Flevy

JANUARY 13, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library , one of the largest available databases of business KPIs. However, the journey from KPI selection to implementation is fraught with potential missteps.

Retail 52

Retail Healthcare Decision-making Performance Review 52

Brooks Group

DECEMBER 1, 2023

Whether your organization has a dedicated Account Management team, or your salespeople are in charge of managing their own accounts, it’s important to establish account management KPIs to measure performance and effectiveness. For that reason, it’s important to measure growth with key indicators or performance measures.

Account Management 93

Account Management Management Account Planning Sales Training 93

OnStrategyHQ

APRIL 24, 2023

If you haven’t thought much about your KPIs yet, that’s okay. We’ve compiled an complete guide that includes an overview on what is a KPI, the benefits of good indicators, and list of KPI examples [organized by department and industry] for your reference as you begin developing your organization’s key performance indicators.

Profitability 105

Profitability Publishing CRM Insurance 105

Flevy

JANUARY 17, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library , one of the largest available databases of business KPIs. Specificity and Measurability : KPIs should be specific and measurable.

Digital Transformation 59

Digital Transformation Digitalization Stakeholders Artificial Intelligence 59

Flevy

JANUARY 13, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library , one of the largest available databases of business KPIs. “Average Handling Time” in Customer Service is an example of an operational KPI.

Healthcare 59

Healthcare Leadership Acquisition Innovation 59

ClearPoint Strategy

DECEMBER 2, 2021

KPIs are a much talked-about but frequently underutilized business tool; few companies implement them with the level of rigor required to produce good results. Choosing the right KPIs and implementing a KPI tracking process requires dedication and commitment on everyone’s part. Chapter 1: A KPI Definition. Bounce rate.

Cybersecurity 105

Cybersecurity Decision-making Meetings Software 105

The Center for Sales Strategy

NOVEMBER 23, 2020

Too many times, I meet with sales managers and salespeople who firmly believe that sales is a "numbers game" , but they have no idea what numbers they need to know or even what numbers they should be tracking.

Sales 128

Sales Sales Management Meetings Management 128

Upland

MARCH 19, 2021

No matter how great your sales team is, it’s always easier and more cost effective to upsell existing customers. The most overlooked sales channel. No matter how great sales is and how many new prospects they bring in the door, it’s always easier and more cost effective to upsell existing customers.

Account Planning 195

Account Planning B2B Sales Sales Environment 195

Hubspot Sales

JUNE 24, 2020

Smarketing — the practice of integrating your sales and marketing efforts to foster closer collaboration between the departments that carry them out. A sales qualified lead (SQL) is a potential customer who's been vetted by your marketing team and identified as being worthy of follow-up from sales. Number of SQLs.

Marketing 136

Marketing Construction Acquisition Sales 136

QYMATIX

MARCH 21, 2023

Regular sales reporting is an important tool for sales planning, controlling and monitoring. In this regard, it is essential to reduce the effort of sales reporting to a minimum, while still reporting meaningful Key Performance Indicators (KPI) for the sales team and management. Sales Reporting has costs.

B2B 97

B2B Key Account Management Sales Profitability 97

OnStrategyHQ

JUNE 3, 2022

Refresher: What are KPIs? KPI stands for Key Performance Indicator. Key Performance Indicators are connected to your goals and objectives —they are quantifiable, outcome-based statements that outline and measure your organization’s most important outputs. A good plan will include 5-7 KPIs to manage and track the plan’s progress.

Finance 52

Finance Organization Stakeholders Profitability 52

Nutshell

APRIL 11, 2023

CRM KPIs are important because they help you evaluate your success in generating and retaining customers. By tracking these metrics and evaluating them, you can figure out which parts of your marketing and sales need improvements, as well as how you can optimize your CRM usage to make those improvements.

CRM 62

CRM Stakeholders Government Acquisition 62

ClearPoint Strategy

SEPTEMBER 2, 2021

The following are three finance-related examples of performance management targets; all are of equal importance in achieving financial health. KPI: Revenue in target markets. KPI: Operating costs. KPI: Net profit. KPI: Percentage of market share index. KPI: Crime rate. KPI: Unit cost.

