Zendesk

DECEMBER 6, 2021

It’s easy to talk about being a customer-first organization. Research also shows that being customer first can improve the bottom line— 87 percent of customers report that a good customer service experience would change their behavior as customers. It’s comforting to think that everyone in the organization puts the customer first.

Co-Creation 98

Co-Creation Customer Experience Profitability Decision-making 98

Account Management Skills

DECEMBER 5, 2022

So in part one, we talked about the acronym RAISE. And I talked through the first two letters of that acronym. So now on this episode, I’m going to be talking about the other elements of that acronym RAISE. R was for research, and A was for asking great questions. So ‘I’ of RAISE is for Insight.

Management 52

Management Account Management e-Learning Client Relationships 52

Insightly

DECEMBER 6, 2023

So, come on this journey with me as we talk about 5 key strategies that I’ve used to try to stand out in a competitive market. Underdogs sometimes win I love underdog stories, and one of my favorites is now on FX and Hulu. The town has a history of economic set-backs, a coal mining disaster, but also many glory years of football.

Marketing 40

Marketing Value Proposition CRM B2B 40

Insightly

DECEMBER 6, 2023

So, come on this journey with me as we talk about 5 key strategies that I’ve used to try to stand out in a competitive market. Underdogs sometimes win I love underdog stories, and one of my favorites is now on FX and Hulu. The town has a history of economic set-backs, a coal mining disaster, but also many glory years of football.

Marketing 40

Marketing Value Proposition CRM B2B 40

SalesGlobe

AUGUST 25, 2022

Welcome to the Rethink Sales Podcast I’m Mark Donnolo. So Michelle, we’re talking about a fun topic today. And that’s what we’re going to talk to our expert about today. Today, we’re talking to Keith Conley, I am so excited for this one. Mark Donnolo. Michelle Seger. Mark Donnolo.

Acquisition 52

Acquisition Sales Decision-making Leadership 52

Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. Business growth consultant, Chris Merrington , shares some golden nuggets of advice about how agencies can be more commercially savvy. We covered so many different areas including: What clients really value and how to talk the client language.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

SBI

FEBRUARY 5, 2019

NANCY: WHAT ARE THE TOP AREAS OF FOCUS IN THE NEXT 12-24 MONTHS FOR ORGANIZATIONS THAT WANT TO TRANSFORM THEIR SALES ORGANIZATIONS? In sales, no transformation succeeds without front-line managers making it happen. To transform your organization, transform your support for front-line managers. Coach your coaches.

Sales 37

Sales Sales Training Onboarding Decision-making 37

SmartKarrot

FEBRUARY 28, 2022

Podcasts are the new hotcakes that attract listeners and stay with you forever. For B2B marketers, podcasts are the latest marketing tools that leverage multimedia content to educate and engage audiences. Businesses of all sizes – from startups to Fortune 500 companies – leverage podcasting to engage their target audiences.

B2B 10

B2B Decision-making Advertising Stakeholders 10

Account Management Skills

NOVEMBER 15, 2021

I chat to ‘Agencynomics’ co-author, Peter Hoole , about some common challenges faced by agency owners today, when it comes to business growth. We also talk about: – the importance of looking at your team’s skill set to make sure everyone’s sitting in the right seats. Peter 00:29. ’ Jenny 00:44.

Finance 52

Finance Account Management Profitability Management 52

SmartKarrot

FEBRUARY 12, 2021

SaaS (software as a service) companies have seen an exponential growth in the business sphere. The content is a mix of videos, articles, free audio books, ebooks, and podcasts. The content is a mix of videos, articles, free audio books, ebooks, and podcasts. There is a lot of information available online. All That SaaS.

Software 23

Software Software B2B Decision-making 23

Account Management Skills

JUNE 22, 2021

You can also sign up for my newsletter, where I share weekly tips and podcast episodes and information specifically for the agency world. But also, it’s how people talk about you. Why is it important to pay attention to your personal brand. The impact of focusing time on your personal brand. Where to start with personal branding.

Emotional Intelligence 52

Emotional Intelligence Account Management Banking Management 52

Account Management Skills

MARCH 6, 2023

I invited Soumya to talk to me about it and share the features and benefits so you can decide for yourself. If you’re in an agency account manager or director role, and you’d like to enhance your client growth skills, check out my Account Accelerator training programme. Soumya is the co-founder and COO at Poised.

