Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. A good example of a limiting belief comes from running.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Hubspot Sales

APRIL 27, 2023

What's more, you’ll likely find plentiful job opportunities in the field. You can start in SaaS sales as an SDR and with enough experience, you'll be able to work in roles like account executive, sales manager, and even vice president of sales. SDRs usually do this by cold-calling or cold-emailing the prospects.

Sales 111

Sales Account Management Communication Sales Management 111

Hubspot Sales

MARCH 25, 2024

So to help you get a sense of the kinds of buyers you need to look out for (and what to do when you‘re dealing with them), we asked some sales leaders for their takes on the most difficult types of prospects to work with and how to engage with them effectively. Let’s hear what they had to say.

Decision-making 106

Decision-making Sales Finance Prioritization 106

Account Management Skills

NOVEMBER 7, 2022

I get to speak to a lot of account managers who work in creative agencies. And I get a lot of questions about how they can progress their career, how they can be better at the account management role, and some of the key things that are most important when it comes to being more efficient and more effective in the role.

Account Management 52

Account Management Management Suppliers Meetings 52

Brooks Group

OCTOBER 18, 2023

Effective sales coaching can have a huge impact on your business. Unfortunately, many sales leaders may be aware that their managers need to spend more time coaching, but formal programs tend to be poorly executed or non-existent. Gartner research reveals that many organizations lack effective coaching. Anticipate nerves.

Sales Management 78

Sales Management Management Sales Meetings 78

Account Management Skills

DECEMBER 5, 2022

This is part two of a two part episode about raising your account management game. So you want to raise your profile, or you’re not really sure what you can do to be more effective in your account management role. Welcome to Episode 76. I hope you enjoy this episode.

Management 52

Management Account Management e-Learning Client Relationships 52

SalesPop

APRIL 9, 2021

The next aspect of account management we need to consider–one that is vitally important–is application integration. The average organization runs over 800 apps, each with an approximate lifespan of four years. Integration Tied Into Account Management. Otherwise, account management isn’t really possible.

Account Management 97

Account Management Management Digital Transformation Banking 97

Account Management Skills

AUGUST 7, 2023

This episode is for you if you’re interested in how the AI landscape is changing for agencies and what you need to know from a legal perspective about your use of AI. We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

SalesGlobe

AUGUST 25, 2022

We’re continuing our conversation about m&a, and making the sales organization successful because we know it’s not just about doing the deal. We’re continuing our conversation about m&a, and making the sales organization successful because we know it’s not just about doing the deal.

Acquisition 52

Acquisition Sales Decision-making Leadership 52

Hubspot Sales

MARCH 18, 2019

At some point, most company leaders have looked at their list of best clients and thought, "It would be really bad if we lost any of these accounts." But how do you protect those customers from the competitors who are no doubt courting them? The answer: Key account management. How to identify key accounts.

Key Account Management 128

Key Account Management Account Management Management Account Strategy 128

ACT

AUGUST 24, 2022

If you’re an independent financial advisor , you might wonder if you really need customer relationship management ( CRM ) software. No matter what size your business is, chances are you can benefit from better efficiency through marketing and workflow automation as well as easy access to all of your client information in one place.

CRM 52

CRM Financial Services Client Relationships Media 52

Account Management Skills

DECEMBER 19, 2022

– what the most successful agencies right now are doing to market themselves. – what the most successful agencies right now are doing to market themselves. Growing your existing accounts is one of the most overlooked sources of new revenue. So we really do have an expert here. Dan 00:49.

Marketing 52

Marketing Account Management Management Onboarding 52

ClearPoint Strategy

OCTOBER 22, 2021

What no one talks about is how hard it is to create one—the thousands of hours spent behind the scenes annually, gathering and inputting data, doing calculations, making charts, and producing dashboards by the outsized number of skilled employees dedicated to the task. How many MBAs does it take to produce a strategy report??).

