Red Star Kim

FEBRUARY 28, 2023

And looked at how such tools might be applied to both web site SEO strategies and other digital marketing strategies. We explored lots of ideas around segmentation, market mapping, emerging private client niches and the creation and use of personas.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

PandaDoc

JANUARY 27, 2020

If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year. Emotional Intelligence for Sales Success: Connect with Customers and Get Results.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

Arpedio

JANUARY 5, 2024

In the competitive world of sales, the art of relationship management is a pivotal factor that drives success. Effective relationship management in sales is not just about making connections; it’s about building and maintaining long-term partnerships that benefit both parties.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. This topic is explored well in the recent book Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). Delegate poll results.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

JANUARY 22, 2024

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It’s beautifully illustrated.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Mercuri International

MAY 22, 2024

Today, over 90% of sales professionals operate either fully remotely or with a hybrid model that combines office and remote work. As Artificial Intelligence (AI) continues to evolve, it offers transformative opportunities to refine and enhance the way sales teams engage with customers from afar. This quickly shifted.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

Red Star Kim

MAY 9, 2023

Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. I’m often asked to provide training in conversation skills. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And guidance on making best use of digital training technologies. For example, learning a sales process including documents and offers for clients that use colour and images to explain simply. Stories aid stickiness.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

PandaDoc

MAY 13, 2024

The psychology of sales can reveal all this and more. There’s no doubt about it: understanding customer behaviors and the reasons behind them can not only help you close deals but is a surefire way to keep buyers happy and fulfill the dreams of every sales lead. What is sales psychology? Is it pure luck? Sparkling marketing?

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). That’s the nature of the often long and protracted sales cycles in professional services. This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Hubspot Sales

NOVEMBER 14, 2018

And they're here to take your sales job. It might be true that technology can be integrated into many steps of the sales process. Develop empathy and you'll enjoy more effective sales conversations. Quite simply, empathy is the ability to understand the emotional state of another person and respond appropriately.

Emotional Intelligence 99

Emotional Intelligence Sales Communication Decision-making 99

Red Star Kim

OCTOBER 24, 2022

Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. sales processes 2. Behaviour in sales meetings). Sales process. Multifaceted map of the sales process. The session comprised three modules (1.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Brooks Group

SEPTEMBER 21, 2022

Upselling—or offering a more expensive version of a product your customers want to buy—should be a natural component of most sales jobs. The digital world has accustomed us to bundled products, bulk discounts, add-on services, being told what items other customers bought, and additional products we may be interested in. .

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

Red Star Kim

MAY 22, 2023

Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. So this is another “intelligence” to add to emotional intelligence and cultural intelligence. I’m often asked to provide training in conversation skills.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

PandaDoc

MAY 28, 2024

Modern consumers spend more time doing their own research and less time listening to sales pitches. Read this guide to learn the ins and outs of consultative sales. Key takeaways Consultative sales is customer-centric and focuses on building relationships. What is consultative sales? Why is consultative selling important?

Sales 52

Sales e-Learning Healthcare Software 52

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Some looked to LinkedIn’s Sales Navigator to drive data and process. Another area for discussion was sales training and sales process management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

MDI Training

MAY 30, 2023

But in addition to traditional goals such as increasing sales and optimizing efficiency, Inner Development Goals (IDGs) are also gaining importance. IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. At the age of 20 he already started working as a trainer.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. His core competence is leadership in digital transformation.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

DECEMBER 5, 2023

Sometimes marketing and sales system are not integrated. And there was the added complication of long sales cycles. Geographical and psychological distance can seem larger when in a digital space. However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

PandaDoc

APRIL 24, 2023

You’re probably here because you want to build a successful sales enablement strategy for your business. Read on to discover how to create effective sales strategies through the power of enablement and turn your team into an all-star performance machine. What is a sales enablement strategy? You’ve come to the right place!

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Hubspot Sales

DECEMBER 19, 2017

Your job title hasn’t changed -- you’re still a salesperson, sales manager, sales director, etc. -- but of course, everything else has. Sales tools are different; they’re basically the phone book and your business card. So let’s dive into the expertise you need to develop now to succeed in the next evolution of sales.