Account Management 52

Account Management Communication Management Meetings 52

SmartKarrot

FEBRUARY 16, 2022

As SaaS grows increasingly important in the software landscape, noting the top SaaS influencers and SaaS experts will be helpful. This is why we have created and curated a list of 30 top SaaS influencers you must follow in 2022 to receive excellent SaaS advice. Top 30 SaaS Influencers You Need to Follow in 2022. Aaron Levie.

Co-Creation 10

Co-Creation Investors Computers and Electronics Finance 10

Liston Witherill

MARCH 16, 2021

In this episode of the serve, don’t sell podcast, you’ll get precisely zero tactical advice, go ahead and shut it off now if you want. Welcome to the serve, don’t sell podcast, a show about revenue strategies for creative firms, consultants, and independent experts, because your expertise won’t sell itself.

Decision-making 40

Decision-making Marketing Acquisition Publishing 40

Account Manager Tips

JULY 28, 2020

How does your account management team keep up with the challenges and opportunities presented by growth? 22:51 Account management as the revenue growth engine. 22:51 Account management as the revenue growth engine. Read How to Scale Account Management for Business Growth with Calin Muresan. 07:27 Example of aligned KPIs.

Account Management 130

Account Management Management Account Planning Organization 130

Account Management Skills

MAY 10, 2021

In this episode, he shares with me some of the most useful financial benchmarks that high growth agencies use, such as what a healthy financial position looks like in terms of liquidity, typical revenue, target per staff member, average billable rates, and lots more. So if this sounds like you then drop me a line. Welcome, Mark.

Finance 40

Finance Account Management Banking Management 40

SalesGlobe

MARCH 8, 2023

Mark Donnolo Welcome to The Rethink Sales Podcast, I’m Mark Donnolo. Mark Donnolo And Michelle, today we’re going to be talking about a really cool topic, one of my favorites, which is ROSI Return On Sales Investment. Michelle Seger Yeah, I’m very excited about our podcast today. Michelle Seger Okay.

Sales 52

Sales Marketing Decision-making Organization 52

Hubspot Sales

OCTOBER 17, 2018

Growth Hacking is a popular buzzword, but does anyone really know what it means? Neil Patel does a pretty good job explaining the concept and talking about its origin, saying that a growth marketer is someone who uses " analytics, inexpensive, creative and innovative ways to exponentially grow their company’s customer base. "

Brainstorming 142

Brainstorming Co-Creation Media Onboarding 142

Account Management Skills

MARCH 16, 2021

?. In this episode Martin Lucas , Mathematical Psychologist and Founder of the company Gap In the Matrix is about to blow the lid off many of the sacred cows in the agency world. Why measuring impressions isn’t useful. * Why the attribution model for measuring online ad performance is wrong. * Why measuring impressions isn’t useful. *

Advertising 40

Advertising Decision-making Profitability Marketing 40

Account Management Skills

MARCH 9, 2021

Would you mind spending a few minutes just talking about you what you do, how you help companies? The type of projects can vary from content management systems to e-learning to augmented reality to apps, so anything online digital displays also some above the line work as well. Transcript: Jenny . So Nadine, welcome to the show.

Digitalization 40

Digitalization Management Account Management Communication 40

SalesGlobe

JULY 13, 2022

We’re talking about mergers and acquisitions today. Let’s talk a little bit about who we are. There’s a lot to cover when we talk about things and actions that you can take in the short balls of M&A. Download a copy of the presentation. Mark Donnolo. So let’s get going. How’s it going, Michele?

Acquisition 52

Acquisition Sales Account Management Financial Services 52

Hubspot Sales

NOVEMBER 27, 2023

In a world where women make up roughly half of the population, it’s only natural that we’d see a similar distribution in sales, too. But that’s not the case. What’s more, studies show that despite women consistently hitting or even surpassing their sales quotas, they only earn 82% as much as their male counterparts. The door-to-door salesman.

Sales 105

Sales Negotiation Leadership Client Relationships 105

SalesGlobe

FEBRUARY 21, 2024

Michelle Seger Welcome to the Rethink Sales Podcast. We’ll also talk about sales performance management systems and how they can really enable the S.R.O. We’ll also talk about sales performance management systems and how they can really enable the S.R.O. The Future of Sales: Where Are We Heading?

Sales 52

Sales Retail B2C Management 52

SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. Budgets have been compromised and priorities have moved online. In this mix, it is necessary to find efficient ways to sustain your business.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

SalesGlobe

FEBRUARY 21, 2024

Reinventing Sales: Outbound Selling, Incentive Compensation, Tech Innovations & Why You Should Care Michelle Seger Welcome to the Rethink Sales Podcast. We’ll also talk about sales performance management systems and how they can really enable the S.R.O. I’m your host, Michelle Seger. So largely in the U.K.,

Innovation 52

Innovation Sales Retail B2C 52

Zendesk

JUNE 17, 2022

There’s no such thing as a foolproof startup growth hack. There’s lots of talk about some of the most famous growth hacks, but they’re usually not repeatable because everyone needs to find their own magic formula: a combination of foundation-building, customer focus, timing, and luck. Tammy Sun, Carrot Founder and CEO.