Decision-making 98

Decision-making Stakeholders Software Software 98

Hubspot Sales

OCTOBER 28, 2020

As companies are facing uncertainty with their ability to operate and sell their products, effective leadership may have a whole new set of requirements. If you’re still leading the same way you have been for years, now is the perfect time to adapt your leadership style to better meet the needs of your organization during challenging times.

Prioritization 103

Prioritization Leadership Sales Sales Leadership 103

OnStrategyHQ

APRIL 24, 2023

As your organization begins to sketch out what your strategic plan might look like, it’s likely to come to your attention that you’ll need to gain consensus around what your key performance indicators will be and how they will impact your organization. So KPIs are the thing that do that for us. So what is it is it?

Profitability 105

Profitability Publishing CRM Insurance 105

Zendesk

SEPTEMBER 20, 2021

A McKinsey survey conducted in the wake of Covid-19 found that over 75 percent of buyers and sellers alike now prefer virtual sales meetings over face-to-face interactions. Preparing for virtual sales meetings. Certain relationship dynamics get lost in translation when moving from in-person to virtual sales meetings.

Virtual Selling 96

Virtual Selling Sales Decision-making Meetings 96

Account Management Skills

JUNE 15, 2021

We talked about: why it’s so important for an agency account manager to have have that important skill of writing briefs. why it’s important to agencies and clients to get the writing of the brief right. what’s the implication of having a shitty brief. where briefs go wrong. where briefs go wrong.

Account Management 52

Account Management Management Advertising Healthcare 52

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. To successfully manage your sales pipeline, you need to consistently feed it with data inputs and review your processes and KPIs on a regular basis.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. To successfully manage your sales pipeline, you need to consistently feed it with data inputs and review your processes and KPIs on a regular basis.

Software 52

Software Software Management Sales 52

Account Management Skills

MARCH 9, 2021

This episode is for you if you’re in a digital agency project management role or are aspiring to work in project management in an agency. It’s also for you if you’re an agency leader who is looking to ensure the role of the project manager runs smoothly. Transcript: Jenny . Thanks for having me.

Digitalization 40

Digitalization Management Account Management Communication 40

Nutshell

JANUARY 17, 2023

What is CRM? CRM software, short for customer relationship management software, is used to manage, analyze and understand customer interactions by storing and organizing business data. Businesses use CRM software to grow and scale revenue through a better understanding their clients and customer lifecycles.

CRM 62

CRM Software Software Communication 62

Zendesk

JULY 26, 2022

And you walk away wondering what that meant. Business development (BD) didn’t really become mainstream in the sales industry until the 2000s, and even now, unless you work in BD, most people don’t know what it is. What is a business development representative (BDR)? BDR vs SDR: What’s the difference?

Media 96

Media CRM Software Software 96

Nutshell

JANUARY 14, 2020

Whether you’re brand-new to the SaaS sales game or just want to improve your sales techniques in an ever-changing software field, this complete guide will walk you through everything you need to know about slinging SaaS. Skip ahead: What Is SaaS Sales? What Is the Average SaaS Sales Rep’s Salary? What Is SaaS Sales?

Sales 127

Sales Software Software CRM 127

Hubspot Sales

MARCH 12, 2018

I don't know what happened exactly. But I do have a theory. While technology and metrics are extremely valuable sales tools, relationship skills are still what builds businesses. Yes, you read the title right -- I guarantee that these templates will get responses from prospects. No, this isn't an infomercial. Shame on us.

Publishing 145

Publishing Sales Software Software 145

Brooks Group

MARCH 6, 2023

So, what separates those who achieve their goals from everyone else? What is Motivation? In the Cambridge Dictionary , motivation is defined as “willingness to do something, or something that causes such willingness.” Let’s face it: we’d all like to change at least one thing about our lives.

Sales Training 52

Sales Training Decision-making Finance Management 52

OnStrategyHQ

MAY 16, 2021

Like what you’re reading? Knowing why you’re doing what you’re doing (your mission), where you’re trying to go (your vision), and how you’re going to go about it (your values) are the glue that holds an organization together. Download the Complete Guide to Strategic Planning today.

