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Conversation skills book review 4: The First Minute (How to start conversations that get results) by Chris Fenning

Red Star Kim

Normal, everyday work topics. The techniques were developed after 20,000 conversations in business and technical jobs. He argues that we should k eep separate topics separate – so you may need to have an initial conversation frame before talking about those different topics. He suggests using the “So what?”

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

It is one of the most optimistic cliches known to man – and with good reason. In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Private client management and marketing: Business plans, recruitment, assessments and automation. Core challenges for private client law leaders The core challenges identified throughout the day were the interlinked topics of business plans, recruitment, assessments and automation. 10 reasons why (kimtasso.com).

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How to Measure the ROI of Your Sales Enablement Program

Mike Kunkle

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. I do have a video on this topic, from my newsletter, Sales Enablement Straight Talk , as an additional resource.

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Using Multi-Factor Analysis to Maximize Sales Performance Improvement

Mike Kunkle

The reason you’d do this is because there is rarely one right answer, or one performance lever to pull, that will deliver the maximum performance improvement with a sales force. Hence, the topic of “Using Multi-Factor Analysis to Maximize Sales Performance Improvement.”

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6 Ways To Turn Around a Client That Doesn’t Like You

Account Manager Tips

5 reasons you shouldn't apologize to your clients How to say sorry without saying sorry How to say sorry and mean it Worth a click Quote of the week. I love to see organizations recognize that key account management can be the growth engine of their business and invest in their team. Table of Contents. Vilnius rocks! Vilnius rocks!

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

Because digital products are so ubiquitous, selling them can be profitable for your business. How can your business sell digital products? How to sell digital products 10 best digital products to sell There are a number of reasons why selling digital products is advantageous for businesses. Why sell digital products?