Prioritization 52

Prioritization Logistics Brainstorming Investors 52

SalesGlobe

DECEMBER 15, 2022

So this is that exciting time of year where we talk about the things that we believe are ahead for the next year. So we’re talking about 2023. We’ll talk about that later. Mark Donnolo. Hey Michelle. Michelle Seger. Mark Donnolo. Michelle Seger. Mark Donnolo. So it’s going to. Well, I can say this much.

Sales 52

Sales Remote Working Value Proposition Decision-making 52

Account Management Skills

AUGUST 2, 2021

The first ever episode of this podcast went live on August the fifth 2020. So I’ve reached this one year milestone, and I wanted to do an episode dedicated to highlighting some of the top tips that have been shared by some of my guests for getting keeping and growing client business. Welcome to Episode 42. GETTING BUSINESS.

Account Management 52

Account Management Client Relationships Management Meetings 52

Account Management Skills

FEBRUARY 20, 2023

Transcript: Jenny Plant 00:02 Today I’m delighted to be talking to Kathryn Strachan. Welcome to Episode 81. This episode is for you if you’re looking for inspiration on how to enhance your clients’ experience and lead them into the future. Her client base includes some of the biggest names in Tech and FinTech.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

JULY 17, 2023

I’ve listened to your podcast for a long time and probably started listening to it at a time when I really needed some structure and some organization around what it means to be in account management and especially what it means to be a client service director. Transcript: Jenny Plant I’m delighted to introduce today Luke Bowler.

Account Management 52

Account Management Meetings Management Digitalization 52

Hubspot Sales

MARCH 7, 2018

As Jack points out, it’s easier to talk about “adding value” than explain it -- and perhaps even do it. Not only is it simple, but if you’re not practicing this, your prospects will have no reason to talk to you. Check out my book on how to run a more human-centric sales process to win more customers. What Does It Mean to Add Value?

Sales Environment 122

Sales Environment Sales Management Sales Leadership Sales 122

SalesGlobe

NOVEMBER 15, 2022

Oh, we try, we try to get that old podcast and Freative Friday and stuff going and I say you’re on the radio. Download a Copy of the Presentation. Mark Donnolo. Michelle I never liked those web sessions and roundtables where they go. The session will start in 3 minutes and it’s in you’re like, am I in the right place?

Sales 52

Sales Value Proposition Retail Acquisition 52

Red Star Kim

MAY 11, 2023

Most M&BD professionals will have some involvement in brand work – whether through campaigns for brand awareness and activation or brand management (ensuring that all activities and communications are in line with agreed brand guidelines). Brands in professional services Branding is a big topic for professional services firms (PSF).

Management 130

Management Co-Creation Publishing Leadership 130

Account Management Skills

NOVEMBER 30, 2021

You’ll be sent regular updates about each of the podcast episodes, and tips for improving your account management skills. So today I’m absolutely thrilled to be talking to the founder of Automated Creative, an agency that turns brands media impressions into marketing intelligence. Transcript: Jenny 00:06. Tom 00:55.

Advertising 52

Advertising Account Management Media Innovation 52

SalesGlobe

OCTOBER 11, 2023

Success in Challenging Sales Environments Mark Donnolo Welcome to the Rethink Sales Podcast. Michelle Seger I know it, and we’re not going to be talking about sales process or your coverage model or your sales strategy. We’re we’re going to be talking about your most valuable asset, right. What do I fill out?

Sales Environment 52

Sales Environment Sales Supply Chain Software 52

Nutshell

AUGUST 19, 2020

You can do this right in the subject line, with an email header graphic, or within your email copy. Include links to other informative content that you house on your website, like blog posts, support pages, ebooks, webinars, podcast episodes or any other type of content that puts your product, brand, or expertise in a positive light.

Software 96

Software Software B2B Marketing 96

Account Management Skills

AUGUST 21, 2023

The training is designed to help those in agency client service at every level to have a more systematic and predictable approach to client growth. So could you share with us the key topics you cover in your teachings and who you are primarily addressing when you are talking about these AI and digital marketing? Welcome to episode 92.

e-Learning 52

e-Learning Digitalization Publishing Account Management 52