Emotional Intelligence 134

Emotional Intelligence Internet CRM Sales Management 134

Apptivo

AUGUST 8, 2022

Active listening is an effective sales skill, which is needed for every customer facing employee. Sales reps usually explain how their product is actually going to solve the customer’s problem. Emotional intelligence. The customer facing teams need to find a way to react to the emotions of the customer in a prompt manner.

Emotional Intelligence 52

Emotional Intelligence Media CRM Communication 52

SalesGlobe

SEPTEMBER 13, 2023

AI and What It Means for Sales Arvind Malhotra Being early in that in a prompt engineering, I always tell everybody learn to be a prompt engineer. Mark Donnolo Welcome to the Rethink Sales podcast I’m Mark Donnolo. and what it means for sales. Arvind Malhotra But closer to home, more digital quasi technology.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52

Nutshell

APRIL 29, 2024

It can help nurture prospects, increase sales, and improve customer experience. out of 5 stars Monday.com Sales CRM Starts at $12 per seat per month (14-day free trial available) Flexibility and customization 4.7 Reporting and analytics : Nutshell helps you forecast your sales and track your leads, sales, team performance, and more.

Software 71

Software Software Small Business CRM 71

PandaDoc

JULY 11, 2022

Behind almost every successful business is a successful sales team. Whether you’ve got a small team of inside sales reps, a large outdoor sales team, or a wholesale department working on distribution partners for your next product, sales is the lifeblood of any business. Before you start: Sales reps by the numbers.

Sales 52

Sales Emotional Intelligence Decision-making Software 52

Red Star Kim

JANUARY 8, 2024

Level 4 Advanced Diploma in Counselling National Counselling and Psychotherapy Society (NCPS) accredited Heartwood College May 2021 – April 2023 (Two years) Plus 100+ hours supervised clinical practice My research study was on complex post-traumatic stress syndrome (cPTSD) Mental Health First Aider (2021) About · MHFA England Level 5 Counselling Diploma (..)

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. It also provides an opportunity to highlight your problem-solving abilities, leadership qualities, and emotional intelligence. Why are you the best person for this position?

Supply Chain 102

Supply Chain Leadership Construction Artificial Intelligence 102

SmartKarrot

SEPTEMBER 18, 2020

Connect and Care Accelerate digital channels Envisage monetary expenses Networking and Socializing Yes to Active Listening Communicate and Inform. Aside from this, use your emotional intelligence. Accelerate digital channels. Digital delivery has become a necessity for most customers who are confined at home.

Customer Experience 10

Customer Experience Emotional Intelligence Digitalization Communication 10

Account Management Skills

MAY 25, 2021

So we do creative, digital, web, and video. And yeah, so certainly in the last year and a half, we’ve had a really heavy focus on digital and digital transformation. Given the kind of the current circumstances that are unfortunately still ongoing and you know, digital marketing has been a real big boom. Emma 01:17.

Account Management 52

Account Management Management Digital Transformation Digitalization 52

Account Management Skills

MARCH 16, 2021

And one of the things that I think is very true and even further true today, and I think that’s why a lot of global brands are working with us, is a lot of people are caught stuck in that top down architecture, right, which never accounted for the digital age. It’s just triggering an emotion in that moment. ’ Right?

Advertising 40

Advertising Decision-making Profitability Marketing 40

Hubspot Sales

MAY 12, 2022

Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. If you're in sales, you're no stranger to positioning statements.

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136

SmartKarrot

JANUARY 5, 2021

His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augmented customer engagement. He is currently serving as the Head of Customer Success (India, SEA & ANZ) at Branch where they provide marketing technology solutions to top-notch digital brands.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Account Management Skills

MARCH 2, 2021

So it’s either coming from sales roles from other general management roles, from ops from, you know, from all sorts of places who don’t know about marketing. Oh, you know, any, anything we can help with any projects, doesn’t always have to be a sales pitch, it can just be, you know, we’re here, do you need us.

Marketing 52

Marketing Account Management Meetings Media 52