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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Our Learnings and Advice. Communication is critical. Segments are managed by leaders specialized in each industry. “In

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Update on marketing and business development (M&BD) team structures

Red Star Kim

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They learn about their markets and clients, help formulate strategy and develop plans. Or their focus may be on digital and predictive analytics.

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Conversation skills book review 1 – How to talk to anyone about anything – James W. Williams

Red Star Kim

I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. I’m often asked if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic.

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22 tips on being a persuasive writer in professional services

Red Star Kim

This post acts as a reminder and additional learning resource for the delegates. We can learn from the approach used by TED lectures. How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage).

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The best ways to protect customer information in CX

Zendesk

Digital customer experiences are critical for surviving in a connected world. At an increasing rate, restaurants have adopted app delivery services, fitness memberships pivoted to virtual exercise experiences, retail now rely heavily on e-commerce, and office work accelerated business services like Zoom, Slack, and DocuSign.

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Thankful for new integrations

Zendesk

Approve/Reject and Export processes give your finance team the control to see the refund requests that agents make. When finance approves or rejects, the agent is instantly notified and the ticket is updated for auditing purposes.

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2023’s Top 10 Insightly CRM Integrations

Insightly

In today’s interconnected digital environment, where data is king and customer expectations are high, integrations are beneficial and essential for any business seeking to leverage a CRM fully. This includes tools for email, marketing automation, finance, project management, and customer support.

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