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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Our Learnings and Advice. Being part of a community like SAMA, to learn about best practices, is essential.

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Update on marketing and business development (M&BD) team structures

Red Star Kim

They learn about their markets and clients, help formulate strategy and develop plans. Here, the M&BD professionals – and perhaps those from other disciplines (such as finance or human resources) – will be formed into temporary project teams to assist with particular initiatives.

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Conversation skills book review 1 – How to talk to anyone about anything – James W. Williams

Red Star Kim

I’m often asked if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic. He argues that confidence and charisma are skills that can be learned, honed, practiced and mastered. Easier said than done but he offers an exercise to check in with yourself and a series of questions.

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Thankful for new integrations

Zendesk

Approve/Reject and Export processes give your finance team the control to see the refund requests that agents make. When finance approves or rejects, the agent is instantly notified and the ticket is updated for auditing purposes.

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22 tips on being a persuasive writer in professional services

Red Star Kim

This post acts as a reminder and additional learning resource for the delegates. We can learn from the approach used by TED lectures. An example might be: “Five things every Finance Director asks” or “What every General Counsel considers when choosing a law firm”. Persuasive writing convinces the reader of a particular point.

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The best ways to protect customer information in CX

Zendesk

Digital customer experiences are critical for surviving in a connected world. At an increasing rate, restaurants have adopted app delivery services, fitness memberships pivoted to virtual exercise experiences, retail now rely heavily on e-commerce, and office work accelerated business services like Zoom, Slack, and DocuSign.

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Dubai, Madrid and soon Bangkok – around the world with MDI

MDI Training

At the pitch, we were able to convince them with an innovative presentation using an e-learning tool and a concept based on the 70-20-10 model, where the focus is on maximum practical benefit and integrated transfer assurance. Learning Objectives. After all, this is exactly our playground. Dubai: (Midde East+Africa).