Arpedio

FEBRUARY 15, 2024

The session covers everything you need to know about empowering sales leaders, applying Account-Based Selling (ABS) technologies and AI in Salesforce ecosystems, and the crucial interplay between technology, trust, and the future of B2B interactions. AI enhances this understanding, enabling faster and more effective resource prioritization.

B2B 52

B2B Account Planning Facilitation Sales 52

Red Star Kim

DECEMBER 18, 2023

The essence of strategy is about choices on how to achieve aims and how limited resources are used to achieve a competitive advantage. And where people have developed their own strategy they are more likely to work towards its successful implementation. There was also much debate about the use of artificial intelligence (AI).

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. Why Use AI for Business Transformation?

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Flevy

MARCH 20, 2024

Consulting firms with extensive resources pioneer their own consulting frameworks through a combination of research, years of accumulated project experience, as well as subject matter expertise gathered from working across different sectors and functional areas.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. From supply chain optimization to Large Language Models and predictive analytics development, AI offers new ways for organizations and businesses to gain a competitive edge, improve efficiency, and change how they create value.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Arpedio

APRIL 15, 2024

In today’s rapidly evolving business landscape, artificial intelligence (AI) has emerged as a pivotal tool in revolutionizing the sales domain. Importance of AI in the Sales Domain The importance of AI in the sales domain cannot be overstated, particularly in today’s fast-paced and data-driven business landscape.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

OnStrategyHQ

DECEMBER 15, 2023

AI is at the top of everyone’s mind lately, and for good reason. This is why it’s crucial to think about how your organization will use AI ethically and effectively in the coming days, weeks, months, and even years. A well-thought-out AI governance framework and strategy is critical to using AI to your best advantage.

Government 52

Government Artificial Intelligence Innovation Organization 52

Zendesk

MAY 24, 2023

AI has been a part of pop culture for generations (enter: The Terminator), but the recent developments of ChatGPT and AI-powered bots have breathed new life into the conversation surrounding its role in business. How can AI help customer service? How can AI help customer service?

Customer Experience 88

Customer Experience Decision-making Onboarding Software 88

Zendesk

NOVEMBER 28, 2023

What is AI as a service? AI as a service (AIaaS) is a service offered by third-party vendors that allows businesses to incorporate AI-powered tools and capabilities into their systems. Premiering in 1962, the cartoon accurately depicts many technologies we use today—including AI. If you’re new to this, no worries.

Artificial Intelligence 52

Artificial Intelligence e-Learning Internet Software 52

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

Zendesk

OCTOBER 25, 2023

What is AI for employee experience? AI for employee experience means leveraging artificial intelligence technology to improve all aspects of the employee journey, including onboarding, performance, development, support from internal service teams, and access to information to perform daily tasks.

Onboarding 52

Onboarding Artificial Intelligence Decision-making Logistics 52

Zendesk

JANUARY 25, 2024

What is an AI call center? An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. AI in call centers enhances customer satisfaction by helping teams offer faster support.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

Nutshell

DECEMBER 7, 2023

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. AI promotes productivity by analyzing data, generating new ideas, and saving time through automation.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Hubspot Sales

JULY 13, 2023

AI is increasingly becoming a natural addition to daily workflows across sales and revenue departments. 79% of sales professionals who use AI say AI tools are an important addition to their overall sales strategy, according to our State of AI survey. On the other hand, only 6% think that AI is overhyped and useless.

Leadership 81

Leadership Sales Cybersecurity Government 81

Planview

MARCH 28, 2024

Acquiring such comprehensive skills presents a formidable and resource-intensive endeavor. Aligning Software and Hardware Delivery to Reduce Costs As OEMs tackle the intricate task of synchronizing software development and product launch timelines, disparities often emerge, particularly in the allocation of resources.

Manufacturing 59

Manufacturing Suppliers Software Software 59

Planview

JANUARY 30, 2024

As organizations rush to capitalize on AI strategies, many of them meet the same challenge they’ve met before – strategic drift. In fact, studies show that strategy implementation failure rates can reach as high as 60% to 90%. What’s old is new again. Wayfaring strategies aren’t uncommon. Let’s get started.

Stakeholders 52

Stakeholders Prioritization Government Leadership 52

Planview

SEPTEMBER 19, 2023

Chatterjee Is currently chairman of 3 Lines VC, a boutique venture capitalist firm specializing in investments in AI-focused companies in the US and India. Just a few years ago, AI was a buzzword – an interesting technology on the back burner of IT departments. But with the emergence of generative AI and ChatGPT, all that changed.

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

Red Star Kim

NOVEMBER 13, 2023

This post summarises the key themes discussed, provides an additional learning resource for the delegates and includes further information – as promised – to some of the questions posed by delegates. Private client management and marketing: Business plans, recruitment, assessments and automation.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Arpedio

MARCH 20, 2024

Take a closer look into the common hurdles you may encounter in your ABS implementation, and explore effective strategies to overcome them. Establishing common objectives, defining shared KPIs, and implementing regular cross-functional meetings can foster collaboration and ensure that both teams are working towards the same outcomes.

