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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

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Trackunit and Arpedio join forces on a digital transformation journey

Arpedio

Trackunit and Arpedio join forces on a digital transformation journey. In 2018, Trackunit wanted to find a new partner to excel their digital transformation even further by focusing on Salesforce. Arpedio presented a recommended prioritization order and prepared a continuity throughout the setup. Client Case study.

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CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

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9 steps to choose the best CRM

Insightly

A Customer Relationship Management (CRM) system is the nerve center of all your customer-facing operations. CRM systems facilitate frictionless transitions from leads to prospects to customers by mapping customer relationships. A CRM solution is an essential part of your company’s digital transformation.

CRM 90
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State of Sales 2022

Zendesk

Zendesk surveyed 3,000 CRM decision-makers and influencers around the world about their CRM priorities, digital transformation progress, and more to get a better understanding of what’s most important to prioritize today and where businesses currently stand in a volatile market.

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Best CRM for Enterprise: scalable and affordable

Insightly

Maybe you’re well on your way to digital transformation, or possibly you’re running behind and still need to upgrade your back office systems. You want to elevate your customers’ experience with your brand, so choosing the right customer relationship management ( CRM ) system that is appropriate for your company is a critical decision.

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People & Problems: The core of strategic account planning

Strategic Account Management Association

This gives me insight into the state of enterprise sales organizations outside my own, lending me a bird’s eye view into the ways that revenue teams are embracing the current state and accelerating the digital transformations that have become all the more urgent for every one of us over the last two years. How do they think?