Luminas Strategy

JULY 27, 2023

Therefore, at the beginning of 2007, a critical objective was issued to the organization, all employees must be accountable for the value they create for their customers. In a company meeting it was boldly declared: “The fundamental reason this corporation exists is to create value for its customers.”

Manufacturing 52

Manufacturing Value Proposition Co-Creation Suppliers 52

PandaDoc

MAY 7, 2024

There are five crucial lead management metrics to keep track of: sources, scores, conversion time, conversion rates, and customer value. What is lead management Lead management tracks and analyzes leads to see how likely they are to turn into fully-fledged customers or clients.

Management 52

Management Software Software Advertising 52

Flevy

MARCH 25, 2024

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Arpedio

MARCH 18, 2024

This entails identifying lucrative opportunities, targeting an initial area of market presence, and ensuring that the entire organization is aligned and geared towards this strategic expansion. Organizations that prioritize customer success are poised to not only win initial business but also pave the way for sustained expansion.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Cosawi

DECEMBER 28, 2021

In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. The SAM should be able to count on the help of the executive sponsor in amplifying the voice of the customer throughout the organization, particularly at the executive level. . Dominique Côté.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

LinkedFusion

SEPTEMBER 12, 2023

Getting new customers using search engines is possible only after the optimization of your website. Doing so will help you rank higher in organic search results or local searches. After you have the list of the leads then reaching out to them using automation to run campaigns will help you convert those leads into paying customers.

Construction 52

Construction Media Small Business CRM 52

SmartKarrot

DECEMBER 2, 2021

Role: Director, Customer Success Management Location: Remote, United States Organization: GRIN As a Director of Customer Success Management, you will develop and scale a world-class customer success management organization. Develop innovative programs to drive customer value and positive customer experiences.

Customer Success 19

Customer Success Onboarding Retail Facilitation 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Assist clients to expand their usage and adoption of Sitecore Digital Experience Platform.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

OCTOBER 11, 2021

Role: Head Of Client Success Location: Sydney, New South Wales, Australia Organization: Liven As a Head Of Client Success, you will guide, develop and lead the Client Success team to achieve quarterly objectives and key results. Proactively work with brands and grow out account size and transacting volume and value.

Customer Success 19

Customer Success Facilitation Onboarding Management 19

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus.

Marketing 52

Marketing Suppliers Investors Account Planning 52

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. customer-centric?support Partner with Account Managers to facilitate successful renewals of customers.

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

LinkedFusion

AUGUST 23, 2023

Lead generation is the process of identifying potential leads and prospects who have the highest possibility of becoming interested in the solutions your organization has to offer. One of the most effective B2B lead generation techniques I’ve seen is a free tool, especially for SaaS and tech organizations. Seen a pattern here?

B2B 52

B2B Software Software Advertising 52

SmartKarrot

JUNE 2, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Diligent Corporation As a Director of Customer Success, you will lead Customer Success practice for the BoardEffect brand in AMER, EMEA, and APAC regions, with a focus on building strong, trusted customer relationships.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

DECEMBER 24, 2020

Director, Customer Success Location: New York, NY, US(or remote in the East Region) Organization: Box As a Sr. Director of Customer Success, you will lead a team of high performing, geographically dispersed CSMs. Accountable for driving healthy Customer Adoption, Customer Value and supporting strong customer retention metrics.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10

SmartKarrot

JULY 15, 2021

Role: Vice President of Customer Success Location: New York, NY, US Organization: 24 Seven Talent As a Vice President of Customer Success, you will work closely with the executive leadership team to develop and execute growth strategies for a subscription business. Focus on key SaaS revenue goals.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

APRIL 19, 2021

Role: Director, Customer Experience (CX) Location: Austin, TX, US Organization: Dover Fueling Solutions As a Director of Customer Experience, you will conduct market research and competitive analysis to develop a CX strategy and initiatives roadmap that drives differentiation.

Customer Success 10

Customer Success Customer Experience Stakeholders Negotiation 10

SmartKarrot

DECEMBER 3, 2020

Role: VP, Customer Success Location: Phoenix, AZ, US Organization: States Title As a VP of Customer Success, you will be responsible for setting the Vision & Direction of the Customer Success Team at States Title to achieve Revenue, Customer Retention, and Product Adoption goals.

Customer Success 10

Customer Success Onboarding Leadership Facilitation 10

SBI

JANUARY 29, 2020

The most notable new capabilities include: Powerful recommendations and deep search to surface relevant content: Allego’s new content recommendation feed on employees’ home screen displays the best content front and center to ensure every employee is equipped with the best knowledge and collateral their organization has to offer.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

JULY 26, 2021

Just like how the sales and marketing departments are most effective when they work together, the customer experience is something that the entire organization has to work together for. It is important for an organization to CX it is true north. Helps understand customer behaviors better.

Customer Experience 11

Customer Experience Artificial Intelligence CXM Digital Transformation 11

SmartKarrot

SEPTEMBER 24, 2020

The cost varies from one organization to another. Cost-conscious customers first compare the cost before they even look at the product features. No matter how exceptional your product is, until you optimize your pricing, you would most likely hit a roadblock in customer acquisition. Value for customers.

Acquisition 10

Acquisition Facilitation Customer Success Profitability 10

Nutshell

OCTOBER 8, 2018

Classic customers with health scores of 50 and above would get a 20% price increase, and everyone else would get a 10% increase. The idea was that the price should reflect how much each customer values the tool, and that those who really value Nutshell should get a higher increase.

Communication 124

Communication Decision-making Software Software 124