Government 52

Government Innovation Prioritization Facilitation 52

OnStrategyHQ

DECEMBER 1, 2023

In our last Strategy Collaborative Ask Us Anything session , we covered common questions related to AI implementation in your organization. This is certainly not a comprehensive guide for AI implementation in your organization! But the time to implement AI in your organization is NOW! Will It Be Disruptive?

e-Learning 40

e-Learning Leadership Artificial Intelligence Decision-making 40

Zendesk

FEBRUARY 12, 2024

The podcast covers real-time insights and news, making it a great resource for companies that want to stay updated and agile in their customer service practices. It covers strategic planning, team motivation, and driving cultural change, making it a valuable resource for senior executives in the field.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Creating trust: Transparency: AI can visualize the most important things.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Hubspot Sales

JULY 25, 2023

AI is no longer a construct of the future. Whether you’re skeptical, curious, or fully on board, it’s important to educate yourself about how sales reps are using AI. 74% report using AI in some form in their role, and 60% say they believe AI tools are important to their overall strategy.

Co-Creation 86

Co-Creation Artificial Intelligence Sales Onboarding 86

Zendesk

OCTOBER 31, 2023

In the year since generative AI became widely available, the world has changed enormously. Once a novelty, generative AI is now part of the baseline of different technologies. Even beyond technology, generative AI is asserting itself in finance, pharmaceuticals, and art. They’re not alone.

Information Technology 52

Information Technology Customer Experience Finance Prioritization 52

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 40

Artificial Intelligence B2B Logistics Sales Analytics 40

Hubspot Sales

JANUARY 23, 2024

For example, you might say, 'From what I understand, you want everything implemented by January 1st, 2025.' Lean into AI. Over the past year or so, I've been using AI to supercharge different areas of my workflow, and upselling is no exception. Check if your current tech stack leverages AI. Turns out, I'm not alone.

Media 91

Media Decision-making Customer Experience Marketing 91

Zendesk

APRIL 7, 2023

Building your own CX solution is time- and labor-intensive, and it requires an ongoing investment of developer resources to maintain. From initial implementation to onboarding agents, rolling out Zendesk Support took about a month. “We Without dedicated developer resources, maintenance quickly becomes a bottleneck.

Healthcare 52

Healthcare Innovation Government Software 52

MDI Training

SEPTEMBER 29, 2023

and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

QYMATIX

FEBRUARY 5, 2024

Generative Artificial Intelligence (AI) has made fantastic progress in recent years and is increasingly influencing various aspects of our lives. Even before ChatGPT, there were impressive generative AI models. For example, AI entered our everyday lives in 2011 with Apple’s “Siri” launch.

B2B 52

B2B Artificial Intelligence Manufacturing Innovation 52

Hubspot Sales

MARCH 29, 2021

All those issues and more can be at least partially addressed by incorporating automation resources into your sales process. AI adoption in sales has been forecasted to grow 139% between 2020 and 2023. 44% of firms using AI report a reduction in business costs in departments where AI is implemented ( McKinsey ).

Value Proposition 137

Value Proposition CRM Sales Meetings 137

PandaDoc

OCTOBER 3, 2023

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. Developing an AI strategy should involve identifying pain points, setting goals, assessing infrastructure, calculating ROI, researching solutions, piloting tools, training staff, and tracking performance.

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Flevy

JANUARY 17, 2024

Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library , one of the largest available databases of business KPIs. In this scenario, the “AI Integration Level” KPI would be highly relevant.

Digital Transformation 59

Digital Transformation Digitalization Stakeholders Artificial Intelligence 59

Planview

JUNE 13, 2023

As Chief Data Scientist at Planview, I believe we can be pro-technology while remaining staunchly pro-human, implementing AI on behalf of our customers as a force for good. AI technologies must be accurate and impartial to serve their intended purpose and to maintain public trust.

Artificial Intelligence 52

Artificial Intelligence Decision-making Manufacturing Negotiation 52

Zendesk

JANUARY 18, 2024

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

QYMATIX

MARCH 28, 2023

Studies paint a picture of how things are going with the implementation of AI in companies. Obstacles are often a need for more human resources and a lack of support from management. Artificial intelligence (AI) is becoming increasingly present in our (professional) everyday life. But AI is also used in other areas.

Artificial Intelligence 40

Artificial Intelligence Government Decision-making Software 40

DemandFarm

AUGUST 11, 2023

Groundbreaking technology such as Artificial Intelligence (AI) and Data Analytics are proving to be vital tools to implement ABM even as multichannel and omnichannel strategies are providing a more seamless customer experience. Let’s look at how AI and data analytics are optimizing account-based marketing: 1.

Digitalization 52

Digitalization Artificial Intelligence Advertising Customer Experience 52