Management 98

Management Government Profitability Manufacturing 98

Nutshell

MARCH 7, 2023

Table of Contents What are KPIs in sales? Why should sales managers track KPIs? How to track and report on KPIs KPIs for Sales Managers What are KPIs in sales? Examples of sales KPIs include customer lifetime value, conversion rate, and number of new leads.

Sales Management 62

Sales Management Management Acquisition Sales 62

Apptivo

JULY 4, 2023

10 Sales KPIs 1.1 Monthly Sales growth 1.4 Sales pipeline 1.8 Sales cycle length 1.9 Sales closed-won vs closed-lost opportunities 1.10 But to ensure they’re heading in the right direction and making the most of their sales efforts, they need a compass, a guiding light. New leads 1.2

Sales 52

Sales Profitability Sales Management Sales Training 52

Mike Kunkle

NOVEMBER 23, 2023

In this post, I will offer advice about how to measure the ROI of your sales enablement program. I do have a video on this topic, from my newsletter, Sales Enablement Straight Talk , as an additional resource. This is why Buyer Acumen is the first block in the Building Blocks of Sales Enablement framework.

Sales 258

Sales Finance Decision-making Profitability 258

Flevy

APRIL 20, 2022

And once you recognize the types of feedback, try out a few tried and tested strategies, from tracking your KPIs to documentation for a fruitful outcome. What Are Feedback Loops & Why They Are Important. Besides customer feedback, consider how your SEO and UX efforts need tweaking by looking at your sales numbers.

Marketing 111

Marketing Acquisition B2C Finance 111

QYMATIX

APRIL 19, 2022

In the typical business conduct of a B2B retail company, data plays a role in many areas : retail companies buy goods, use personnel, premises and marketing instruments to sell the products to customers in the markets and to generate sales and ultimately profits. KPIs in the Area of Procurement and Warehousing. KPIs in the Sales Area.

Artificial Intelligence 52

Artificial Intelligence Retail Procurement B2B 52

QYMATIX

MAY 6, 2024

Five practical examples of Predictive Analytics that will make your sales team successful. For B2B companies, possessing the tools to explore customer behaviour and prioritise leads not only aids productivity but helps boost that all-important bottom line. Predictive sales analytics has come a long way in the last decade.

Sales Analytics 52

Sales Analytics Key Account Management B2B Sales 52

Account Manager Tips

NOVEMBER 22, 2022

There are new people in charge, and what was important before may no longer be in focus. Is it critical, important or unimportant? Find out their KPI drivers. The Seller's Challenge: How Top Sellers Master 10 Deal Killing Obstacles in B2B Sales. Don't dwell on the past, look to the future.

Procurement 130

Procurement Suppliers Supply Chain Key Account Management 130

Insightly

FEBRUARY 2, 2022

It’s important to monitor the level of engagement customers have with your product, service, or brand. When you make a sale, you need to know if people are engaging with your solution or product and having a positive experience. . At the end of each KPI summary, you’ll see a list of which kinds of companies typically prioritize it.

Onboarding 105

Onboarding Customer Experience eCommerce Prioritization 105

Insightly

FEBRUARY 2, 2022

It’s important to monitor the level of engagement customers have with your product, service, or brand. When you make a sale, you need to know if people are engaging with your solution or product and having a positive experience. . At the end of each KPI summary, you’ll see a list of which kinds of companies typically prioritize it.

Onboarding 96

Onboarding Customer Experience eCommerce Prioritization 96

QYMATIX

FEBRUARY 26, 2024

Businesses looking to increase growth may find themselves asking, “What is ‘return on sales’, why is it important and how to improve it?”. As an important metric for business success, today we’ll answer these core questions and offer some advice on increasing return on sales in your organisation.

Shareholders 52

Shareholders Suppliers Profitability Sales Analytics 52

ClearPoint Strategy

APRIL 1, 2021

If you manage a team, there’s a good chance you’ve heard of key performance indicators (KPIs). In its simplest form, a KPI is a type of performance measurement that helps you understand how your organization or department is performing. (To To get a more in-depth description, read this article, What Is A KPI? )

Acquisition 40

Acquisition Profitability e-Learning Finance 40

CMOE

DECEMBER 3, 2020

Think of analytics as a scientific approach to growing your sales pipeline by focusing on data. Sales metrics and KPIs have similar purposes, but there are some meaningful differences between them. Here is a resource for learning more about the value of KPIs: KPIs | Key Performance Indicators for Business.