Innovation 98

Innovation Value Proposition Decision-making Leadership 98

Arpedio

NOVEMBER 7, 2022

Keep reading to learn everything you need to know about the MEDDIC sales methodology, and how to leverage this framework to stay ahead in your own complex sales process. What is the MEDDIC Sales Process? What Does MEDDIC Stand for? What are the Benefits of MEDDIC? What is the MEDDIC Sales Process? Back to blog.

e-Learning 52

e-Learning Decision-making B2B Sales 52

Arpedio

NOVEMBER 7, 2022

Keep reading to learn everything you need to know about the MEDDIC sales methodology, and how to leverage this framework to stay ahead in your own complex sales process. What is the MEDDIC Sales Process? What Does MEDDIC Stand for? What are the Benefits of MEDDIC? What is the MEDDIC Sales Process? Back to blog.

e-Learning 52

e-Learning Decision-making B2B Sales 52

Hubspot Sales

JULY 13, 2023

So, let’s explore what sales leaders think about AI-powered solutions and what they do to overcome AI fears. So, let’s explore what sales leaders think about AI-powered solutions and what they do to overcome AI fears. But what brings about these AI concerns in sales?

Leadership 83

Leadership Sales Cybersecurity Government 83

Hubspot Sales

JULY 22, 2018

What can I do to get ahead?”. What are buyers really looking for in a seller?”. What are buyers really looking for in a seller?”. Do these questions run through your mind on a regular basis? Your job becomes less about rehashing what they already know. Listen to prospects.

Sales 145

Sales Manufacturing Decision-making Software 145

Zendesk

AUGUST 24, 2021

Enterprise sales is like running a marathon. That being said, you wouldn’t run a marathon without training first. To be successful, you need to understand what enterprise sales is, why it’s important, and how to close these deals. What is enterprise sales? Your focus isn’t on short-term wins—you’re playing the long game.

Stakeholders 52

Stakeholders Sales CRM Procurement 52

Account Management Skills

JUNE 1, 2021

This episode’s for you if you have a difficult client situation to manage. At some point or other as an agency account manager, we have to manage difficult clients. I highly recommend Mark’s book, ‘Just Listen’, it really does include loads of tips for managing difficult clients.

Investors 52

Investors Account Management Performance Review Client Relationships 52

Hubspot Sales

JANUARY 31, 2018

What sets sales leaders apart from everyday reps? Why are some salespeople more effective at closing deals? And how do some reps skyrocket their career growth? It’s a term often thrown around board rooms and blog posts, but today, I’m breaking down exactly what it is, why it’s important, and how you can develop it.

Emotional Intelligence 110

Emotional Intelligence Decision-making Sales Leadership 110

The Congruity Group

APRIL 6, 2023

Meet Mark Ross-Smith , CEO and Co-Founder of StatusMatch.com. Mark’s experience in airlines runs deep as he previously headed up the Malaysia Airlines Enrich Loyalty Program, delivering consecutive year record financial success to the airline. Mark joins Betsy and Tony on the podcast from Malaysia.

Government 52

Government Retail Banking Logistics 52

Nutshell

MAY 12, 2020

One of those legends was Social Centered Selling Founder and CEO Barbara Giamanco , who revolutionized the sales industry when she co-authored the first book about social selling, The New Handshake: Sales Meets Social Media. To effectively prospect for customers, your marketing and sales teams need to work together and be consistent.

Decision-making 71

Decision-making Media CRM Communication 71

Xant

MAY 20, 2021

And we discovered we could do a lot of things on our own. They do their own research. And they’re harder to catch if you don’t know where or how to look. How do brands respond? Stop doing more of what doesn’t work. Consumer technologies blend intelligence and automation together behind the scenes to do this.

CRM 77

CRM Prioritization Digitalization Facilitation 77