning) solutions and CRM ( customer relationship management ) answers. Is Cloud Computing Changing Remote Work in a Post-Covid World? However, it is also true that remote work is changing in a post-Covid world.

Remote Working 10

Remote Working Internet Software Software 10

Insightly

JUNE 3, 2022

Rather than waiting for a return to “normal,” smart sales teams are seeking a way forward—which requires a creative, hybrid approach that blends digital channels with traditional in-person interactions. How to make it work for you. Adjust tactics for digital leads. Gen X has unique communication preferences.

B2B 98

B2B Value Proposition Decision-making Sales 98

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. To go paperless , you should try to digitize as many processes as possible.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Showpad

OCTOBER 9, 2020

Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. 2020 has seen us shift to full remote work and tweak go-to-market strategies as the buyers’ needs are changing. Working from home (WFH) should extend indefinitely. How Showpad is evolving to support our customers.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

Insightly

JUNE 13, 2023

You’ll operate a marketing automation platform and likely work with the sales ops team running the company’s CRM. When you move to a new company, you can guarantee that you’ll grow by learning how to work with new and different people. If you work in an agency, you’ll find yourself interfacing with clients.

Marketing 98

Marketing Remote Working Decision-making Meetings 98

Zendesk

APRIL 15, 2022

Most prospects are happier to communicate through email than via phone, text, social media, or in person. 8 out of 10 prospects prefer emails to other forms of communication. If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. Cold calling sales stats.

Sales 52

Sales Sales Technology CRM Remote Working 52

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. Buyer engagement, a little less conversation, a little more digital. Tadaam, a cable broadband service provider, tuned into the effects of remote working.

Meetings 59

Meetings B2C Stakeholders B2B 59

Zendesk

AUGUST 26, 2022

This requires a centralized location for all relevant communications and open support tickets, and the ability to streamline information between sales, marketing, and support teams. So, how can integrations between your support platform and tools like your CRM improve the customer experience? Are you still working with spreadsheets?

Customer Experience 52

Customer Experience CRM Software Software 52

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. This also means that your inside reps’ customer relationships are founded on swift communication. This will allow your team to work together efficiently and encourage further sales.

Sales 52

Sales Decision-making Client Relationships Software 52

Nutshell

JULY 17, 2020

Combined sales and marketing software helps growth teams communicate better, coordinate their efforts, and save money. . Keap, another small business favorite, is an email marketing and sales platform that organizes all of your client information and daily work in one user-friendly dashboard. out of 5-star user rating. COMING SOON!

Software 71

Software Software Marketing Sales 71

Hubspot Sales

DECEMBER 1, 2020

Of all the differences between selling in a remote organization and being a part of an office space, the challenges of complete and transparent communication are some of the few similarities that persist. Some digital note-taking tools can allow for real-time collaboration within the same set of notes for remote sales teams.

Meetings 136

Meetings Decision-making Stakeholders Sales 136

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”.

Communication 130

Communication Facilitation Leadership Stakeholders 130