Strategic Account Management Association

FEBRUARY 2, 2021

The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face. Doing that virtually is difficult, to say the least.”. Figure 5: Most common challenges of virtual selling.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

MARCH 2, 2022

There’s no better way for your organization to convey what it’s like to work for you than through those people who are already onboard – so get your employees involved in brand ambassadorship. #2: It starts with communication. But communication preferences can vary quite a lot across generations. Why is that?

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

PandaDoc

APRIL 17, 2024

Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. CMS is a system that can assist with the hiring and onboarding of contractors. Highlight the importance of compliance during onboarding.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. CMS is a system that can assist with the hiring and onboarding of contractors. Highlight the importance of compliance during onboarding.

Software 52

Software Software Management Construction 52

Red Star Kim

OCTOBER 16, 2023

A starting point was onboarding where data, preferences, potential and priority assessment took place. Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) Change management book – Switch (Chip & Dan Heath) (kimtasso.com) Education and internal communications People experience anxiety and fear when they are uncertain.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

MARCH 16, 2023

This included improving internal communication and collaboration as well as motivation to devote time to internal and external referrals: cultivate a cross-selling culture. Internal communication – Why, how and what (kimtasso.com). And a key theme is on culture change. They need to be focused.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Strategic Account Management Association

AUGUST 6, 2021

Key Account Planning: Outlines a standardized methodology and template for key account planning, which has enabled the team to use account plans as a communication vehicle for internal and customer-facing purposes. Communication is critical. We also introduced a series of new processes that are currently building to maturity.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Brooks Group

FEBRUARY 1, 2024

Data from our 2024 Sales Leader Trend Report shows that 87% of successful teams have extensive, structured onboarding. You can improve the effectiveness of your sales onboarding and ramp-up efforts by introducing new sales team members to your sales organization’s common language.

Onboarding 77

Onboarding Sales Sales Training Communication 77

Red Star Kim

AUGUST 31, 2023

There are 15 people in M&BD – eight in BD and bids and seven in marketing, communications and events. Senior level all the way down to junior and include those that are already onboard but also the trickier ones to convert as well. The firm has a sector focus on health/social care, emergency services and housing.

Marketing 130

Marketing Leadership Government Logistics 130

Red Star Kim

NOVEMBER 13, 2023

EQ covers a lot of the important abilities people need to support good communications and relationships. We talked about the importance of employer brands too ( Employer Value Proposition – EVP – at DAC Beachcroft is described in this post PM Conference Report 2022: Strategy implementation (kimtasso.com) ). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

SmartKarrot

OCTOBER 11, 2023

When it comes to customer onboarding , time and consistency is of high importance. Hence, optimizing customer onboarding is imperative, and playbooks assist in optimizing the process by bringing in consistency, predictability and trackability. An onboarding playbook is designed to ensure customers realize value swiftly and effectively.

Onboarding 10

Onboarding Decision-making Customer Success Customer Experience 10

ProlifIQ

FEBRUARY 13, 2023

As a customer success manager, successful customer onboardings are critical to the success of your company and the customers you serve. When customers have a positive onboarding experience, they are more likely to adopt the product effectively, continue using it over the long term, and refer others.

Account Planning 52

Account Planning Onboarding Sales Customer Success 52

Hubspot Sales

MARCH 27, 2023

Here are just a few ways to market your online services: Content marketing: Creating informative and interesting content, like blogs, images, videos, or other web pieces, that can drive traffic to your website and increase engagement. Nurturing with a personalized approach helps leads become customers.

Media 125

Media e-Learning Onboarding Marketing 125

PandaDoc

MARCH 9, 2024

Effective communication, team collaboration, and employee engagement are the cornerstones of the new-age work culture. In fact, 72% of business leaders believe a workplace’s productivity levels increase due to effective communication. And tools like Slack have revolutionized team communication and collaboration. user/month.

Co-Creation 52

Co-Creation Communication Meetings Onboarding 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Insightly

APRIL 28, 2021

Dynamic marketing teams can use project management software to better collaborate and communicate, and, ultimately, ensure business success. . . Communication is splintered. How do you communicate project status with stakeholders? Its simple design is a great fit for teams concerned about onboarding. Google Sheets.

Management 84

Management Remote Working Onboarding Software 84

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Brooks Group

DECEMBER 13, 2023

Start early by setting expectations and introducing new hires to your company culture during the onboarding process. For current team members, use your one-to-one meetings to communicate expectations around goals, their sales territory, and the key performance indicators you’ll be tracking.

Sales 94

Sales Sales Training Communication Meetings 94

Brooks Group

MARCH 25, 2024

The IMPACT sales training program begins with a sales assessment of each participant to understand their behavioral patterns, communication styles, and decision-making processes. When everyone follows the same overarching process, it promotes unity, communication, and collaboration across the sales force.

Negotiation 81

Negotiation Sales Training Decision-making Sales 81

Hubspot Sales

MAY 26, 2023

If you lead a sales team, don’t leave your agents empty-handed; give them the training and resources they need to be prepared to communicate with customers and prospects. Training Sessions One way to gain knowledge and confidence to communicate with prospects and customers is to practice the craft in training sessions.

