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How to build and manage a team effectively: The small business owner’s handbook

ACT

What’s the secret to building a successful small business? So, if you’re looking to build an effective cohesive team, make it a point to onboard a diverse array of team members. The post How to build and manage a team effectively: The small business owner’s handbook appeared first on Act!

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6 Steps for scaling a small business to enter new markets

ACT

Scaling your small business to the next level and taking over new markets. But before you set out to scale your business, understand this—over 469,500 new business applications were filed in the US in July 2023 alone. So, your small business expansion plans might face stiff competition from other entrepreneurs.

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Why Help Desk Software Is a Must-Have for Small Businesses

Help Scout

As a small business, keeping up with customer support can be a tough task. Help Scout’s small business help desk software lets you create stronger customer relationships, save time, and increase team productivity. Why do small businesses need a help desk? You need a specialized tool.

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Small Business Customer Service Outsourcing: 4 Pitfalls to Avoid

Help Scout

Let’s look at four pitfalls that are common to small business support leaders who are new to outsourcing and discuss how you can avoid them, with examples from CX leaders who have navigated the challenges and come out with an outsourced solution they are proud of. Pitfall #2: Failing to create onboarding and training plans.

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Sales software for small business: 10 of the best options on the market today

PandaDoc

In the modern marketplace, leveraging sales software for small businesses can make a world of difference. Small businesses will find many affordable options with flexible pricing plans to boot. Try now The benefits of using software for sales Sales software offers many advantages for small businesses.

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How To Build A High-Performing Sales Team For Your Small Business

SalesPop

Small businesses need to get their sales right to match their revenue and growth goals. Let us explain how you can do it regardless of your small business budget. Hiring random people is the worst approach, as you may end up wasting time on recruitment, onboarding, and training them. Have clear expectations.

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Top 2023 SMB technology predictions that business owners want to know

ACT

But, despite the enthusiasm that many of us share over new products and how they can improve our workflows and business models , 61 percent of SMBs in the U.S. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ. Automation.