Decision-making 52

Decision-making Sales Profitability Acquisition 52

Arpedio

JANUARY 9, 2024

In this blog post, we will explore the crucial metrics and KPIs that can elevate your Account Management game and ensure lasting client satisfaction. Table of Contents Why Metrics and KPI’s are so important Understanding and leveraging metrics and Key Performance Indicators (KPIs) is not just a practice – it’s a strategic imperative.

Account Management 52

Account Management Management Client Relationships Account Planning 52

PandaDoc

APRIL 17, 2024

“What is ACV in sales?”, ACV and ARR are essential KPIs for tracking the success of subscription-based companies. What does ACV stand for in sales The meaning of ACV in sales is “annual contract value” and is a metric that tells you the revenue generated by a contract over a year. Sales or marketing managers.

Sales 52

Sales Internet Profitability CRM 52

QYMATIX

FEBRUARY 26, 2024

Businesses looking to increase growth may find themselves asking, “What is ‘return on sales’, why is it important and how to improve it?”. As an important metric for business success, today we’ll answer these core questions and offer some advice on increasing return on sales in your organisation.

Shareholders 40

Shareholders Suppliers Profitability Sales Analytics 40

PandaDoc

MAY 9, 2024

Sales velocity is a robust metric used by sales managers for good reason. It presents a snapshot of how your entire sales process is performing. This guide will explain the sales velocity formula and what it means for your business. Sales enablement tools like CRM platforms help increase sales velocity.

B2C 52

B2C Sales e-Learning Software 52

Hubspot Sales

JUNE 4, 2020

Marketing, as a concept, is devoted entirely to propping up, promoting, and facilitating another facet of a company's business operations — sales. There's a KPI that covers all those questions — the frankest representation of how far your marketing investments are taking you. Determining your baseline sales is a tricky process.

Marketing 78

Marketing Advertising Sales Media 78

Openview

OCTOBER 10, 2018

Continued success also relies on innovative sales enablement techniques that boost performance, help meet customer needs and achieve bottom line results. While many corporate sales enablement functions are already leveraging state-of-the-art enablement mechanisms, like online and virtual trainings, chat bots etc.,

Digitalization 101

Digitalization Sales Sales Leadership Leadership 101

AchieveIt

MARCH 6, 2024

Think of KPIs as a compass guiding your organization in the right direction. It’s important to have different KPIs for various parts of your organization. When choosing your KPIs, consider the SMART criteria — select indicators that are Specific, Measurable, Achievable, Relevant, and Time-Bound.

Decision-making 52

Decision-making Profitability Finance Advertising 52

QYMATIX

MARCH 22, 2022

Sales managers and managing directors in B2B confuse correlation and causality. Data-based decisions in sales are not always ad-hoc better than intuition. How nice it would be if managing directors or sales executives regularly knew why something happened. We wish B2B sales would be that simple. Watch your step!

Decision-making 40

Decision-making Sales Suppliers B2B 40

Arpedio

FEBRUARY 23, 2024

In this comprehensive guide, we’ll delve deep into the world of Revenue Operations, exploring its definition, importance, benefits, best practices, and future trends. It involves the alignment and integration of sales, marketing, and customer success functions to drive efficiency, effectiveness, and ultimately, revenue growth.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

Nutshell

JUNE 7, 2023

A CRM is an essential business tool for making more sales and improving customer relationships. Table of Contents Why is it important to optimize your CRM? How to review and optimize your CRM Monitor system performance Identify areas for improvement Make adjustments to optimize the system Why is it important to optimize your CRM?

CRM 62

CRM Software Software Acquisition 62

Hubspot Sales

OCTOBER 19, 2017

As a sales manager or leader, your problem probably isn’t too little data. From the percentage of reps using your CRM and cohort retention rate to average time to hire and sales velocity, there’s a nearly endless list of metrics, reports, and data points. Rather than tracking everything, track the most important things.

Management 133

Management Sales Negotiation CRM 133

QYMATIX

JANUARY 1, 2024

How AI and predictive sales software can help you sell more products and adjust your prices faster than your competitors. For this reason, return on sales is one of the key issues you face. Financial metrics are important in any industry. Congratulations! And what fixed costs do you have to bear for the growth of recent years?

Profitability 40

Profitability Artificial Intelligence B2B Sales 40