Emotional Intelligence 104

Emotional Intelligence Software Software Communication 104

Agile CRM

DECEMBER 23, 2022

Enhanced communication : Video interviews can provide a more immersive and interactive experience compared to traditional phone interviews, allowing both parties to see and read nonverbal cues and body language, which can improve communication and understanding. This can help companies build more diverse and inclusive teams.

Software 52

Software Software Onboarding Food and Beverage 52

SmartKarrot

DECEMBER 3, 2020

One such major change that has come into the customer success industry is digital onboarding. What is Digital Onboarding? Onboarding is the phase when a customer gets started on using the product of the company for the first time. All the processes that are needed to get them started fall under the category of onboarding.

Onboarding 10

Onboarding Digitalization Customer Success Digital Transformation 10

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The entire topic of talent acquisition and onboarding is therefore managed very automatically via AI. We have a communication plan in which we communicate a lot so that all employees in the HR function know what to expect.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Showpad

JANUARY 8, 2021

Some organizations experienced a big challenge during the first lockdowns, as they had to quickly transform their onboarding and training programs to become 100% digital. However, they could be onboarded to get started in their new roles. For more details, check out my blog post on scaling sales enablement.

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

Mike Kunkle

FEBRUARY 5, 2023

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. And as I just mentioned, on the far left side of a “disorganized/organized” sliding scale, there are cases where it’s absolute chaos and rife with infighting.

B2B 198

B2B Sales Decision-making Negotiation 198

Help Scout

MAY 20, 2021

It’s also called customer marketing or retention marketing, and it focuses on creating content and communications for your existing customers rather than new prospects. Common elements of customer success marketing include: Onboarding materials. Product communications, updates, and highlights.

Customer Success 77

Customer Success Marketing Acquisition Onboarding 77

SmartKarrot

NOVEMBER 14, 2022

The decisions your business makes during the account onboarding process can be crucial for determining the future success of an account. Account onboarding can help your business address customer queries and concerns related to the value your products and services can provide them.

Onboarding 10

Onboarding Customer Success Stakeholders Decision-making 10

Red Star Kim

JUNE 16, 2022

This prompted a host of discussions on engagement, internal communication, stakeholder buy-in, organisational culture and changing behaviour. This linked into various conversations on promoting internal referrals (cross-selling) through a variety of internal communications, internal marketing, training and monitoring methods.

Management 130

Management Key Account Management Digitalization Communication 130

Apptivo

SEPTEMBER 14, 2023

Hеrе arе somе kеy advantagеs of using CRM еmail tеmplatеs: Consistеncy: CRM еmail tеmplatеs еnsurе that your communication with prospеcts and customеrs is consistеnt and on-brand. Scalability: As your salеs tеam grows, CRM еmail tеmplatеs can bе a valuablе rеsourcе for onboarding nеw mеmbеrs.

CRM 52

CRM Communication Sales Onboarding 52

Chally

APRIL 1, 2021

Hiring in the New Normal – Onboarding, coaching, and developing sales professionals in the new normal. Welcome to Part 3 of our blog series focused on hiring and retaining salespeople in the post-pandemic world. The pivot to a virtual work environment means that sales leaders must adapt how they onboard and coach salespeople.

Onboarding 52

Onboarding Sales Environment Banking Retail 52

Upland

OCTOBER 17, 2023

Educate your leads using AI-generated content for product descriptions, blogs, and sales decks. Build and maintain your relationships As McKinsey points out, AI can help build relationships from the prospect stage through onboarding. It can write personalized training documents to onboard customers. After the sale?

Artificial Intelligence 195

Artificial Intelligence Sales Decision-making CRM 195

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. Ensure effective customer onboarding strategies: Start off on the right foot by implementing efficient customer onboarding strategies.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Proactive Issue Resolution: Metrics act as an early warning system.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Hubspot Sales

MAY 7, 2024

People Management You might start as a solopreneur — heck, you might be one now as you read this blog. Great founders have or acquire very strong people management skills, or they find others with those skills and get them onboard. But if you want to scale, at some point you will need to build a team. That’s more good news.

Interpersonal Skills 89

Interpersonal Skills Decision-making eCommerce Prioritization 89

Brooks Group

AUGUST 8, 2023

The DISC personality assessment has become a popular tool for understanding behavior and communication styles. If you understood your colleague’s preferences, you might communicate differently and be able to work together more easily. Or the opposite—they want to rush a project forward without having all the details.

Sales Management 72

Sales Management Management Sales Sales Training 72

Mike Kunkle

AUGUST 27, 2019

Sales onboarding for new sales reps and new or promoted sales managers. Developing general “success skills” or business skills (communication, problem-solving, organization/time management, decision making, etc.). Let’s get connected: Transforming Sales Results Blog: [link]. Management and leadership development.

Sales 130

Sales Onboarding Leadership Sales Training 130