article thumbnail

Crack the Consulting Code: Top 10 Digital Transformation Frameworks

Flevy

Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. Decentralize Governance Over Time : Allow flexibility and responsiveness by decentralizing the control of digital initiatives as they evolve.

article thumbnail

Marketing in the Metaverse – An opportunity for professional services?

Red Star Kim

Neil remarked that the metaverse was a hot topic in mainstream marketing because it is an uncrowded and uncluttered digital space with emerging digital economies where an early entrant could demonstrate leadership, innovation and differentiation and offer clients a different kind of experience (immersive and interactive ).

Marketing 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

10 Trends – Annual International Marketing Benchmark by PM Forum and Meridian West

Red Star Kim

Increase profile through thought leadership. Client Experience (CX) and thought leadership remain top business development priorities. Creating thought leadership and insight campaigns. Marketing via social and digital channels. Spend focused on BD technology, social media/web site and thought leadership.

Marketing 130
article thumbnail

Why are account managers not cross selling and upselling during client meetings?

Account Management Skills

If the agency’s senior leadership team wants account managers to spot commercial opportunities in meetings, they need to know what to look for – and how to ask great questions and/or follow up. How can account managers be more confident? You can’t just tell account managers to be more confident!

article thumbnail

How To Find, Collect, & Manage Business Contacts

Hubspot Sales

Business success still depends on winning the attention of the right people, whether they're employers, employees, investors, suppliers, partners, or customers. Here's what you need to know to get more business contacts in today's world, organize them with digital systems, and turn the relationships into opportunities.

article thumbnail

Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

In part three, we end this trilogy by demystifying a topic whose importance is rapidly accelerating in today’s digital economy as a tool to differentiate your customer engagement and increase revenue generation: Account-Based Marketing (ABM). In the one-to-one scenario, the supplier is trying to distill the value of targeting customers.

article thumbnail

Customer service automation in the Public Sector

Freshworks

It is tempting to view these new automation technologies and the new digital operating model for customer service they enable as being primarily about efficiency (or not getting left behind in a rush to ‘go digital’). This requires a meld of digital and customer strategies. ‘Bots vs People’ – the balance for public services.